Travel Mart

Company Information

Travel Mart is a purely tourist bus company targeting at the foreign visitors. It runs buses around a variety of the touristiest destinations in Thailand as well as international routes to neighbouring Cambodia. As journeys are long most buses are large and have ample legroom and reclining seats so that passengers can sleep. That said, on some of the shorter domestic routes minivans are used instead of larger Express buses.

If you take the Express Bus option to Cambodia or a longer route within Cambodia you can expect Wi-Fi, food and drinks, and a blanket.

Most buses depart from Khao San Road which is a popular backpacker hub in Bangkok which means that passengers do not have to make their way to one of Bangkok’s bus stations which are often crowded and confusing to navigate.

Routes served by Travel Mart

Travel Mart has a range of routes both in Thailand and to Siem Reap in Cambodia. Here are some of the most popular and useful routes.

Bangkok–Siem Reap

Leaving from Khao San Road in Bangkok, Travel Mart buses deliver you to Siem Reap, the gateway to the temples of Angkor. Tickets on this service cost between THB800 and THB1000 depending on the schedule you choose. The journey takes 8 hours and buses leave at 1 am or 9 am.

Bangkok–Koh Samet

One of the most useful domestic routes served by Travel Mart is to Koh Samet, a small island in the upper part of the Gulf. The island is the favourite quick escape to the sea fro Bangkokians, so minivans fill quickly.

Bangkok to Koh Samet route is sold as a combo ticket with ferry service included. Travel from Bangkok to Koh Samet is by minivan or not one of the larger Express buses. Departures take place from Khao San daily and leave at 8 am. The journey takes 5 hours. Tickets cost THB500.

Pros

Tickets sold on this service, particularly for international travel to Cambodia are far cheaper than flying.

International buses to Cambodia are spacious and have reclining seats.

Pick up is in Khao San Road rather than a central bus station which many travelers find easier.

If you are travelling to Cambodia then the bus staff can help you with the border crossing although you will usually have to pay an administration fee on top of the cost of the visa.

Express buses have food, snacks, and water provided as well as a steward to help with any issues you may have.

Cons

Buses on shorter routes are minivans rather than Express buses and can be crowded and feel cramped.

Buses don’t run to a wide variety of international destinations so unless you are going to travel to Siem Reap you will need to choose a different company.

Minivans may not have working air conditioning and do not have toilets.

Keep in mind

Try to make sure you arrive on time in line with the stated departure time. Passengers who are late may miss the bus and have to wait for another one and lose their ticket. Pick up is in Khao San Road but make sure you leave time to find the correct location.

If you are travelling on a route within Thailand make sure to check whether the company uses an Express Bus or a minivan so that you can plan accordingly.

Travellers reviews

There have been frequent reports of buses being late to depart. As delays are frequent you will need to leave ample time at your destination if you are planning to continue your journey.

Passengers have said that staff may help with visas at the Cambodian border but that they charge a USD10 administration fee for this. If you do not want to pay this fee then you will need to queue and process the visa yourself.

Buses are advertised as having Wi-Fi on board although there have been reports that this often doesn’t work. As such don’t rely on having Wi-Fi on board as this may not be the case.

Buy Travel Mart Tickets

Bus Intercity XL
08:00
Bus Intercity XXL
09:00
Bus Intercity L
01:00
Bus Intercity XL
08:00
Bus Intercity XXL
09:00
Bus Intercity L
01:00
Bus Intercity XL
08:00
Bus Intercity XXL
09:00
Bus Intercity L
00:30
Bus Intercity XL
07:00
Bus Intercity XXL
08:00

Travel Mart Company Reviews

3.1
203 / 4,810
5 35
4 57
3 46
2 19
1 46
98.6% of 4,810 travelers were presumably happy with Travel Mart as they left good or no review

At 12Go our operators offer three types of service:

Cheap, Fast, Good - but you can usually pick only two of them!
Cheap & Fast won’t be Good. (e.g. buses from/to Khao San Road, local buses or 3rd class trains)
Cheap & Good won’t be Fast. (e.g. VIP trains in Thailand)
Fast & Good won’t be Cheap. (e.g. private limousine services, or VIP24 buses vs Express buses)

Make your choice! Please remember that while we are closely monitoring the services, we are still an agency marketplace. That means we focus on ticketing services and route availability & coverage rather than on the factual seat reclining angle you will get on the bus today.

May 25, 2018
bus Intercity, Travel Mart
★★★★★
Organised,efficient. Border crossing was easy. As comfortable as a bus trip can be. Gave us unexpected water, biscuits and a blanket
Apr 25, 2018
bus Intercity, Travel Mart
★★★☆☆
The bus is comfortable enough. They provide water, a snack and a blanket. But~ They also try to make you pay more for the visa to Cambodia, which is better to do by yourself. Also, once in Siem Reap, free Tuk-Tuk are available to drive you to your accomodation (but only if you book them for another day).
Apr 17, 2018
bus Intercity, Travel Mart
★★★☆☆
The bus was completely comfortable! One of my advice for the agency is that they should inform the taxi driver about the payment properly. He didn't know we have already paid to the agency, and called many persons to confirm it. Virak Buntham bus company seems responsible for the assistance, but it was the confusing process for a customer and driver. We had to argue for a while
Apr 14, 2018
bus Intercity, Travel Mart
★★☆☆☆
The staff overcharged for Visa. The said Combodia Visa Fee was 35 USD and would charge 5 USD for convenience. Later on i discovered Visa fee was only 30 USD. They charged 100 THB extra for Pasport Size photo but never took any photo. The Toilet in the bus was not clean. There was no provision for washing hands. I would not suggest anyone to take this bus.
Apr 12, 2018
bus Intercity, Travel Mart
★★★★☆
Travel is smooth and arrives on the destination on time.
Apr 11, 2018
bus Intercity, Travel Mart
★★★★★
Bus was on time, clean and with super friendly staff. Toilet on board and the crossing to the boarder was one of the easiest I’ve done. The staff took care of the visas promptly. We were provided with water, a wet towel and snack and free tuk tuk from the bus in siem reap to the hotel. One of the most pleasant trips I’ve had in Asia, definitely recommend this company to anyone!
Apr 9, 2018
bus Intercity, Travel Mart
★☆☆☆☆
Dodgy company constantly trying to scam you for more money. Under no circumstances let them arrange your visa for you for an extra $10 - just do it yourself at the border it takes 5 minutes. And they don’t even drop you in the centre of Siem Reap as they have a deal with tuk-tuk drivers who will “take you to your accommodation” and subsequently try to charge you inflated prices to drive you round Angkor Wat! Absolutely disgusting.
Apr 7, 2018
bus Intercity, Travel Mart
★★☆☆☆
First bus was terribly bumpy, needs new springs. Web site does not reveal that trip takes several hours longer by going through siem reap with a bus change which was specifically denied on site. Second bus with low class company rith mony, many stops, horribly filthy rest stops even though the bus had a smoother ride by far., bags of produce in the isles. Phnom Penh travel mart should be ashamed.
Apr 2, 2018
bus Intercity, Travel Mart
★★★★☆
Good and on time. However, no connection on wifi when we reached Cambodia
Mar 31, 2018
bus Intercity, Travel Mart
★★★☆☆
Staff very helpful Bus ok Schedule bad were 1:44 min late
Mar 26, 2018
bus Intercity, Travel Mart
★★★★★
The reservation was easy and the service was good.
Mar 12, 2018
bus Minivan, Travel Mart
★☆☆☆☆
Several issues with our trip: 1) The bus driver decided that it was ok to watch a TV show while he was driving. No idea how or why he thought this was a good idea because no where in the world is this safe. 2) After arriving in the closest city to our destination where we had to transfer from our bus to a ferry we were dropped off at a travel agent’s store front. The travel agent attempted to “up sell” several people that we were traveling with until I pointed out to everyone that they ferry was already included. She next attempted to sell everyone a fast ferry trip instead. Because of her sales attempts we were delayed catching our ferry; we had more than enough time to catch our originally scheduled ferry had she not tried to misled us all. Given that the pier was right across from the sales agent’s store front the bus driver should have just dropped us off at the pier; there is no benifit to being dropped off at the store front whatsoever for the customer. Underhanded and unethical sales tactics.
Mar 11, 2018
bus Intercity, Travel Mart
★★★★★
Todo en horario y el micro muy bueno y limpio. Pagamos un poco mas por que nos hagan la visa pero no haces ningun tramite y pasas sin cola.
Mar 9, 2018
bus Intercity, Travel Mart
★★★★☆
Not bad
Mar 4, 2018
bus Intercity, Travel Mart
★★★★★
Contrary to other reviews written here, my experience was extremely positive. The travel mart agent who met us in KhaoSan road, Bangkok was very friendly and helpful. The experience was the same with the agent who was on board the bus to help us with the immigration formalities at both Thai & Cambodian borders at Aranyaprathet (On Thai side) and Poipet on Cambodian side. Get your e-visa in advance for a hassle free movement into Cambodia. We were given seats in a Virak Buntham Scania make AC Semi-Sleeper bus which was neat and clean, provided water, pastry and wet towel along the way. Also the WiFi connection inside the bus was acceptable. I would definitely recommend this for travel from Bangkok to Siem Reap. PS: One word of advise, please report to the travel mart agent at the big McDonalds on KhaoSan road atleast 30mins sharp in advance. We were late(our mistake) and panicked as we thought the bus had left, however the agent helped us. Thank you Travel Mart and 12Go asia.
Feb 18, 2018
bus Intercity, Travel Mart
★☆☆☆☆
Everything about this trip was horrid. Everything was late , had to get off the bus at Siam Reap just to get a missed but to Phnom Penh, which was late and no one told us, never offered us a refund , or even an apology. They said the Chinese New Year made the bus late at the border but we went through fast without no problem. Please use another company this one is horrible.
Feb 16, 2018
bus Minivan, Travel Mart
★★★★☆
Not all that pleased with the service. Ferry leaves at 10, yet we have to be at pier at 9.30. But when we arrived we were told that the bus would leave at 11.30. Bus finally left at 12.15 because bus had to wait for ONE passenger who arrived with later ferry. On booking it says “ferry & MINi VAN. However us was a huge 48 passenger bus. Compliments for the driver who drove very carefully and not too fast.
Feb 8, 2018
bus Intercity, Travel Mart
★★★★★
I have smooth sailing experince for my trip to cambodia. The staff are very facilitating and welcoming. They are very effecient with thier work making my trip a hassle free. One thing i dont like during my travel from BKK to Siem reap as a Filipino the border( Imigration officer on the cambodian side) ask me some money in which not necessarily.
Feb 7, 2018
bus Intercity, Travel Mart
★☆☆☆☆
Small and unconfortable bus, much more hours than expected. Meeting point on khao san road? It's crazy! And they were late. Not recommended.
Feb 6, 2018
bus Minivan, Travel Mart
★★★★☆
Bus vertrok iets later. Prima bus en goede aansluiting met ferry
Feb 2, 2018
bus Minivan, Travel Mart
★☆☆☆☆
The travel was really so so. We were supposed to leave at 8 a.m and we left only at 9 a.m whithout any explanations. The minivan was okay but be really careful because once you arrive in Ban Phe Rayon the minivan will drop you at the boat exchange ticket counter and there a woman will tell you that there is no ferry before 14h. They will offer you another boat (speed one) for an extra fees of 200 baths per person. Very disoganized and drivers are crazy and dangerous. We arrived late even if we took the speed boat. Bad service.
Jan 30, 2018
bus Minivan, Travel Mart
★☆☆☆☆
BEWARE! COMPLAINT: I wanted to ensure that there was adequate room for my luggage so I checked with Customer Support (to reconfirm the type of transportation) as the confirmation email I received stated 'minivan' although I purchased tickets for the bus. Mr. Boom (from 12Go Support Team) confirmed that Travel Mart operator only provided MINIVAN so I had to purchase an extra ticket as they warn you about it if you have large luggage(s). Unfortunately he lied as I was on a big huge BUS during 90% of the trip to Koh Samet, which is 5 hours! We only boarded a minivan for 20 minutes to go to Ban Phe pier. Be very careful & aware of this before booking with 12Go Asia!
Jan 29, 2018
bus Intercity, Travel Mart
★★★★☆
I safely arrived at my destination. However, there were some delays, but it doesn't matter anymore. Good job for the bus operator. By the way, I am just curious why the bus personnel asked for a $5US for the stamp when we were about to cross the cambodian border. Where in fact i can just do it myself. Knowing that I hold a Philippine Passport, I was not supposed to pay anything, since we are a member of ASEAN. For a foreigner visiting a place, and being able to experience such scams, this should not happen again, and should not be tolerated. I think the government has something to do about this. These sort of scams would result to foreigners not even wanting to visit this place. I have been travelling to different countries already, and this is my first time to experience such.
Jan 29, 2018
bus Intercity, Travel Mart
★☆☆☆☆
El servicio no es vip, los asientos no son numerados por lo que debes acomodarte en el que sobra, el joven cobra $40 por la visa sin poder realizar otra acción, la frazada no abriga nada y el aire acondicionado es muy helado en todo el viaje, los asientos no poseen cinturón, el snack es un chiste. Mal servicio no volvería a utilizarlo.
Jan 29, 2018
bus Intercity, Travel Mart
★★★☆☆
Obviously they try to scam you at the border. We refuse, we did the visa by ourselves and we arrived first to the bus than the other passengers... if you are aware of it, just say no, and the trip is ok. They’re not very kind... also tuc tuc on arrival trying to sell you tours!
Jan 27, 2018
bus Intercity, Travel Mart
★★★★☆
Some stuff doesn't work, wifi didn't work at all. Wouldn't say it costs 30+ USD.
Jan 26, 2018
bus Intercity, Travel Mart
★★☆☆☆
The bus was full of mosquitos, at immigration, the drivers made up charges to add an additional $10. On arrival into Phnom Penh, they left us at a random place, not the stop that was described on the ticket. They didn't steal anything at least.
Jan 19, 2018
bus Intercity, Travel Mart
★★★★☆
Seats are comfortable, bus is old but still good, stuff is funny and helpful, visa process was smooth and clear. Toilet is disgusting but still usable.
Jan 16, 2018
bus Minivan, Travel Mart
★★★☆☆
I arrived super early at McDonald's as it said to be there at least 30 mins ahead of time, so I arrived well before 7.30am. The staff appeared only at 8am. It would be a good idea to mention that there are actually 2 McDonald's on Khao San Road. Ok there a photo was provided but I really noticed the correct Mcdo's by accident. There was a completely unnecessary stop to eat lunch at 11am. I had no idea how long it would take so I didn't dare order anything and didn't appreciate wasting the time there, which was about 25 mins. But the rest of the trip with coordinating ferry was ok. The return trips from Nadan Pier offered by Travel mart were very expensive (5x the trip to Nadan Pier) so I just bought a return at the Pier from the company there.
Jan 10, 2018
bus Intercity, Travel Mart
★★★☆☆
Was charged an extra $10 for visa and this wasn’t part of the original price paid. Chairs comfy and blanket given. Tourist visa status should be checked before leaving as we were held up for 2 hours due to someone overstaying their visa. Otherwise was a good service.
Jan 9, 2018
bus Minivan, Travel Mart
★★☆☆☆
There was so little info and we waited long time for the bus. When we finally got to the ferry there was almost 2 hours waiting. We ended up skipping the ferry (that we had already paid for) and jumped on a speed boat to reach the Island.
Jan 6, 2018
bus Intercity, Travel Mart
★☆☆☆☆
Bus arrived in siem reap late and we was supposed to arrive in pneom pen at 15:00 but didn't leave siem reap till 13:15 and arrived at destination at 20:00 terrible service
Jan 5, 2018
bus Intercity, Travel Mart
★★★★☆
Met my expectations in traveling by bus between the 2 countries. Pick up location was different and important that customers get the correct MacDonald’s restraint as there are 2 along the Khaosan Road.
Jan 5, 2018
bus Intercity, Travel Mart
★★★★★
The people were great
Jan 3, 2018
bus Intercity, Travel Mart
★★★☆☆
El bus nos recogió a tiempo pero al subirnos y escoger silla para sentarse, resultó que habían sobrevendido los asientos, y por lo tanto nos demoramos una hora en salir mientras el staff solucionaba el tema (acomodando a las personas sin asiento al lado del conductor). Adicionalmente, habían unas sillas q no funcionaban y se quedaban reclinadas todo el tiempo haciendo incómodo el viaje. por último, en la frontera , para las personas que no teníamos Visa de Cambodia el staff del bus nos iba a cobrar 40usd por el tramite, los cuales nos rehusamos a pagar e hicimos el trámite nosotros mismos pagando un precio de 33usd.
Jan 2, 2018
bus Minivan, Travel Mart
★★★★★
Everything went very smooth and the minivan was very good.
Jan 1, 2018
bus Intercity, Travel Mart
★★★☆☆
The bus was old and dirty but staff verry friendly! The trip was fine, arrived some hours late of delay at the border. Seats not really comfy, but slept some hours.
Dec 30, 2017
bus Minivan, Travel Mart
★★★☆☆
Rdv donné par l’agence à 7:30. Une personne est venue à 8:15 avec très peu de notions d’anglais. Ensuite marche jusqu’à un énorme bus et là attende encore d’environ 30-40 Minutes. Bon point wifi gratuit et performant dans le bus et durant tout le trajet.
Dec 26, 2017
bus Intercity, Travel Mart
★☆☆☆☆
Smelly Bus
Dec 23, 2017
bus Intercity, Travel Mart
★★★☆☆
It was promised to have wifi and snack, none of them were. The air-conditioning was too much sometimes (as in Asia usually), the leg part of the seat was not functioning.

Travel Mart Stations

Nadan Pier Khao San Travel Mart Siem Reap Travel Mart Phnom Penh Travel Mart Phnom Penh Travel Mart Sisophon Battambang Travel Mart Koh Chang Pier Koh Chang Pier