Super Nice Express

4.1
136 customer reviews
  • About
  • Popular Routes
  • Stations
  • Reviews
  • Schedule and Timetable

About Super Nice Express

Company Information

Super Nice Express began in the early 1980's, now almost thirty years ago. The company has grown immensely over the thirty years, expanding from just a single bus to a fleet that is now thirty busses strong.

The headquarters of the company is based in Butterworth. However, the company prides itself on their level of accessibility with many agents and counters at various destinations over the country. Tickets can be booked and assistance in times of trouble can be attained from these agents. Some of the locations that the company has counters include Kuala Lumpur, Johor Bahru, Alor Setar, Singapore, Klang, and Palua Pilang.

The company has a great safety record and provides stress-free trip to its customers. A combination of the use of high quality busses that ooze safety features, and a good level of maintenance on their busses ensures that they have few mechanical incidents or accidents.

Routes served by Super Nice Express

Super nice express offers long-distance VIP express bus services to major cities in Malaysia as well as a route through to Singapore.

From Penang

The bus from Butterworth through to Singapore will set you back a mere MYR 70 - definitely one of the more cheap fares when compared to competitors. The trip takes around 10 hours, with both day and night busses available. Considering the distance as well as time spent at the southern Malaysian border, a night bus would do well to save you valuable daylight hours, time at the border, and money that you would have otherwise spent on accommodation.

Beyond this most popular of routes, the company offers regular departures from Butterworth to a host of destinations within Malaysia. Among the exhaustive list of destinations are Kuala Lumpur, Melaka, Johor Bahru, Seremban, Ipoh, Klang, Muear, Genting Highlands, Alor Star, Sungai Petani, and others.

Pros

The strong presence of the company at the various destinations to which it travels is a distinct benefit of using their services. Booking tickets, ascertaining information and putting any doubts that you have to bed is made easy through the direct contact that is afforded to customers.

Another benefit would also be the average cost of the trips. While at some points it may be at the market average, as a general rule the company is very affordably priced, allowing at the very least for some tasty snacks on the bus!

Cons

Unfortunately, there are always downsides to busses priced below the market average. While Super Nice Express claim to train their staff well, customer experience has been a tale of dissatisfaction and rudeness.

The companies adherence to their scheduled times is notoriously bad with both departure and arrival times being drastically off. Further, the accuracy of the label "express bus" is somewhat diminished when there are many stops to pick up new passages and inexplicable delays.

The usefulness of the online booking system is made largely redundant by the all too regular incidence of boarding your bus and finding that the seat you have booked has been taken and that you need to make do with whatever is available.

Travellers Reviews

Travellers are generally happy with the buses kept in good order, clean and tidy. All of the buses used by Super Nice Express have 3 soft reclining seats in a row ensuring enough legroom even for longer travels.

There have been reports of people being left stranded at the border after their bus left them. We do believe that it is an extraordinary incident but keep that in mind and do your best to go through the immigration as quickly as possible. Do not spend time in duty free shops at the border while travelling by bus. If you decide to get off the bus at the border (before you arrive to the final destination), do tell it to the bus driver, though.

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Super Nice Express Popular Routes

Singapore - Kuala Lumpur
00:30, 07:00, 09:30, 12:00, 18:30, 21:00, 22:15, 23:00
Kuala Lumpur - Singapore
09:30, 10:00, 10:30, 10:45, 12:00, 12:30, 13:00, 13:30, 15:30, 16:00, 17:59, 21:00, 21:30, 22:30
Singapore - Malacca
08:45, 09:00
Kuala Lumpur - Butterworth
09:45, 10:30, 10:45, 11:15, 14:29, 16:30, 16:45, 17:00, 19:45, 20:15, 20:59, 21:35, 22:45, 23:59
Malacca - Kuala Lumpur
08:30, 09:30, 20:00
Kuala Lumpur - Hat Yai
00:29, 01:00, 08:30, 09:00, 09:30, 21:30, 22:00, 22:30
Malacca - Singapore
13:15, 14:00, 14:15, 15:00
Ipoh - Kuala Lumpur
08:30, 09:00, 09:30, 09:45, 11:50, 12:30, 20:00, 20:30, 20:45, 21:30
Kuala Lumpur - Penang
09:45, 10:30, 14:29, 19:45, 20:15, 20:30, 21:00
Butterworth - Ipoh
08:15, 09:00, 09:30, 21:00
Kuala Lumpur - Ipoh
11:15, 14:29, 16:30, 16:45, 19:45, 20:15, 20:59, 21:35, 22:45, 23:59
Johor Bahru - Malacca
09:00, 09:29, 10:00
Butterworth - Kuala Lumpur
08:15, 09:30, 10:30, 11:00, 14:00, 15:15, 19:30, 21:00, 23:00, 23:15, 23:30
Penang - Kuala Lumpur
07:30, 08:15, 08:45, 09:50, 10:00, 21:00, 22:15, 22:45
Ipoh - Hat Yai
01:00, 12:00
Penang - Ipoh
07:30, 08:15, 08:45, 20:15
Kedah - Kuala Lumpur
08:00, 08:30, 09:15, 09:30, 09:45, 11:30, 12:15, 12:30, 12:45, 13:00, 13:30, 18:30, 21:15, 21:30, 21:45, 22:59, 23:45
Butterworth - Singapore
21:00, 21:30, 23:00
Kuala Lumpur - Johor Bahru
09:30, 10:00, 10:45, 12:00, 12:30, 13:00, 13:30, 14:00, 15:30, 15:45, 16:00, 17:59, 20:15, 21:00, 21:30, 22:30
Penang - Singapore
20:15, 20:45, 21:00, 22:15, 22:30
Johor Bahru - Kuala Lumpur
07:00, 07:29, 08:00, 08:29, 08:30, 08:59, 09:00, 09:30, 10:30, 10:59, 11:30, 11:59, 12:30, 13:30, 13:59, 14:29, 14:30, 15:00, 15:29, 16:00, 20:29, 21:00, 22:30, 22:59, 23:30
Kedah - Ipoh
09:30, 12:15
Kuala Lumpur - Kedah
00:29, 08:30, 09:30, 09:45, 10:30, 10:45, 11:15, 14:29, 16:30, 16:45, 20:59, 21:30, 21:35, 22:30, 22:45, 23:59
Ipoh - Kedah
01:00, 12:00
Malacca - Butterworth
08:30, 09:30, 20:00
NaN Passengers

Super Nice Express Schedule & Timetable

ClassDeparture StationArrival StationDepartureArrivalTravel time
ExpressTBS Kuala LumpurBoon Lay07:0011:544h 54m
ExpressTBS Kuala LumpurBoon Lay09:3014:244h 54m
ExpressTBS Kuala LumpurBoon Lay22:1503:094h 54m
ExpressTBS Kuala LumpurBoon Lay23:0003:544h 54m
ExpressTBS Kuala LumpurBoon Lay12:0016:544h 54m
ExpressTBS Kuala LumpurBoon Lay18:3023:244h 54m
ExpressTBS Kuala LumpurBoon Lay21:0001:544h 54m
ExpressTBS Kuala LumpurBoon Lay21:3002:244h 54m
ExpressTBS Kuala LumpurLarkin Bus Terminal23:5904:264h 27m
ExpressTBS Kuala LumpurHat Yai Station09:4618:198h 33m
ExpressTBS Kuala LumpurHat Yai Station13:0021:338h 33m
ExpressTBS Kuala LumpurHat Yai Station18:0102:348h 33m
ExpressLarkin Bus TerminalTBS Kuala Lumpur23:5904:194h 20m
ExpressLarkin Bus TerminalTBS Kuala Lumpur23:3003:504h 20m
ExpressLarkin Bus TerminalTBS Kuala Lumpur23:0003:204h 20m
ExpressLarkin Bus TerminalTBS Kuala Lumpur22:3002:504h 20m
ExpressButterworthTBS Kuala Lumpur23:3004:325h 2m
ExpressButterworthTBS Kuala Lumpur23:5905:015h 2m
ExpressButterworthTBS Kuala Lumpur09:4514:475h 2m
ExpressButterworthTBS Kuala Lumpur20:5902:015h 2m
ExpressButterworthTBS Kuala Lumpur19:4500:475h 2m
ExpressButterworthTBS Kuala Lumpur16:4521:475h 2m
ExpressButterworthTBS Kuala Lumpur14:2919:315h 2m
ExpressButterworthTBS Kuala Lumpur10:4515:475h 2m
ExpressLarkin Bus TerminalTBS Kuala Lumpur10:4515:054h 20m
ExpressLarkin Bus TerminalTBS Kuala Lumpur12:3016:504h 20m
ExpressLarkin Bus TerminalTBS Kuala Lumpur13:0017:204h 20m
ExpressLarkin Bus TerminalTBS Kuala Lumpur14:0018:204h 20m
ExpressLarkin Bus TerminalTBS Kuala Lumpur14:3018:504h 20m
ExpressLarkin Bus TerminalTBS Kuala Lumpur15:4520:054h 20m

Super Nice Express Stations

DannokBatu PahatKluang Bus StationMuarChangloonKulimBerjaya Times SquareJalan ImbiMelaka SentralSeremban Terminal 1Parit BuntarSimpang TaipingSungai SiputBukit MertajamButterworthKlang SentralShah AlamKuala KangsarBagan SeraiAlor SetarJitraSungai PetaniBidorJawiKamparKamuntingTapahKangarKuala PerlisJuruNibong TebalKajangBukit Kayu HitamHentian DutaTemerlohTBS Kuala LumpurKL SentralPasir GudangChemorGopengKanthan BaruLarkin Bus TerminalTaman Ungku Tun AminahJalan Bendahara IpohBercham Starshuttle IpohSungai NibongWoodlands CheckpointPenang KomtarSungai Besi Toll PlazaHatten Hotel MelakaTaman Johor JayaTaman Seri Puteri SkudaiBus Terminal Yong PengBoon LayHat Yai StationKulai Bus TerminalAmanJaya IpohJB Sentral CIQAyer HitamTampoi

Super Nice Express Company Reviews

M B
No communication from driver. Many stopps to pick up people. Drivers used phones and smoked in the bus.
Bus Express, Super Nice Express, Mar 12, 2024
A P
Driver was polite but the assistance who is taking out and putting the luggages inside was so rude. Bad behaviour, never told us that we arrived the destination, always talking loudly in midnight.. never again
Bus Express, Super Nice Express, Jan 26, 2024
M A
Perfect trip, all works, wifi, charging, very clean and easy driver.
Bus Express, Super Nice Express, Jan 17, 2024
N S
Ticket office staff was very helpful, the coach seat was comfortable.usb ports on this coach didn't work and neither did the WiFi but there were regular stops and there were two drivers who supported eachother well to assure our safety. The drivers were very efficient getting us through immigration and we arrived a lot earlier than anticipated. Overall it was a great experience, but I wouldn't say the coach is super nice, it OK lah
Bus Express, Super Nice Express, Jan 7, 2024
D M
Bus startet 1 hour later without any information. Because of that we had extra costs of 20 dollars and hat to wait without seats outside the shopping mall. The bus itself was really comfortable and fast. WiFi in the bus was working, really nice bus driver. Everything at the office in Singapore before the transport was disappointing, the drive itself pleasant.
Bus Express, Super Nice Express, Dec 4, 2023
B D
Arrived 15 mins late which is fine but arrived 2.5 hours late, had a flight booked and should have arrived 3 hours before but we only just got in with minutes to spare for check in
Bus Express, Super Nice Express, Dec 1, 2023
K S
Punctual departure, helpful driver. Traffic jam, but thanks to quick border control we arrived on time. USB port in the bus, unfortunately wifi didn't work.
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Bus Express, Super Nice Express, Nov 22, 2023
L D
Great vehicle, exceeded expectations with fully electric reclining chairs, 3 per row so nice and big. Electric hook up and free WiFi.
Bus Express, Super Nice Express, Nov 9, 2023
M L
Super-comfortable bus. Seat that extends when there's no one behind you. USB socket for charging your phone. Air-conditioned bus. RAS. Only downside, a short stopover (to pick up other people) that they hadn't informed me about.
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Bus Express, Super Nice Express, Oct 29, 2023
L D
The tickets were Not send via Mail. So I Never received them.
Bus Express, Super Nice Express, Oct 3, 2023
A E
- Very comfy - Beware of bad traffic in the morning - We couldn’t find the super nice booth but they called us. Thanks! - Good AC, Good bus
Bus Express, Super Nice Express, Sep 24, 2023
C G
The bus drives half of the route next to the highway on the country road to pick up people. The ticket was twice as expensive as if you left from the central bus station. In the end we were a sin late instead of 3 hours 15 minutes.
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Bus Express, Super Nice Express, Aug 27, 2023
L Y
Overall OK. Good thing I made use of the time to finish a lot of outstanding matters which would be hard to finish if I don't have such a long span of travelling time.
Bus Express, Super Nice Express, Aug 20, 2023
C H
Comfortable bus and sympathetic driver, however, a compliance with Super Nice Express who works from the office in Boon Lay was very rude, it seemed that I was doing me a favor and could not give clear instructions on the boarding on the bus.
Bus Express, Super Nice Express, Aug 13, 2023
L H
Bus was about half an hour late getting to Hat Yai. It was very comfortable and the breaks for the toilet were well spaced out. The staff helped us with our immigration cards and we’re friendly.
Bus Express, Super Nice Express, Aug 4, 2023
M D
The airco was dripping
Bus Express, Super Nice Express, Aug 3, 2023
T M
Bus never came and no refund... Very bad experience
Bus Express, Super Nice Express, Aug 2, 2023
M A
Very fast , from Singapore to kuala lumpur In 5 hours . I very happy Supernice is good
Bus Express, Super Nice Express, Jul 26, 2023
J H
Bus was super comfy with foot rests, wifi and usb ports. Left on time. Bit of traffic but obviously not the drivers fault.
Bus Express, Super Nice Express, Jul 24, 2023
L L
Hard to find the right bus. Journey longer than 3h10. Just under 4h real
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Bus Express, Super Nice Express, Jul 20, 2023
P W
The bass was really good but it was late more than one hour
Bus Express, Super Nice Express, Jul 14, 2023
F N
Good driver and city guide. I am satisfied.
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Bus Express, Super Nice Express, Jul 13, 2023
H F
Although the bus came a little late, it was still good overall. There was working AC, no mess, reclining chairs with USB port, can put bags over the head, stopped midway to eat and have a drink.
Bus Express, Super Nice Express, Jul 9, 2023
E F
On time, you need to go to the counter to print your ticket, in KL it is free, in other cities it cost 1-2 RG
Bus Express, Super Nice Express, Jul 1, 2023
R H
The bus wasn’t the best, quite old, we had a delay of 20min. For the price totally fine!
Bus Express, Super Nice Express, Jun 27, 2023
R T
old bus and all dirty
Bus Express, Super Nice Express, Jun 20, 2023
M A
stunning scenery and super comfy seats
Bus Express, Super Nice Express, May 11, 2023
E M
Too strong scented diffuser inside
Bus Express, Super Nice Express, May 8, 2023
D M
I liked the reclining seats with USB outlets.
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Bus Express, Super Nice Express, Apr 6, 2023
S K
Perfect just 10 minuten late, but I think thats normal
Bus Express, Super Nice Express, Mar 11, 2023
M C
Spacious and clean bus. we had 1,5 Hours delay, but due to traffic. Thus do not plan sharp on the timing. Frequent breaks (about every 2 hours) to go to the restroom and/or grab a snack.
Bus Express, Super Nice Express, Mar 6, 2023
D C
The trip arrived around 2 hours late to Singapore despite leaving on time from Melaka. The worst part was that when going over the migration office on the Singapore side, the bus that picked us up was different than the one that was carrying us before, and the driver wasn't exactly communicative, he only said "sit down" several times and as answer to any question from us.
Bus Express, Super Nice Express, Feb 18, 2023
A A
Clean bus, safe drive, comfort seat, usb port and AC not too cold :) The only thing annoying is that people speak loud on the phone during all the time as if nobody was around ! It should be prohibed.
Bus Express, Super Nice Express, Feb 18, 2023
J G
Arrived 4hrs later than planned, Seats were very comfy tho
Bus Express, Super Nice Express, Feb 16, 2023
L S
They left us at the Singaporian Border. So we didnt arrive in the city. Therefore we had to buy a ticket to the city and we arrived really late and exhausted at our hotel.
Bus Express, Super Nice Express, Feb 14, 2023
V
I walked all over the complex and there was no bus. I messaged their support team and no one got back to me (not even 2 days later, I'm still waiting). Basically spent an hour panicking and sweating asking people where to board and no one heard of this bus and where it stopped. The ticket information is 100% wrong or they arrived extremely early or late. I realized later i got an email the night before saying the bus was two hours ahead of schedule. So does that mean boarding was 2 hours ahead of the agreed time?? That makes no sense. Better to go to the bus station directly, not Lavender street stop, and not Billion Stars! Take Super Nice, I was very happy with them
Bus Express, Super Nice Express, Feb 3, 2023
M A
Overall smooth ride
Bus Express, Super Nice Express, Feb 3, 2023
I B
The bus was very spacious with reclining chairs. We had one stop going from KL to Penang and the bus was a bit late so make sure you don’t have an onward journey straight away.
Bus Express, Super Nice Express, Jan 20, 2023
W W
Very good
Bus Express, Super Nice Express, Jan 3, 2023
C L
1.5hrs late but comfortable with 3 toilet stops
Bus Express, Super Nice Express, Dec 18, 2022
T K
Time of the trip was 1h longer then was in information point
Bus Express, Super Nice Express, Dec 1, 2022
N S
The driver was not kind and the bus was too cold to ride.
Bus Express, Super Nice Express, Nov 7, 2022
A P
Very Nice staff and bus, we got upgraded to a double decker and had very much leg space
Bus Express, Super Nice Express, Oct 10, 2022
P F
Took 9hrs
Bus Express, Super Nice Express, Oct 8, 2022
S V
There was a delay
Bus Express, Super Nice Express, Oct 3, 2022
D B
Bus left without us at the douane. They didnt explain anything about getting out of the bus and crossing the border (we are not from Malaysia). Also, the airco was freezing cold. When i asked to make it a bit warmer the driver refused.
Bus Express, Super Nice Express, Sep 19, 2022
S G
The travel took more than two hours longer, not because or traffic or clearance/border control, but because of longer breaks and the driver filling up some water tanks at the gasstation.
Bus Express, Super Nice Express, Sep 18, 2022
M H
Arrived a little late, and was a little bit dirty. But overall good experience.
Bus Express, Super Nice Express, Sep 6, 2022
A H
Vehicle was ice-cold, driver didn’t understand English, we had almost 2 hours delay
Bus Express, Super Nice Express, Aug 10, 2022
G B
Since I arrived earlier at the meeting point, I was made very uncomplicated the suggestion to take an earlier bus. Super service, very coming before. Bus, driver, ride time, break, all the best. Any time again and definitely recommended
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Bus VIP, Super Nice Express, May 21, 2016
4.1
136 customer reviews
5
45%
4
33%
3
13%
2
9%
1
0%
91.2% of 136 travelers were presumably happy with Super Nice Express as they left good or no review