Sail itself was perfect, Whitsundays are a well organised company and everything was perfect. Even saw whales in one of our crossings! However, DO NOT USE 12Go, they are not required to book your tickets, they are a third party reseller, which then charged on top of your ticket price. You can easily book on the Whitsundays website or in the port for around $25 less a ticket. Not made clear on the 12Go website and until the tickets came through I didn’t realise they weren’t the correct ones.
They actually emailed me to say we’re checking we can get your tickets, so I presume in peak season they may even email to say you can’t have the ferry you’ve booked.
Use Whitsundays website or in port, not through here.