KA
Kamran AI missed my bus. I wasn’t aware that I need boarding pass to be printed, If could have in email when it’s booked or information that before boarding the bus I need to get boarding pass from the counters
Kuala Lumpur to Kuala Besut, Bus Express, Sani Express, May 20, 2026
BM
Bassam Mvery bad customer service
will never go on a ride with them again
bus fell of gas??? how is that even possible on a 7 hours journey?
bus drivers were mean and rude
they left us 2 hours on the side of the road
the bus driver out the ac at the max leaving me sick at the end of the trip
Kuala Lumpur to Kuala Besut, Bus Express, Sani Express, May 20, 2026
TG
Thomas GIt took the busdriver arrived at 5:00 not at 7:00 as planned. Also he was driving fast like a maniac which made sleeping close to impossible.
Kuala Lumpur to Kuala Besut, Bus Express, Queen Express, Apr 17, 2026
HL
Hilda LThe bus was late for an hour but still arrived on time to the destination. Comfortable seats and air conditioning was not too cold.
Kuala Lumpur to Kuala Besut, Bus Express, Queen Express, Apr 14, 2026
FP
Finja PThe bus was a hour late than the driver drove as if he was crazy so that one could not really sleep, just for the bus being 2 hours early in the end! Why does the app says it takes 9 hours if maps says you can do it in six. Please notice in the time from 11 pm till 5 am we also pause inbetween! It was also not a sleeper bus just normal so don’t plan on getting much sleep..
Kuala Lumpur to Kuala Besut, Bus Express, My Xpress, Oct 21, 2025
AM
Adria MThey don't comply with the schedules..
Kuala Lumpur to Kuala Besut, Bus Express, Ekspres Perdana, Sep 15, 2025
LM
Lorenzo MThe bus was quite good, but it was 2 hours late, there were no communications, no information, and the journey took longer than expected.
Kuala Lumpur to Kuala Besut, Bus Express, Moraza Express, Sep 2, 2025
AS
Amandeep SNice trip and confortable
Kuala Lumpur to Kuala Besut, Bus Express, Moraza Express, Sep 2, 2025
RB
Romuald BThere was supposed to be a USB port, Wi-Fi, and quality suspensions, but there was nothing, especially the suspensions. We made a 45-minute stop at 1:30 for not much... plus the driver was driving very fast, so instead of arriving after 7 a.m., we arrived around 5:20 a.m. So we waited at the bus station having had little sleep.
Kuala Lumpur to Kuala Besut, Bus Express, Queen Express, Aug 22, 2025
E
Elyssia The bus was infested with cockroaches
Kuala Lumpur to Kuala Besut, Bus Express, Moraza Express, Aug 17, 2025