Stop lying to people that it’s a 2hr ride… 4 hrs there 3 and half back
バス インターシティー, Fuji Kyuko ZFJ1, 2026/07/12
D H
Dhany H
I left my jacket on the bus from Shibuya to Kawaguchiko and it seems no one from 12Go staff that willing to help me to contact the bus operator.
バス インターシティー, Fuji Kyuko ZFJ1, 2026/06/25
M D
MarieFrance D
Confortable and on time
バス インターシティー, Fuji Kyuko ZFJ1, 2026/06/18
M D
MarieFrance D
Really confortable and on time
バス インターシティー, Fuji Kyuko ZFJ1, 2026/06/18
N A
Nurul A
I was worried at first, travelling with an autistic kid and old woman along, but everything went smoothly thanks to the efficient and nice staffs
バス インターシティー, Fuji Kyuko ZFJ1, 2026/05/14
M K
Marianne K
It was a great trip and service - Only issue was the information relating to the platform for Tokyo departure - we asked last minute - and on-boardes. Furtermore with the information income ticket from Mt Fuji - as the original departure was printed on the ticket not the departure pick- up. It caused some concern.
バス インターシティー, Fuji Kyuko ZFJ1, 2026/05/10
N N
Ngoc N
super easy to book the tickets, I tried with some service booking but they had problems with my visa card, 12go is very convenient with many payment choices. The direction to the bus waiting stop is easy to find out. The bus is punctual also. I highly recommend.
バス インターシティー, Fuji Kyuko ZFJ1, 2026/05/04
J S
JULIA S
good, which is disappointing because the traffic jam almost 4 hours
バス インターシティー, Fuji Kyuko ZFJ1, 2026/04/19
J S
JULIA S
good bus , clean and the driver is good driver.
バス インターシティー, Fuji Kyuko ZFJ1, 2026/04/19
J S
Jasmin S
Everything went well
バス インターシティー, Fuji Kyuko ZFJ1, 2025/12/25
L M
Ludovic M
Nothing to say about the trip itself.
But when arriving at kawaguchiko, the driver didn’t want to open the trunk on both sides. He just opened one side, he ignored me and just replied « NO! » when my wife politely asked to open the other side because our bags where on the other side.
I had to remove all the suitcases which were in front of my bags to access them, and then i had to enter in the trunk and struggle to collect my stuff. My wife had to speak to the driver and tell him that « it was dangerous and bad from him » to act like that for him to finaly decide to open the other side of the bus trunk.
I never leave any comment usually… but this was really pathetic.
バス インターシティー, Fuji Kyuko ZFJ1, 2025/12/05
R K
Roderick K
Very smooth ride. You can choose 3 drop-off points while booking, we chose Mt. Fuji Station. Easy to find the bus at the Tokyo Station bus terminal (take the main Yaesu exit and go right). The driver was punctual and friendly, the bus comfortable.
バス インターシティー, Fuji Kyuko ZFJ1, 2025/11/23
E H
Ellen H
On time, very easy, great price and comfortable
バス インターシティー, Fuji Kyuko ZFJ1, 2025/11/12
N A
Nur A
Wish they can provide charger port in the bus
バス インターシティー, Fuji Kyuko ZFJ1, 2025/11/07
G D
Gerhard D
late departure and very late arrival
バス インターシティー, Fuji Kyuko ZFJ1, 2025/10/31
M F
Mei F
Good. Efficient booking system. The picking location for this particular bus line is very different than other busline. Perhaps a heads up on that would be helpful
バス インターシティー, Fuji Kyuko ZFJ1, 2025/09/02
J H
Josee H
Hard to find the bus when walking from the métro station.