F
Fiona I was told the pick up time was 3.30pm. The driver arrived at 3.10pm - super early and seemed angry at me for being late. Very odd. We then went to pick up the other passenger who wasn't there. Waited for 30 minutes for him. The driver was visibly frustrated. When he arrived, he apologised for being 10 minutes late, but his voucher had said a pick up time of between 3.30-3.45pm.
Once we were on our way the driver was happier, van was comfortable but we arrived without hassle. I'd just encourage the company to maybe take a look at their pick up times on the vouchers to make sure they're right.
The driver was frustrated, customers don't expect them to be arriving 20 minutes earlier. If they are, a simple WhatsApp message would be respectful.
Krabi Airport to Koh Lanta Any Hotel, Van Van, At Lanta Vacation (แอท ลันตา เวเคชั่น), Jul 20, 2025
OP
Olivier Pit was a good drive without bumps. the only issue tho was how the driver treated a couple of spanish travelers who clearly didn't know Kolanta and even less the hotel they booked. they only had the address "Long Beach" and the driver just dropped them on the side of the road without help. But 5 minutes later he just drove back to the same spot for 2 more customers. Having a little bit of empathy and being nice with travelers would be really a plus. I hope he will consider next time, it was only 1 km drive for hime, 1km walk with luggage on foot is not the same.
Krabi Airport to Koh Lanta Any Hotel, Van Van, Black Tiger Tour, Jul 18, 2025
LM
Lucas MHonestly, I think the driver should avoid talking on the phone so much during the ride. He was on the phone for nearly the entire trip, without using hands-free, and speaking very loudly, which was disturbing for everyone. Besides being uncomfortable, it’s unsafe. I understand that driving every day can be monotonous, but that’s no reason to put passengers at risk. This kind of behavior is quite common in Thailand, but it really should be taken more seriously. There’s nothing positive about driving and talking on the phone at the same time.
Krabi Airport to Koh Lanta Any Hotel, Van Van, Black Tiger Tour, Jul 14, 2025
IS
Isabel SNice driver vert gord trip and confortable
Krabi Airport to Koh Lanta Any Hotel, taxi Economy 3pax, Phuket Transfer Travel Andaman (ภูเก็ตทรานสเฟอร์ทราเวลอันดามัน), Jul 3, 2025
LA
Linda AEasy to book, no issues everything went smoothly
Krabi Airport to Koh Lanta Any Hotel, Van Van, Black Tiger Tour, Jun 29, 2025
TD
Traci DDriver was pleasant and knew where to go. The only issue was playing western music with many expletives. My young daughters were in the car with me, and the music felt very inappropriate. I don't think the driver was aware of the content of the music.
Krabi Airport to Koh Lanta Any Hotel, taxi Economy 3pax, Phuket Transfer Travel Andaman (ภูเก็ตทรานสเฟอร์ทราเวลอันดามัน), Jun 10, 2025
HM
Hamdi MDeparture delayed for 40min without explanation from the driver, until he receives a parcel. The driver made unexpected stops and didn't choose the short itinerary.
Krabi Airport to Koh Lanta Any Hotel, Van Van + Ferry, Jijie Tour and Travel (จีจี้ ทัวร์ แอนด์ ทราเวล), Jun 6, 2025
MA
Martin AArrived early, great driver.
Krabi Airport to Koh Lanta Any Hotel, Van Van, Black Tiger Tour, Jun 4, 2025
SS
Simon SGreat service. It's worth the money. No long waitings and great space in the car.
Krabi Airport to Koh Lanta Any Hotel, taxi Economy 3pax, Phuket Transfer Travel Andaman (ภูเก็ตทรานสเฟอร์ทราเวลอันดามัน), May 29, 2025
CA
Christiaan AIt wasn’t very clear where to go, because the ticket said gate 15 in terminal 3, but it’s in terminal 2. The coordinates also show the wrong place. In the end we figured just to wait at gate 15, and that was correct.
The driver got there on time, the transfer went very smooth, within less than 2 hours we were at our Hotel in Koh Lanta.
Traveling as a couple, this option was a third of the price of a private transfer, and it takes the same amount of time. Can definitely recommend using this transfer.
Krabi Airport to Koh Lanta Any Hotel, Van Van + Van, Jijie Tour and Travel (จีจี้ ทัวร์ แอนด์ ทราเวล), May 12, 2025