Songserm

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Ao Nang - Koh Phi Phi
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08:00, 12:00
Bangkok - Koh Phangan
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18:00, 18:30, 19:00, 20:00
Bangkok - Koh Phangan
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18:00, 19:00, 19:30
Bangkok - Koh Samui
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18:00, 18:30, 19:00, 20:00
Bangkok - Koh Samui
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18:00, 19:00, 19:30
Bangkok - Koh Tao
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18:00, 18:30, 19:00, 20:00
Chumphon - Koh Tao
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07:00
Chumphon - Koh Tao
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05:30, 06:00, 07:00
Koh Phangan - Bangkok
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12:30
Koh Phangan - Koh Phi Phi
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07:00
Koh Phangan - Koh Phi Phi
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07:00
Koh Phangan - Koh Samui
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07:00, 12:30
Koh Phangan - Koh Samui
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07:00, 12:30
Koh Phangan - Koh Tao
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12:45
Koh Phangan - Koh Tao
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12:45
Koh Phangan - Krabi
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07:00, 12:30
Koh Phi Phi - Krabi
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10:30, 15:30
Koh Phi Phi - Krabi
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10:30, 15:30
Koh Samui - Bangkok
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13:30
Koh Samui - Koh Tao
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11:30
Koh Samui - Koh Tao
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09:30, 11:30
Koh Tao - Bangkok
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15:00
Koh Tao - Chumphon
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15:00
Koh Tao - Chumphon
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15:00
Koh Tao - Koh Phangan
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10:00
Koh Tao - Koh Phangan
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10:00
Koh Tao - Krabi
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10:00
Krabi - Koh Phi Phi
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13:30
Krabi - Koh Phi Phi
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08:00, 09:00, 12:00, 13:30
Patong - Koh Phi Phi
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07:00, 12:00

Songserm Company Reviews

3.3
2795 customer reviews
5
26%
4
26%
3
18%
2
14%
1
16%
70% of 2795 travelers were happy with this destination
CR
5
ferry High Speed Ferry、Songserm、2019/10/19
Perfect couldn’t be better
KR
2
ferry High Speed Ferry、Songserm、2019/10/18
High price compared to local travel agency
MS
4
ferry High Speed Ferry、Songserm、2019/10/17
Good service. Great breakfast at meeting point at train station. Too much air conditioning in the ferry, it was very cold.
EV
4
ferry High Speed Ferry、Songserm、2019/10/17
The trip was smooth without any problems, but the seats on the bus were very uncomfortable, really hard to sleep.
VM
3
bus Express、Songserm、2019/10/16
Cheap for sure, but anyway I felt to stresses for that trip
JC
4
ferry High Speed Ferry、Songserm、2019/10/15
Overall first time using 12go.asia and would use again. Decent ferry from Phuket to Ko Phi Phi on Andaman wavemaster ferry. Seats comfy and air conditioning almost too cold. Transfer driver was 20mins late picking us up from hotel which caused some frayed nerves and you may want to book that separately if of a nervous disposition.
BP
2
bus Express、Songserm、2019/10/15
Right in time, but the bus was quite old for a long trip. The AC was licking on some seat, the seat was not confortable and after few hours all the bus was smelly because of the toilet.
JK
3
ferry High Speed Ferry、Songserm、2019/10/14
We arrived at our destination no worse for wear. But that's the best I can say about the ferry. It is dirty, the seats are old and stained. It doesn't seem safe to be outside the enclosed areas at all. The ferry arrived about the time we were supposed to board but it arrived the same time as the ferry to Koh Samui so we had to wait for all the passengers from both ferries to debark before we could embark and that took a very long time. We arrived about an hour after scheduled but we chose the ferry because it was cheap and we didn't have to be there at any particular time.
DG
4
ferry High Speed Ferry、Songserm、2019/10/14
Super clean and well organized ferry from Phi phi to Krabi. Air conditioner was working well on inside seating areas, and seating was clean and well maintained. Very enjoyable trip.
MD
3
bus Express、Songserm、2019/10/12
The bus left approx 1h later than the original time. We arrived at the boat later than expected but in time to make it. The toilet in the bus and the ones on the road where you make a stop are really old and dirty..
BL
3
ferry High Speed Ferry、Songserm、2019/10/12
It was a bit late and very uncomfortable on the bus
BB
5
ferry High Speed Ferry、Songserm、2019/10/11
On time pickup, and hassle free bus plus ferry transfer
JB
4
bus Express、Songserm、2019/10/10
Wasn't the smoothest of transport as the bus kept breaking down and a few of us had to get out and bump start it a few times! But overall not bad, made the journey a lot more interesting! People come together is dire times haha
AH
4
ferry High Speed Ferry、Songserm、2019/10/09
Not so high speed (multiple boats were faster) but a fine way to get from one island to another!
CK
2
bus Express、Songserm、2019/10/09
Drive was very long, the toilet smelled terrible and there was water dripping down on our heads and the problem wasn’t solved by the driver.
KS
4
ferry High Speed Ferry、Songserm、2019/10/08
Ferry and bus were clean and comfortable and a good price. Slight delay between the 2 but no big problem
KJ
4
ferry High Speed Ferry、Songserm、2019/10/06
Transfers were superb. Only bus stand where we were transferred was rubbishy and no facilities. Otherwise all transfer was superb on time.
FH
2
ferry High Speed Ferry、Songserm、2019/10/04
The ferry and the bus both were alright, relatively clean and somewhat comfortable. That didn't really matter though because the bus ride still sucked. We were supposed to arrive at 5 am in bangkok (which we also actually did) but the lights were turned on again at 12 after half the people were already sleeping and we were actually woken up so we could get out of the bus and buy something to eat and drink, which meant that most people sat there for 40 minutes doing nothing. After we got back on the bus they didn't turn off the lights untill 1:30 am and the people behind us talked until 2:00 am and didn't care that we asked them to quiet down a little bit.
RC
2
ferry High Speed Ferry、Songserm、2019/10/02
Dropped us on the edge of Krabi, toilets in the transfer to taxi place we’re charging 5 baht for the most horrendous disgusting quality. Taxi driver in Krabi drove like it was Grand Theft Auto. Great ferry experience but from there on it was frustrating
KW
3
bus Express、Songserm、2019/09/26
1. Don’t get crazy about “unknown“ location of the bus. Everybody says it’s tricky. There is no bus terminal indeed. However the meeting point is well described. You just need to sit at that coffee shop on the 1st floor (in European way of counting floors) and wait. The agency representative came 5min before departure and walked us to the bus. 2. The bus itself is not fancy, but comfortable, the AC doesn’t go extremely low, so you’re not freezing. Everybody gets blankets for the trip. 3. On the ferry there is a bar with water, soda and instant soups. You don’t have to drop your bag, you can keep it with you (in case you have sth valuable. also all the bags are left in a place with window, so you can keep an eye on it anyways). 3. For the bus departing at 7pm, you stop around midnight for 40min for food, drinks, toilet. You also stop around 6am for 20min, but there is only toilet. We got to the ferry harbor at 7:20am, ferry departed at 10:10, reached Koh Samui around 12 and Koh Pha-ngan slightly before 1pm. 4. You can see it was extremely long. I recommend you to check flights to Surat Thani. I didn’t know about that airport before. the flight prices are comparable to bus+ferry (I only checked BKK-Koh Samui, which is quite expensive) so probably it’s worth to fly. Also that ferry is the 2nd slowest one (after Raja) and the one that is usually late and out of schedule. 5. At some point in the reservation funnel I’ve got an info that I’m getting only a voucher that I’ll need to exchange at the station for the real TICKET. However it’s not fully true. You don’t need to do anything before meeting the agency representative at theta coffee shop. You just show them the QR code on your phone. That’s when you get the ticket for the ferry.
JG
4
ferry High Speed Ferry、Songserm、2019/09/26
Boat/ toilet was quite dirty and there was no proper food onboard — only overpriced snacks for the 7 hour journey. Boat left a few minutes late. Other than that, company did the job. Cabin was air conditioned, but there was an open air deck at the bow of the boat. Overall it was a bit expensive for what you get.
IC
2
ferry High Speed Ferry、Songserm、2019/09/24
It was a rainy morning. We reached the meting point. There wasn't anybody there. We took a taxi by our self to the pier...
LR
4
ferry High Speed Ferry、Songserm、2019/09/23
Trip went smoothly only issues were having to pay driver extra 100baht to drop us at our hotel which he didn't have to do but it also wasn't that much out the way compared to where we were supposed to be dropped. In Samui it's not clear that the check-in desk is next to a 7Eleven across the road from the pier all the other travellers just had to tell any new people arriving where it was rather than there being any staff at the pier to point it out. Other than this everything was great
CO
2
ferry High Speed Ferry、Songserm、2019/09/23
The waiting area in Koh Pha-ngan is a disaster, it’s filthy and very confusing, no communication at all provided. The boat is far from high speed, and when you arrive at the pier you’re just shouted at to get onto a bus, we were lucky that the bus was waiting unlike some other commenters but the way it’s managed is awful. We then arrived into a yard somewhere outside Krabi after selecting Krabi town for drop off we had to pay an additional 100 baht per person for transfer to the hotel, and I confirmed hotel drop off when I paid. The driver then tried to charge an additional 50 baht per person to take us to the hotel when this is what we had for. The only positive was that it was the first bus journey in Thailand that we felt safe on. It’s a budget friendly service but beware of additional charges during your journey.
EH
3
ferry High Speed Ferry、Songserm、2019/09/23
This was such a long journey. It said about 12 hours and took us over 16. The driver was extremely slow. The bus was practically empty when we got on at the pier which was nice. 6 hours in around 20 people got on the bus at Chumphon meaning all of us had to move around which wasn’t good. The bus was very over crowded which meant the journey became much longer. This route is quite a lot shorter than Bangkok to Phuket but it took us hours longer to do this route. Should take about 9 hours and took us 16 hours.
DZ
5
ferry High Speed Ferry、Songserm、2019/09/22
The trip was perfectly organized! No long stops, jump on jump off... I highly recommend!
JS
4
bus Express、Songserm、2019/09/19
Great time. Air conditioned bus. Really helpful staff. Also got given two meals which were yummy and unexpected. Only reason it’s not a 5* is you can’t take bus through Siem Reap so we didn’t go to the bus station the website said, it was slightly outside of town so we got a tuktuk.
AB
2
bus Express、Songserm、2019/09/17
Bus inconfortable, de l’eau de pluie entraîne dans le bus, pas de prise pour charger les appareils électronique.. vraiment pas top, Le ferry quand à lui était correcte
ZE
4
ferry High Speed Ferry、Songserm、2019/09/16
The boat arrived a bit too late and the boat is not the best if you get seasick. But otherwise it was ok.
KM
3
bus Express、Songserm、2019/09/15
Bus ride was okay. Driver was pleasant enough and it was a well maintained bus. Wifi didn’t work or was over capacity. The ferry was well clean and almost on time which was great!
RS
3
ferry High Speed Ferry、Songserm、2019/09/13
Ship was late by 30 mins hence 3 stars. All the rest was good.
GC
5
ferry High Speed Ferry、Songserm、2019/09/11
All on time as described. Great service. Perfect all the way.
MK
2
ferry High Speed Ferry、Songserm、2019/09/11
The operator didn't provide option for drop location at krabi other than packup hostel. So, I chose packup hostel as drop location. Later on they charged additional 100 baht per person for dropping me at my hotel near ao nang. I should get 50 baht waiver per head as drop to krabi town was paid. But, he denied it.
AT
4
bus Express、Songserm、2019/09/09
Arrived on time, easy to find pick up point, given blankets - all good except there's a very long 4 hour gap between bus and ferry, which seems unnecessary! Could leave Bangkok a little later.
AB
3
ferry High Speed Ferry、Songserm、2019/09/07
The trip was generally ok except for one incident when at the first stop at Chumphon after 5 hours on the bus we all got off stretch our legs ,go to the toilet , get something to eat etc , while we are off the bus a whole lot of new passengers got on the bus , absolute chaos! The original passengers lost their seats and had to sit elsewhere , nobody knew new passengers would be boarding otherwise they wouldn’t have left their seats .needs to be a better system and communication, Old bus ,WiFi not working , no power to charge devices which is criminal on such a long journey.
JV
3
ferry High Speed Ferry、Songserm、2019/09/07
We arrived on time, but i dont know why we changes three times bus and why we stoped for 40 minutes, because we arrived into the port late and the boat almost run away
MR
4
ferry High Speed Ferry、Songserm、2019/09/04
Bought the ticket directly at the 12go.asia office in Bangkok. Ferry was on time and comfortable. However, the AC was way too cold for the rainy wheater. Bring a sweater and some dramamine.
KJ
2
ferry High Speed Ferry、Songserm、2019/09/03
I'm usually not a person throwing up - neither on a ship nor in "normal" situations. Well this time I did (but it was also a rough sea). The ship was old, sometimes it smelled like gas and the railing didn't seem super secure to me. Inside water tripped from the ceiling and in general it just wasn't a comfi boat (even though they tried to make comfi seats and play a movie in English). Nevertheless the staff was nice.In the bus it smelled like all kinds of stuff - kinda disgusting. I'll definitely recommend going with another organisation and choose VIP or VIP 24 when using the bus.
PS
3
bus Express、Songserm、2019/09/02
Bus didn't include any wifi, electric sockets, etc... I've been traveling with buses like those a lot before - this one just wasn't great.. (It was comfy, but not as other buses I had the chance to check before). As well, we stopped a lot and each stop included all the bus lights on, and the driver shouting out.. so people who want to keep sleeping just had to wake up. We didn't got any food beside the possibilities to buy food at the stops - which was expensive and yet horrible food at the same time. I didn't expected any complimentary food/water - but I did expect to have a good stop in a proper places. The ferry was ok. Didn't expect more or neither less. It took.more time than stated in the website. But it was ok. It is cheap, So value for money - can't really complain. But it seems in a really little effort this ride could have been way better. Therefore I would say I'm disappointed.
LJ
4
ferry High Speed Ferry、Songserm、2019/09/01
The bus was old and it was late for 40 minutes and it was freezing cold in the ferry. Other than that everything was ok

Songserm Stations

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