EK
Eduard KMy seat cannot be reclined
Naga to Alabang Terminal, Bus Extreme Seat, Isarog Line, Jul 1, 2025
CI
Celeste IBus was delayed when arriving at Naga station.
The Aurora station was not the one reflected in the map.
Naga to Alabang Terminal, Bus Elite, Penafrancia Tours, Jun 23, 2025
KF
Kathrinna FThe temp was fluctuating. The driving was steady. The most concerning the the length of the ride, 12 hours.
Naga to Alabang Terminal, Bus Elite, Isarog Line, Jun 7, 2025
AJ
Armie JThe personnels in the booking office could hardly find my booking number. Its needed so they can issue me my ticket. They said, if the booking is done thru 12go, its like that.
The office is very crowded and they dont seem to have the mastery of what they do. Service is taking so much time.
Naga to Alabang Terminal, Bus Extreme Seat, Isarog Line, May 30, 2025
GA
Grace AReservation is not dependable. Waiting time exceeds 3 hrs.
Naga to Alabang Terminal, Bus Regular AC, DLTBCo (DLTBCo), May 26, 2025
SD
Steven DNo air condition at the back of the bus
Naga to Alabang Terminal, Bus Seater 41, DLTBCo (DLTBCo), May 25, 2025
CP
Christine PThe booking said it will take 7 hours and 45 minutes however I was transferred to another bus as I paid for a lazy boy. Then there was a mechanical failure that got us stuck in Atimonan for 4 hours as we had to wait for another bus to rescue us. It took me 12 hours to get to my destination. The bus was very cold that it makes the whole journey very uncomfortable.
Naga to Alabang Terminal, Bus Lazyboy, DLTBCo (DLTBCo), Mar 6, 2024
GB
Geraldine BThe conductor and driver are kind and the travel is overall safe and sound. Praise God.
Naga to Alabang Terminal, Bus Regular AC, DLTBCo (DLTBCo), Dec 29, 2022
FV
Francis VDLTB changed the bus from 1x1x1 to 2x2, why they are changing buses without the knowledge of the passengers. Turned down.
Naga to Alabang Terminal, Bus New Normal, DLTBCo (DLTBCo), Sep 28, 2022
MJ
Mae JWe arrived 2 hrs early at the drop off point.
Naga to Alabang Terminal, Bus Elite, Isarog Line, Sep 26, 2022