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Desmants LVery economical and true experiences. It is reassuring to see lot’s of tourists as It is difficult to understand where to go, where to seat, and going down the train ….
Nuwara Eliya to Ella, Train #1005 Third Class Reserved Seats, Sri Lanka Railway, Nov 10, 2025
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Fabien We had to buy new tickets as the train has changed...
Nuwara Eliya to Ella, Train #1005 First Class Seat, Sri Lanka Railway, Oct 26, 2025
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Tanya IExcellent.
Happy with the ticket purchase
Nuwara Eliya to Ella, Train #11127 First Class Seat, Sri Lanka Railway, Oct 25, 2025
JM
Joan MCinf
Nuwara Eliya to Ella, Train #1005 1st Class Seat, Sri Lanka Railways, Oct 15, 2025
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Margaret ABooked 2 seats , 20 & 21. Seats were in different rows & on opposite sides of the train .
Many couples were split up due to poor seat allocation.
Total chaos at station as no one knew how to access train / find seats
Nuwara Eliya to Ella, Train #1015 First Class Seat, Sri Lanka Railway, Oct 13, 2025
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Emilia The trip was ok but by booking 2 tickets together I was expecting to have a seats beside each other. Unfortunately I got two seats in different tramcars.
Nuwara Eliya to Ella, Train #11127 Second Class Reserved Seats, Sri Lanka Railway, Oct 9, 2025
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Teresa EGreat service. Most trains we wanted in Sri Lanka booked, those that couldn't be booked totally refunded. Also, train tickets delivered to our accommodation in Sri Lanka well on time. I totally recommend using this company because of the good service and communication throughout. 5 stars from me.
Nuwara Eliya to Ella, Train #1005 Third Class Reserved Seats, Sri Lanka Railways, Oct 6, 2025
MC
Mucahit CGood and efficient service. Tickets were delivered to the hotel as requested. Highly recommended way of purchasing train tickets in Sri Lanka.
Nuwara Eliya to Ella, Train #1007 Observation First Vagon, Sri Lanka Railways, Sep 13, 2025
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Gregory WExcellent train journey from Nuwara Eliya to Ella.
Nuwara Eliya to Ella, Train #1126 Observation, Sri Lanka Railways, Sep 11, 2025
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Aina CThe train ride was beautiful and I got lucky to have a window on my seat (you can get none). The price I had to pay at this website for the ticket “12go.asia” is a scam for turists. The price I paid ($52) was ridiculous when the tickets are actually super cheap and you can buy them once in Sri Lanka ($5).
Furthermore, the company changed my first option for a train of 4h ride instead of 2h, 2hours earlier than I wanted and made me pay an extra $15 for it. And I bought it as earlier as possible a month before. They made a mistake on 1 number on my passport and my guide had to talk to the inspector to fix it.
Good that they brought the tickets at my hotel on time when I got there.
The train ride is worth it. Don’t miss it!
Nuwara Eliya to Ella, Train #1126 Observation, Sri Lanka Railways, Aug 23, 2025