I think you should train your conductors about handling a customer who pays online. They didnt know the voucher at all, they didnt know how to process. The conductor from the bus, asked another conductor who asked another one on what to do with the printed voucher
バス プレミアムクラス, Rural Transit, 2026/10/21
J O
Jacquiline O
Excellent driver and conductor (bus assistant)
バス プレミアムクラス, Rural Transit, 2026/05/18
C F
Cristian F
The trip isn't 5h, but almost 8. People should know it in advance before to book
バス プレミアムクラス, Rural Transit, 2026/03/09
F T
Florin T
The time for that trip was 5 hours and 20 minutes on tickets but in reality was 9 hours.
バス プレミアムクラス, Rural Transit, 2025/12/29
B C
bruce C
The terminal was great it was just
バス プレミアムクラス, Rural Transit, 2025/08/31
F S
Fredelito S
I purchased a non stop trip that should only take 5 hours. When I get there 45mins before my scheduled trip i was told that the last non stop bus was scheduled 2 hours ahead of my schedule. And there is no non stop bus for my schedule. I was forced to ride the regular trip which took 8 hours travel time.
バス プレミアムクラス, Rural Transit, 2025/08/16
N I
Nino I
Schedule was correct..bus left on time. The ride was very entertaining across the mountains of central mindanao. The stop overs were sufficient to address bladder and hunger pangs.
The bus itself was very modern. It had cp charging ports, bus temperature was cold but the tempwrature was ok for a tropical dweller.
Info from12go tho underestimated the trip duration of 7hrs and said it will be 5-1/2 hrs. But i was able to connect w another trip ontime. So it was OK.
バス プレミアムクラス, Rural Transit, 2025/06/15
S R
Salubaram R
The driver was very good. However, the ride was quite intense.
The comfort started out really well, but then, as you get through, there’s not quite enough lights on I’m sure you already know that. I think the worst part were the curves and up and down the hills and such so I’m sure that had a lot to do with a three star rating. How many stops for basically no reason other than to check I’m sure that is the Filipino way.