THIS IS SCAM!!!!! They told us there was no room for us on the bus and that we’d have to wait another two hours. Since we had a flight to catch, we took a taxi to the city. It wasn’t just us, either—about 10 other people were misled in the same way and left waiting. A terrible company! 12goy should block them so they don’t end up letting down their own customers!
バン Minivan + Bus, Buasai Travel, 2026/11/11
J K
Juergen K
The driver of the minibus (minibus? No, an open pickup with hard seats and overcrowded) who has to pickup us at the hotel arrived half an hour late without any notice. We were brought to a Garage with some minor buses. We had to wait for two more "minibuses" to fill the Bus with a maximum of people, half of the luggage was stored inside the passanger cabin. The aircondition of the Bus didn't work. With a delay of one hour we started the "journey". The driver ran with a GPS-measured speed of 115 km/h with an overloaded vehicle for nearly one hour over the Highway. In Vientiane we had to leave the Bus nearby a temple, far away from the expected drop off point. To offer such a service, sorry 12Go Asia, please remove this bus company from your list!
バン Minivan + Bus, Buasai Travel, 2026/11/09
O A
Ori A
Pickup was 25 minutes late. Arrival at destination was 70 minutes later than stated, causing me to nearly miss an important meeting.
Completely unreliable.
バン Minivan + Bus, Buasai Travel, 2026/04/21
K I
Katherine I
bus was scheduled for 11:30 we didn’t get picked up till 2 only because we were non stop calling
バン Minivan + Bus, Buasai Travel, 2026/03/10
L F
Luise F
To late. Minivan changed into a Bus. Bus needed even more time.
バン Minivan + Bus, Buasai Travel, 2026/03/08
N M
Nathalie M
Everything went smooth and organized. Thank you.
バン Minivan + Bus, Buasai Travel, 2025/12/18
S R
Stephan R
Bus stopped min 2 times for more than 30min without getting an information why. No one informed where we were.
Hard mattresses
Delay 2.5h at the end, half of the track left 1h earlier...
Shared beds
バン Minivan + Bus, Buasai Travel, 2025/11/23
I H
Irene H
The van arrived one hour late without notice. We wrote them and called them but they never replied. Personel in the hostel we were staying said this company is usually late. We arrived late at Vientiane and they drop us off in a different location than the one indicated. The ticket said the trasnfer between Van Vieng and Vientiane was "van + bus", but at the end it was only a van and it was super full and unconfortable.
バン Minivan + Bus, Buasai Travel, 2025/10/25
M J
Miguel J
The info say we depart at 8:30 and we finally departure 9:45, 1 hour and 15 minutes later that the info says. So, i will arrive une our late. I didn't understand why we have to wait one hour in the bus if the departure time said 8:30