ハイエン20レストランハガン・バンパンキャットバータウンハノイ・ミーディンバスターミナルメオバック・バスターミナルハノイノイバイ空港Phia Bac Thanh HoaDong Gung Bus Stationニンビンノイバイ国際空港Nam Dinh Bus Stationハザンバスターミナルドンバン・バス・ステーション599 ディエンビエンフーアンフーホテル156 トラン・クアン・カイケトドアンオフィス100 チャン・フー・ハザンミーディン・バス停
Bang Phanに関する口コミ
R B
Ryan B
I was on the 12:30pm departure from Hanoi to Ha Giang and the driver we had alongside his colleague were incredibly rude, unwelcoming and off putting to be honest.
Multiple buses left that day but our bus didn't leave till 12:55 if that helps.
When I arrived at the bus station I came to the entrance at the doors and I asked a man with an orange t-shirt if I was in the right place. I was told to go away as if I was being a waste of time, I continued to ask showing my booking and address given to the man but he continued to be rude and he spoke to a fellow colleague and they laughed. To me it was obvious this was about me, and as someone who is just wanting to get on the right bus this was below expectations of what I'd expect.
This man ended up being our driver and I could hear other people mention how unwelcoming and unpleasant he was.
The trip itself was fine but the driver really made myself, my friends and others on the bus uncomfortable.
You need to work on this.
バス Single Royal Cabin, Bang Phan, 2026/10/26
P A
Perrine A
We left and arrived in advance and were dropped off at our hotel. Very confortable. A thirty minuts break.
バス Limousine, Bang Phan, 2026/10/24
B A
Brian A
Left at pickup. Had to take another bus.
バス Cabin 34, Bang Phan, 2026/10/18
J F
Jessica F
The overall trip was good. Bumpy but good. But what I apparently missed in the fine print was that you don’t even have enough room to sit up on these buses. It’s comfortable if you aren’t claustrophobic. They did stop in the middle for a bathroom break.
バス Double Royal Cabin, Bang Phan, 2026/10/07
A S
Anna S
Tight soace, no seatbelts, couole if stops on the way to pick up/drop off some stuff.
バス Limousine, Bang Phan, 2026/10/07
T B
Tim B
There was mold on the curtains and the organization wasn’t quite organized.
バス Single Royal Cabin, Bang Phan, 2026/10/02
S W
Sierra W
Getting onto the bus was very stressful for no reason. The driving was very fast and erratic. There was a stop for bathrooms halfway through the trip. The pillows were not very comfy, but overall exactly what I expected. Chargers and a/c worked. Wifi kind of worked but it was in and out.
バス Double Royal Cabin, Bang Phan, 2026/09/20
A V
Amber V
It was pretty good. Except when we arrived at ha giang, they put us in a smaller bus and didn’t tell what we where going to do… so we drove 1 hour around to drop everybody off at there stay. Meanwhile our stay was the closet to the bus stop. They couldn’t speak English so it was difficult to communicate
バス Double Royal Cabin, Bang Phan, 2026/08/03
J W
Jason W
Picked up from our accommodation and brought to where our bus departed, we were pleasantly surprised to travel on a sleeper bus where we could lie down. Nice and convenient not having to get off the bus when crossing over on the ferry.
バス Cabin 34, Bang Phan, 2026/07/25
C G
Charlotte G
On time. Pick up from our hotel
バス Single Royal Cabin, Bang Phan, 2026/07/24
E K
Eimantas K
The charging wasn't working
What need the most on a long journey
バス Cabin 34, Bang Phan, 2026/07/10
A K
Anna K
Only the wifi didn’t work
バス Single Royal Cabin, Bang Phan, 2026/07/09
M B
Marine B
We booked our trip from sapa to hai giang and we didn’t had the best journey at all. Employees are rude. We booked for a departure at 11am, the company asked us to be here a 10:20. They wanted to leave super early, stressing us out and speeding you into the bus. We left at 10:40. We stopped no more than 20 min later, the staff went out and bought fruits at the market for another 20min… We ended up arriving at a another bus station and they transferred us to a minibus that dropped us at the right arrival destination 1h later.
The only good point is that the WiFi is working well and you have assistance on WhatsApp.
バス Cabin 34, Bang Phan, 2026/07/02
F O
Fiona O
Comfy seating good driver dropped off at our hostel
バス Cabin 34, Bang Phan, 2026/06/19
M H
Mark H
Seats were comfortable two stops - would recommend
バス Cabin 34, Bang Phan, 2026/06/10
A B
Aubane B
I have health problems and I can't hold back for more than 2/3 hours. I warned the driver before getting on the bus, he said no problem. I had to ask 2 times to stop because it was more than 2/3 hours and the driver was annoyed and didn't want to. He finally accepted after several insistent requests. This is not normal.
バス Cabin 34, Bang Phan, 2026/05/31
C C
Carolane C
The company was very accommodating in picking us up directly from our hotel, and the bus staff were very friendly. However, it was a brand new bus; my seat hadn't been cleaned by the previous passenger, their blanket was still a mess, along with their food scraps. Furthermore, for a new bus, the quality was questionable: there was no Wi-Fi, some USB ports didn't work, and some air conditioning vents were broken. And to top it all off, the driver only made one stop during the six-hour journey, even though we had told him we needed to use the restroom, and one of the passengers was sick.
バス Single Royal Cabin, Bang Phan, 2026/05/30
C D
Celine D
The bus left at 4:20 PM instead of 5:00 PM, but the communication beforehand about this change was good, and we arrived in Ha Giang at the scheduled time.
We had a 30-minute stop during the journey to use the toilet and have dinner. Afterwards, the driver asked for the addresses of our hotels and dropped us off directly there.
バス Limousine, Bang Phan, 2026/05/27
S J
Sarah J
Comfy coach and was doing great till we got a flat tyre… aside from this and the miserable, rude bus driver afterwards all was good.
バス Single Royal Cabin, Bang Phan, 2026/05/21
A T
Anna T
Driver drove like a maniac! Turns were taken with high speed, we were super nauseous. When someone wanted to use the restroom he almost did not want to stop, terrible experience.
バス Limousine, Bang Phan, 2026/05/15
N A
Nicolas A
Booked 2 days in advance, 5h before the trip they informed us that they are overbooked, proposed a less convenient alternative trip later the same day. I declined and kindly asked for my reimbursement…which they still did not make
バス Limousine, Bang Phan, 2026/05/01
R A
Ronza A
They stop for sharing and collecting boxes on the way fpr locals!!
バス Single Royal Cabin, Bang Phan, 2026/04/18
H H
Hyun H
Road conditions are very poor and I recommend to take pills for motion sickness if you are not good at it. They even dropped me off at hotel that I didn’t expect.
バス Cabin 34, Bang Phan, 2026/04/11
L H
Lara H
We could easily arrange pick up near our homestay. Even an employee showed up to check if everything worked well. Sleeping bus is not for tall people but comfortable and comfortable to travel.
バス Single Royal Cabin, Bang Phan, 2026/04/06
P B
Paula B
First experience for us in a night sleeping bus, it was very good. Trip from Ninh Binh to Ha Giang. Comfortable and clean, good drive (as it can be in Vietnam). They give water bottle. No people sleeping on the floor (as I read somewhere). Left us directly at the homestay. I recommend it.
バス Single Royal Cabin, Bang Phan, 2026/04/02
P E
Pascal E
Very confortable, driver on time, just no electricity in the usb but the rest was perfect
バス Limousine, Bang Phan, 2026/03/29
A L
Axel L
There were no seats left when we were picked up at the airport, so we had zero leg space (directly behind the driver). One of us even had to sit at the front next to the driver.
バス Limousine, Bang Phan, 2026/03/28
P C
Patrick C
Not easy to find the bus
バス Limousine, Bang Phan, 2026/03/27
B C
Bruno C
They left on time which is so rare here! So got that only they receive 5 stars.
バス Limousine, Bang Phan, 2026/03/24
A T
Aroonsri T
Excellent communication, staff were very helpful and informative about the trip. Bus turned up on time. The driver was helpful with the dropped off point. Highly recommended
バス Single Royal Cabin, Bang Phan, 2026/03/16
B C
Bruno C
Really good, and most important for Vietnam: the bus left on time without an agent writing you the schedule needs to change like in other companies. Recommended!
バス Single Royal Cabin, Bang Phan, 2026/03/13
R S
Ruth S
The service was really great! I couldn't make it on time to the hostel pickup time but the company arranged for me that the bus waited for me in town. So I made it to the bus even when I was late. Thank you so much!!
バス Cabin 34, Bang Phan, 2026/03/09
W M
Wilhelmus M
The driver was in a hurry we think. Drove to hard the whole journey.
バス Cabin 34, Bang Phan, 2026/03/06
O B
Olivier B
We have reserved 2 place in front of the bus but places were busy. We are placed at last places at the back of the bus. The places were very small and for 6 hours travel it’s very very inconfortable when you are 1.8 m tall . I’ll never book to with BANG PHAN company
バス Limousine, Bang Phan, 2026/03/05
L H
Lauranne H
The bus was on time and the compagnie even offered to pick us up at our hotel which was time+energy saving. The driver and other employees were very polite and we didn’t encounter any trouble on the way. I recommend!
バス Single Royal Cabin, Bang Phan, 2026/03/04
L D
Luis D
The driver was very nice.
バス Limousine, Bang Phan, 2026/01/06
A P
Alba P
It was perfet!they picked me up from my hostel and the bus was clean and comfortable!!
バス Single Royal Cabin, Bang Phan, 2026/01/01
A M
Anne M
Left and arrived on time. Were told 2 bathroom breaks, but was only 1 after the first two hours of driving (out of 7!). Multiple people asked the driver for a stop, that never happened and were told “20 minutes” or “no english” at those requests. Sleeperbeds were quite short, but all very clean
バス Single Royal Cabin, Bang Phan, 2025/12/22
C T
Collin T
Very comfortable and easy way to travel , will definitely be using it again. AAA+++
バス Single Royal Cabin, Bang Phan, 2025/12/20
A R
Aksel R
Very good and on time. Friendly.
バス Cabin 34, Bang Phan, 2025/12/15
P B
Pol B
The driver and the actual bus ride was smooth .
The management was extremely cooperative and professional as well.
I will use this company again!
バス Cabin 34, Bang Phan, 2025/12/14
G P
Gandhi P
Clean bus. Punctual and arrived at the destination on time. Supportive and funny conductor. I left my jacket on the bus and they kindly deposited it at their city office for me to collect it! Valuable in the jacket pocket was untouched!!
バス Cabin 34, Bang Phan, 2025/12/01
L M
Lorenzo M
Because of the airconditionner
Exception that it was great
バス Cabin 34, Bang Phan, 2025/11/30
C B
Charl B
The seats were narrower than expected. But got to location safely and on time.
バス Cabin 34, Bang Phan, 2025/11/29
M D
Maria D
Bus left on time,and we stopped every 2-3 hours. We got water, AC was working and they gave details about each stop
バス Single Royal Cabin, Bang Phan, 2025/11/27
J G
Julian G
I was placed in the back and after asking the organiser if it’s possible to move to the front because I get sick in the back easily he denied. There was still free space at that time and it would have been easy to move me to the front.
バス Single Royal Cabin, Bang Phan, 2025/11/26
M C
Mrs. C
The pickup was easy as planned and the drop off was also as planned. Overall a good experience.
バス Single Royal Cabin, Bang Phan, 2025/11/22
J W
Joanna W
I had a very disappointing experience with this bus company. During a 5-hour journey we were given only one toilet break, which is far from sufficient. The drivers talked loudly, laughed, and kept honking the horn repeatedly throughout the ride, making it impossible to rest.
The driving style was extremely aggressive, and there were no seat belts available, which made the trip feel unsafe. This was supposed to be a sleeper bus for long-distance travel, but with all the noise and reckless driving, getting any sleep was absolutely impossible.
Overall, it was a complete joke. I do not recommend this company at all.
バス Cabin 34, Bang Phan, 2025/11/21
L A
Louis A
Perfect, on schedule, easy communication, drop off service in the middle of the night, seats of the limousine where nice, i recommend !
Route from Sapa to Ha Giang
バス Limousine, Bang Phan, 2025/11/20
R O
Ronan O
Comfortable & Clean. Office staff and bus staff very communicative and helpful. Would recommend