Travel Mart

Company Information

Travel Mart is a purely tourist bus company targeting at the foreign visitors. It runs buses around a variety of the touristiest destinations in Thailand as well as international routes to neighbouring Cambodia. As journeys are long most buses are large and have ample legroom and reclining seats so that passengers can sleep. That said, on some of the shorter domestic routes minivans are used instead of larger Express buses.

If you take the Express Bus option to Cambodia or a longer route within Cambodia you can expect Wi-Fi, food and drinks, and a blanket.

Most buses depart from Khao San Road which is a popular backpacker hub in Bangkok which means that passengers do not have to make their way to one of Bangkok’s bus stations which are often crowded and confusing to navigate.

Routes served by Travel Mart

Travel Mart has a range of routes both in Thailand and to Siem Reap in Cambodia. Here are some of the most popular and useful routes.

Bangkok–Siem Reap

Leaving from Khao San Road in Bangkok, Travel Mart buses deliver you to Siem Reap, the gateway to the temples of Angkor. Tickets on this service cost between THB800 and THB1000 depending on the schedule you choose. The journey takes 8 hours and buses leave at 1 am or 9 am.

Bangkok–Koh Samet

One of the most useful domestic routes served by Travel Mart is to Koh Samet, a small island in the upper part of the Gulf. The island is the favourite quick escape to the sea fro Bangkokians, so minivans fill quickly.

Bangkok to Koh Samet route is sold as a combo ticket with ferry service included. Travel from Bangkok to Koh Samet is by minivan or not one of the larger Express buses. Departures take place from Khao San daily and leave at 8 am. The journey takes 5 hours. Tickets cost THB500.

Pros

Tickets sold on this service, particularly for international travel to Cambodia are far cheaper than flying.

International buses to Cambodia are spacious and have reclining seats.

Pick up is in Khao San Road rather than a central bus station which many travelers find easier.

If you are travelling to Cambodia then the bus staff can help you with the border crossing although you will usually have to pay an administration fee on top of the cost of the visa.

Express buses have food, snacks, and water provided as well as a steward to help with any issues you may have.

Cons

Buses on shorter routes are minivans rather than Express buses and can be crowded and feel cramped.

Buses don’t run to a wide variety of international destinations so unless you are going to travel to Siem Reap you will need to choose a different company.

Minivans may not have working air conditioning and do not have toilets.

Keep in mind

Try to make sure you arrive on time in line with the stated departure time. Passengers who are late may miss the bus and have to wait for another one and lose their ticket. Pick up is in Khao San Road but make sure you leave time to find the correct location.

If you are travelling on a route within Thailand make sure to check whether the company uses an Express Bus or a minivan so that you can plan accordingly.

Travellers reviews

There have been frequent reports of buses being late to depart. As delays are frequent you will need to leave ample time at your destination if you are planning to continue your journey.

Passengers have said that staff may help with visas at the Cambodian border but that they charge a USD10 administration fee for this. If you do not want to pay this fee then you will need to queue and process the visa yourself.

Buses are advertised as having Wi-Fi on board although there have been reports that this often doesn’t work. As such don’t rely on having Wi-Fi on board as this may not be the case.

Buy Travel Mart Tickets

Bus Intercity XL
08:30
Bus Intercity XXL
08:30
Bus Intercity L
01:00
Bus Intercity XL
08:00
Bus Intercity XXL
08:30
Bus Intercity L
01:00
Bus Intercity XL
08:00
Bus Intercity XXL
08:30, 09:00
Bus Intercity L
00:30
Bus Intercity XL
07:00
Bus Intercity XXL
08:00

Travel Mart Company Reviews

3.3
384 / 9,025
5 104
4 104
3 70
2 30
1 76
98.8% of 9,025 travelers were presumably happy with Travel Mart as they left good or no review

At 12Go our operators offer three types of service:

Cheap, Fast, Good - but you can usually pick only two of them!
Cheap & Fast won’t be Good. (e.g. buses from/to Khao San Road, local buses or 3rd class trains)
Cheap & Good won’t be Fast. (e.g. VIP trains in Thailand)
Fast & Good won’t be Cheap. (e.g. private limousine services, or VIP24 buses vs Express buses)

Make your choice! Please remember that while we are closely monitoring the services, we are still an agency marketplace. That means we focus on ticketing services and route availability & coverage rather than on the factual seat reclining angle you will get on the bus today.

Dec 17, 2018
bus Intercity, Travel Mart
★☆☆☆☆
Rude driver. No bus, no wifi. Bad communication.
Dec 15, 2018
bus Intercity, Travel Mart
★★★★☆
Good pick up , nice and friendly guys , good Organisation an the Country boarder . The seats are not so comfortable
Dec 11, 2018
bus Intercity, Travel Mart
★★★★★
100% recommended.Confortable seats,enough stops to rest,full guide about border crossing and visas
Dec 11, 2018
bus Intercity, Travel Mart
★★★★★
The bus ride was very comfy and spacious. And the company was very helpful and organised our visas for us without any issues
Dec 10, 2018
bus Minivan, Travel Mart
★★☆☆☆
Says Khao San travel mart. no directions where to get picked up. Found an english speaking Thai person who let me know its infront of McDonalds on Khao San road. We waited an extra hour on side of road to pick up a couple who weren't even coming to our location! So we missed our ferry and had to wait an extra hour to catch the next one. No apologies or discounts on future travel offered. Not cool!
Dec 10, 2018
bus Intercity, Travel Mart
★★★★★
Smooth drive, great communicative people, one bus all the way there, very convenient. Recommended
Dec 9, 2018
bus Intercity, Travel Mart
★★★★★
Bus is clean and well ventilated. Seats are very comfortable as well. Bus guides are good English speakers (you will have a total of 3 guides, 1 from BKK, 1 from Thai-Cambodia border, 1 when you arrive in Siem Reap. All are friendly and helpful too. Clear instructions every step of the way, no need to change buses after the border. Definitely recommended!
Dec 7, 2018
bus Intercity, Travel Mart
★★★☆☆
Trip was OK. BUT is highly necessary told your booking letter, if using "Khoa San Travel Mart" there is no any sign for "Khao San Travel Mart". Or even no travel office for exchange to ticket! Luckily one of the taxi drivers on the street stop me passing pick up point many times after one hour searching and advice me just stay infront the MCDonalds, and some guy will pick me up ther 08am like they do every morning! There was as well around ten person how is passing and try to find some sign of "Khao san travel mart". I try call hotline phone number many times but nobody does't answer my calls.
Dec 7, 2018
bus Intercity, Travel Mart
★★★★★
We had no issues at all with any part of our trip from Bangkok to Siam Reap. The border crossing was seamless and we decided that we would pay a little extra for the bus company to sort our visas out for us and it was a great choice. It was quick and easy. Would recommend this to anyone.
Dec 2, 2018
bus Intercity, Travel Mart
★★★★☆
Service was good.
Nov 27, 2018
bus Intercity, Travel Mart
★★★★★
Absolutely fantastic service the staff went above and beyond as a female solo traveller can’t recommend them enough ... on the paper it says at McDonalds and doesn’t give a time but always a member of staff there .. comfy bus with WiFi and toilet
Nov 24, 2018
bus Intercity, Travel Mart
★★★★☆
The pick up point was not clearly stated, as there were 2 locations with the same name on the same road. We waited at the wrong location for a half hour before locating someone who knew of the 2nd location. A young man came by & picked me up (my husband had to walk) and drove to the bus. The young man subsequently took my e-visa with my receipt paperwork leaving me without a copy for my return journey. Other than the ‘bumpy’ start everything else went smoothly. There was a good amount of waiting so our arrival was delayed a couple hours beyond what had been stated which was noted in the paperwork.
Nov 24, 2018
bus Intercity, Travel Mart
★★★☆☆
The journey was fine, however the bus did not arrive at the stated time of 9am, but at 11am. I cannot see how it would be possible to arrive at 9am given that the border only opens at 7am and it is a 3 hour journey from the border. Something to note when booking! Also, wi-fi only works for the Thailand section of the journey, so I was unable to tell friends I was meeting in Siem Reap that I was running late.
Nov 20, 2018
bus Intercity, Travel Mart
★★★★☆
As far as bus trips go, this was one of the better ones I've had. Complimentary water and a snack. Decent aircon all the way. Our conductor from Bangkok to Poipet was awesome. Give that man a raise. My only gripe is that the WIFI only works in Thailand, but I guess we can't have it all. If I ever travel that route again I'd go with the same crew. Oh, when you get to Cambodia, the "free" drop off isn't really free. Just get the Grab app and sort your own transport out to your hotel of BnB or whatever.
Nov 19, 2018
bus Intercity, Travel Mart
★★★☆☆
We overall liked the trip but: 1- arrival time was over 1,5 hours later than expected 2- the border crossing could be more efficient. We were waiting more than 1,5 hour 3- my wife's chair mechanism was not working. The staff reacted not very helpfull.
Nov 16, 2018
bus Intercity, Travel Mart
★★★★★
Organisatie was fine. Good driver.
Nov 15, 2018
bus Intercity, Travel Mart
★★★★★
Staff are very accomodating and the services are very good keep it up
Nov 14, 2018
bus Intercity, Travel Mart
★★★★★
Great service! Def recommend!
Nov 11, 2018
bus Intercity, Travel Mart
★★★★★
On time, caring and the bus was comfortable
Nov 9, 2018
bus Intercity, Travel Mart
★★★☆☆
Demasiadas paradas y esperas. El conductor hablaba a los gritos sin respetar a los pasajeros que querían dormir. El bus igualmente comodo.
Nov 7, 2018
bus Intercity, Travel Mart
★★★★★
I think personally it lived up to expectations. They tried very hard to keep us happy.
Nov 6, 2018
bus Intercity, Travel Mart
★★★☆☆
The tour operator bullshit us about changing buses. Just tell the truth! Very good service by the young man who managed the Thailand/Cambodia passport process.
Nov 4, 2018
bus Intercity, Travel Mart
★★★★☆
The bus trip went well. WiFi and they gave us a snack and water. My only complaint, when we got off the bus one of the guys said they would take us to our hotels for free. Mine was close, only a 7 min walk so I decided take him up on the offer. The tuk tuk driver DID NOT make it free and asked me to pay him for gas after I told him I wasn’t interested in the trip he was selling. I guess this is just a common thing in SE Asia. He was so nasty though that it threw me off a bit. Bad first impression of the country.
Nov 3, 2018
bus Intercity, Travel Mart
★★★★★
Surprisingly great experience with travel mart. We were skeptical after reading some of the reviews but everything went quite smoothly. We screwed up On our end though. Beware there are two McDonald's in the general khao SAN road area, which serves as the meeting point. We went to the wrong one and almost missed the bus. Make sure you go to the one near the police station. Lucky for us we got in touch with the driver/ guide and he waited for us! It will serve you well to arrive 30 min before just to be safe. Service on the bus was amazing. The AC worked well, I'd even recommend bringing a sweatshirt. If you didn't come prepared they also have blankets for everyone. Additionally they gave us all free water and some cookies. This was no scam, no additional money was asked from us. Assistance at the Thai/Cambodia border was also great. We were given step by step instructions and they kept us together as a group to get us back on the bus. I recommend getting your visa online, ahead of time, to avoid any unnecessary complications. Just google cambodia e-visa , it takes like 10 minutes. The bus arrived with only a 30 min delay which isn't bad at all considering all the other horror stories you read about. I would take this bus service again. But still always travel with caution.
Nov 2, 2018
bus Intercity, Travel Mart
★★☆☆☆
The bus is not what I expected not more comfortable. And we changed another bus
Oct 28, 2018
bus Intercity, Travel Mart
★★★★★
I have travelled many times from Bangkok to Siem Reap and this was the best bus ride that I have ever had. This is the only bus company that I will ever use in the future.
Oct 26, 2018
bus Intercity, Travel Mart
★★★★☆
Great bus and the crew, just the toilet could have light inside and be a bit better
Oct 23, 2018
bus Intercity, Travel Mart
★★★★☆
We couldn’t find the guy at the meeting point so we started walking to the pick-up location. The bus had a different company sign (it said Viram Buntham Express) so we almost missed it. Finally, the bus ride was okay but some seats didn’t function right so sleeping was uncomfortable in those. Border crossing was fine. There was one stop in Cambodia before Siem Reap where a loud lady told us that there were free sim cards for us. Many of the passengers went and got it and it turned out to be a $15 scam. Topping up cost a lot of money, I guess(?). After this fiasco we kindly turned down the “free tuk-tuk ride” they offered at the final destination.
Oct 22, 2018
bus Intercity, Travel Mart
★★★★☆
Travel smart is good, happy with the service. However it is NOT in Khao San, it is behind the temple, after googling the directions I managed to find it after half an hour of walking up & down Khao San road & asking many people. So advise to change the address of this place to avoid others being confused
Oct 21, 2018
bus Intercity, Travel Mart
★★★★★
It was a smooth trip. Highly recommended since you travel at 1am and wake up in Siem Reap. Clap clap
Oct 20, 2018
bus Intercity, Travel Mart
★★★★★
Perfect! excellent trip, we did not have to worry about anything, it was all very fast. On the way, they explain that you have to pay the visa (30usd) and they charge an extra 10usd to make the visa express. but they give you the option to do it by yourself and only pay 30usd. They give you water, cookies, the bathroom works and has wifi only in the part of Thailand, I mean, most of the trip. recommended!
Oct 19, 2018
bus Intercity, Travel Mart
★★★★☆
I was almost left by the bus as I was unable to find them at the meeting place but their agent was very helpful and nice so he pick me up thru his motorbike and followed the bus which have left already. All thanks to that agent which I was unable to ask his name as I was panicking a lot at that moment. However that seat where I sat is not working well which caused me an uncomfortable ride.
Oct 16, 2018
bus Minivan, Travel Mart
★★★★★
Good service. Bus was fine and they were helpful when we got on the wrong bus!
Oct 14, 2018
bus Intercity, Travel Mart
★★☆☆☆
Until the border all was ok, after that the bus stop many times to do something and in the middle turn off the wifi and stop in a sim card reseller. The bus arrives two hours later to cambodia.
Oct 8, 2018
bus Minivan, Travel Mart
★★★★★
I had a wonderful trip with smart travel. The bus picked on time dropped me to the pier on time The driver drove without stopping expect one time to fill the gas.
Oct 6, 2018
bus Intercity, Travel Mart
★★★☆☆
The bus did not have working wifi and we did not get any free snacks-as advertised. So the seats and the Journey were all in all confy, Not all seats worked properly. The Travel-agent on the bus wanted to collect our passport and 40 Dollars for a „fast-Transit“ at the border, he pretended that that is the „normal way“, but we had informed ourselves and told him that we will Not give him any money. Then he told us to walk ourselves. It was quiete easy and we paid the reguar 30 dollars for visa-on-Arrival. I think ist is a no Go that a Travel-Agent on the bus tries to trick you!!! If you are aware of these things, it is still a good way to travel to Cambodia.
Oct 5, 2018
bus Minivan, Travel Mart
★★★☆☆
No major problems. Only thing, the driver wasn't there till 8:15, and we stopped a lot to collect other people.
Oct 4, 2018
bus Intercity, Travel Mart
★★★★★
Vers well englisch speaking Crew in a comfotable bus. 5stars!!!
Sep 28, 2018
bus Intercity, Travel Mart
★★★★★
Great service! Their staff are very courteous and polite. The border crossing was hassle free.
Sep 27, 2018
bus Intercity, Travel Mart
★★★☆☆
The Bus was clean and the pick up from the mc Donald’s effortlessly. The staff explained everything concerning the visa and offered the option to „book it with tavelmart“ (40$) or do it on your own (33$). We took the second one ;) so far so good, but at 4:40 pm (estimated arrivaltime was 4:00) we got dropped of in the middle of nowhere to wait an hour for a car to drive us to Battambang (the bus continued to siem reap) and what was supposed to be a 8hrs travel turned into 12 hrs till we arrived at our booked destination.

Travel Mart Stations

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