KA
Karim Athe driver of the mini van that brought us to our hotel was driving a very aggressive way, making the journey very unpleasant
Koh Samui Airport USM to Phuket Airport, Van Minibus + ferry, 12Go Bus (12Go Bus), Jul 20, 2026
JP
Julien PWe booked a trop with ferry and minibus and we had a big bus
Koh Samui Airport USM to Phuket Airport, Van Minibus + ferry, 12Go Bus (12Go Bus), Jun 29, 2026
S
Sheryl Late pick up (30 mins late)with no call. When I contacted them they said to contact the tour provider (them) and keep a record of the contact. Was followed up later to check all went OK. When we got on the bus to Phuket there was no information given about stops which had people confused with the transfer.
Koh Samui Airport USM to Phuket Airport, Van Minivan + Ferry, 12Go Bus (12Go Bus), Jun 19, 2026
VG
Vijay GReducing one star because, the Phantip office where tickets are issued for pier and bus is about 500 mtrs, not proper road. We are expected to carry our baggage’s and walk to the pier. I expected someone to handover the tickets at the pier itself or arranged for a drop from Phantip office.
Koh Samui Airport USM to Phuket Airport, Ferry Express, Phantip 1970 (พันทิพย์ 1970), May 9, 2026
BP
Bruna PThe ferry from Samui to mainland is great, but the bus is not. I've taken other travel buses in Thailand and this was by far the worst. The AC was barely working so it was really hot inside, the bus was very dirty and old, in need of maintenance, and the plugs to charge did not work. I dont know if there was a toilet in the bus, but if there was, no one used it. It stopped quite often.
Koh Samui Airport USM to Phuket Airport, Ferry Express, Phantip 1970 (พันทิพย์ 1970), Apr 16, 2026
SL
Sandra LSmooth travel, no problems at all
Koh Samui Airport USM to Phuket Airport, Bus Bus + Ferry, 12Go Bus (12Go Bus), Apr 10, 2026
LF
Loris FPersonnel in Phantip very nice, trip with Seatran nice and smooth.
Bus trip from Donsak to Phuket: not comfortable bus at all.
They will charge you extra for the luggage, they count as normal size a hand luggage. They well know most tourist travel with a medium to big luggage or a big backpack, which means they charge almost everyone. Why not adding this cost to the trip right away? or give people the options to buy online?
Second: the bus stopped after 15 minutes from leaving the pear. No one needed that stop. Then it stops again 1,5 / 2 hours before phuket (reasonable stop).
Koh Samui Airport USM to Phuket Airport, Ferry Express, Phantip 1970 (พันทิพย์ 1970), Apr 3, 2026
NC
Nicolas CWe arrived at the destination an hour late. But other than that the service was not bad.
Koh Samui Airport USM to Phuket Airport, Ferry Express, Phantip 1970 (พันทิพย์ 1970), Mar 28, 2026
DM
Dan MThe ferry trip was ok but the van transfer was very chaotic and the van driver was driving very recklessly
Koh Samui Airport USM to Phuket Airport, Van Van + Ferry, Call Me Taxi (คอลมีแท๊กซี่), Mar 27, 2026
GV
Gerda VOld bus and we have to pay 100 baht each because our bag was 0,2 inch to big, ridiculous, the way of measuring was not correct, we have small bags
Koh Samui Airport USM to Phuket Airport, Ferry Express, Phantip 1970 (พันทิพย์ 1970), Mar 16, 2026
