Sawadee Tour

3.9
181 customer reviews
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About Sawadee Tour

Company Information

Sawadee Tour are a coach company who provide direct bus transfers between Pattaya and Phuket as well as some other destinations in the southern Thailand.

Routes served by Sawadee Tour

Pattaya–Phuket

Sawadee Tour offer one departure on a daily basis (at 5pm) from Pattaya to Phuket by comfortable and air conditioned coach.

Departures in Pattaya leave from the Pattaya Sawasde Tour Office, and you must arrive at least 30 minutes before the departure time to check in and get your baggage stowed on the coach. Most departures are on time, so be sure to arrive promptly to ensure you don’t miss your coach.

In Phuket, the coach will arrive at Phuket Bus Terminal, which is a convenient location from which to arrange onward travel to your hotel or hostel.

It’s a fairly lengthy journey to travel between the two locations, and usually takes around 15-16 hours in total, although this can vary depending on traffic and other variables. The coach will have at least one stop for a toilet break and food break, so you may like to bring some extra snacks for the journey.

As it’s a night bus, be sure to bring along plenty of layers so you can be as comfortable and get as much sleep as possible.

Sawadee Tour are the only company who offer this direct route and even though it operates on a daily basis it can get very busy and booked up, so be sure to book as far in advance as possible to ensure you secure your seat.

Tip If your date is full, you can always connect via Bangkok: there are a lot of Phuket-bound departures from Bangkok.

The ticket price varies depending on what kind of seat you want, and generally is between THB900 and THB1190. As it’s a long journey, we’d suggest investing in the most comfortable seat you can afford.

Pros

The positives of this service are that it’s the only direct coach operating on this route and is the cheapest and most convenient way to reach Phuket from Pattaya if you want to travel by bus and don’t want to fly.

It’s a fairly comfortable option as coaches in Thailand go, and the staff have a reputation for being friendly and helpful, and try their best to ensure people have a good journey with them.

Sawadee Travel provides a bottle of water and a blanket and they definitely provide a cost effective way to travel between these two places by coach.

Cons

Some of the negatives that you might want to consider before booking include the length of the journey as it is a long distance to cover by coach and people may find flying a more comfortable way to travel.

If you’re happy to take such a long journey be prepared for very cold air conditioning. Temperatures on the coach can be very low overnight and if you don’t have plenty of warm clothing and layers you might find this uncomfortable and struggle to sleep.

The coaches are reasonably well maintained although some people find the on board bathroom unpleasant and it may be worth waiting for the stop before using the toilet.

Travellers reviews

Most reviews of the service are generally positive, and it’s clearly a budget friendly options so as long as you don’t have unreasonably high expectations of what the standard of night buses in Thailand is going to be then you’re not likely to be disappointed.

For the price and the length of journey it’s a convenient way to travel this route without investing in an expensive flight. Having friendly staff who do their best to make you comfortable is another added bonus to using Sawadee coaches to travel between Pattaya and Phuket.

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Sawadee Tour Popular Routes

NaN Passengers

Sawadee Tour Company Reviews

V O
The bus station itself is not particularly comfortable, stiff outdoor benches, only one small, shopping pavilion, which has a very meager and small selection of products for the road. The most outrageous thing is that they gave us the VIP 32 bus instead of the VIP 24, without explaining the reason. The bus provided absolutely does not meet the VIP standards: only 6 VIP seats on the lower deck of the bus, 4 of which are too close together to make room for the cargo the bus drivers are carrying for their own needs, to the detriment of the passengers. The cabin door is not airtight and there was a constant smell of a nearby toilet in the cabin. The promised meals consisted of only a bottle of water and a packet of cookies. The bus attendants did not answer any questions and were rude to the passengers. To be on the trip for 14 hours under such conditions was extremely difficult.
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Bus VIP 24, Sawadee Tour (สวัสดีทั่วไทย), Mar 25, 2020
U T
All good, only please need to discipline, teach driver's helpers, those who are controlling, always count passengers,they're impolite, AC is too cold, when you ask to reduce AC a bit, they never do;) All night you feel cold;) But food on they way stop is good, Thailand is good;) Just service need to be improved a bit more;) Thank you.
Bus VIP, Sawadee Tour (สวัสดีทั่วไทย), Feb 19, 2020
T O
Thank you so much for taking us to Pattaya safely.
Bus VIP 24, Sawadee Tour (สวัสดีทั่วไทย), Feb 8, 2020
I C
During the trip, it is occasionally cold, with only one stop during the 17 hour trip
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Bus VIP, Sawadee Tour (สวัสดีทั่วไทย), Feb 5, 2020
D G
The bus is comfortable. There is a comfortable temperature in the cabin. Each passenger is given a bottle of water, a muffin and a plaid. The seats are new and comfortable enough. The ride is slow. We were about an hour late from the stated arrival time. It stops very often. But passengers can only get off at one stop - very inconvenient for smokers.
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Bus VIP, Sawadee Tour (สวัสดีทั่วไทย), Feb 4, 2020
L S
I was given the wrong ticket for seating and attendants were not helpful or caring.
Bus VIP 24, Sawadee Tour (สวัสดีทั่วไทย), Jan 29, 2020
D G
Good
Bus VIP, Sawadee Tour (สวัสดีทั่วไทย), Jan 27, 2020
S D
Long trip. One stop at rest terminal w/ a meal served inside. Blanket, water, and small cake provided at beginning of trip. No usb chargers, seats weren’t that comfy. Cheap way to get to pattaya but honestly I was so exhausted from the trip it kinda ruins the day you arrive. It’s not the worse but it’s not the best, if you can fall asleep for a good portion of the trip it wouldn’t be bad otherwise it’s rough. All staff were nice tho but could def use a morning stop and drop off location was in between bus terminal and downtown pattaya, very inconvenient location.
Bus VIP, Sawadee Tour (สวัสดีทั่วไทย), Jan 26, 2020
J M
The journey was fine, staff were nice but I had concerns when I couldn't open door or communicate with the driver as the intercom was not working, the air conditioning was permanently on freezing and needed to get more clothes out of the back of the bus from my suitcase, I had asked the driver that it was really cold but he didn't care.
Bus VIP, Sawadee Tour (สวัสดีทั่วไทย), Jan 25, 2020
S I
The bus needs updating! For 17 hours only 1 stop for smoke break whilst the drivers are smoking..no wifi.. no plug sockets to charge phone, offer of food stop dreadful.. bus stops and does pickups despatchester on way.. I chose a seat at the back and the the driver took turnso sleep on floor right at back.. only plus point is seating.
Bus VIP, Sawadee Tour (สวัสดีทั่วไทย), Jan 25, 2020
A P
Departure was delayed by 1 hour, very cold at night
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Bus VIP, Sawadee Tour (สวัสดีทั่วไทย), Jan 9, 2020
A M
The bus did indeed depart from Phuket in time and also did arrive at the destination in time other than that while the journey was relatively pleasant but could have been better. The staff never tell you where the bus is going to halt for refreshment and when it did it was close to midnight. The seats also could have been more comfortable. The compartment/deck smelled of loo whenever somebody entered or exited the loo but thankfully they have room freshners up. Overall for the amount paid for the journey was as best as it could get. One cross observation about the staff: one of the farang lady onboard deboarded the bus with the complimentary blanket on, which while wrong on her part but the staff instead of asking for it politely just tried to pull and grab it off her and we're also seen laughing and joking about it . (A personal observation) it in no way speaks about the journey in particular but the staff can be sensitised
Bus VIP 24, Sawadee Tour (สวัสดีทั่วไทย), Jan 6, 2020
R S
Air con was too high...no free wifi or charging port in the bus
Bus VIP, Sawadee Tour (สวัสดีทั่วไทย), Dec 31, 2019
A V
Very comfortable in the VIP area, you can sleep if you unfold the seat
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Bus VIP 24, Sawadee Tour (สวัสดีทั่วไทย), Dec 30, 2019
T K
Very comfortable journey. On time departure and on time arrival.
Bus VIP, Sawadee Tour (สวัสดีทั่วไทย), Dec 30, 2019
A L
Trip quite long. Gets a bit cold at night due to air condition and a bit of back pain the next day. Overall a good and economic way to get from pattaya to phuket
Bus VIP, Sawadee Tour (สวัสดีทั่วไทย), Dec 21, 2019
M M
Good Service
Bus VIP, Sawadee Tour (สวัสดีทั่วไทย), Dec 17, 2019
O R
Everything is great! But there is no outlet for charging the phone
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Bus VIP 24, Sawadee Tour (สวัสดีทั่วไทย), Dec 9, 2019
V M
Very strong toilet and sigarett smile :(((( The toilet stank horribly. Passengers on the second floor when using the toilet (right outside our door) did not close the toilet and the door banged loudly. We had to go and close it. Occasionally smelled strongly of cigarettes (we did not realize whether it was from the toilet or the driver was smoking). The seats are comfortable, and if you're willing to put up with the stench, it's fine. I almost died from it. ((
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Bus VIP 24, Sawadee Tour (สวัสดีทั่วไทย), Dec 5, 2019
V B
Good trip . Everything on time
Bus VIP 24, Sawadee Tour (สวัสดีทั่วไทย), Nov 30, 2019
A R
Seats V1 and V4. The bus is old. The windows are stained. The plaids are not washed. The smell of toilet in the cabin. The staff is polite. Information in English. On the trip was fed: sweets, water in the cabin and Thai food during the stop. The ride was okay.
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Bus VIP 24, Sawadee Tour (สวัสดีทั่วไทย), Nov 21, 2019
M
Dirty, smells of toilets and smoking. It's probably better to go upstairs, at least it's brighter
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Bus VIP 24, Sawadee Tour (สวัสดีทั่วไทย), Nov 17, 2019
S G
There was no wifi, and no phone chargers either. We traveled for more than 17 hours. The air conditioning was moderate - I was in jeans and a T-shirt and did not cover myself with a plaid, my companion was in small shorts and a T-shirt - she did not freeze under the plaid. The bus itself is not very tired. On the first seats 1,2,3,4 there are no curtains on the windows
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Bus VIP, Sawadee Tour (สวัสดีทั่วไทย), Nov 3, 2019
E S
All excellent) departed on time, everyone in the cabin had a bottle of water, a cake and a plaid, the seats folded out. Rode two adults with a child of 8 years old. All clear and accessible. At 23:30, a stop with a small perekus (classic Thai rice soup without salt and spices, it adds all that is on the table and you can eat, careful, can be very spicy + a glass of water), even arrived 30 minutes earlier in Pattaya
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Bus VIP, Sawadee Tour (สวัสดีทั่วไทย), Sep 26, 2019
R A
The service was very good and the vip seats comfortable. However the bus was also picking up fish in cartons along the way and the fish water leaked all over our luggage and everyone else's luggage and this made everuones luggage smell very strongly of fish. The meant our bedding was covered in bad smell.
Bus VIP 24, Sawadee Tour (สวัสดีทั่วไทย), Sep 24, 2019
M T
Good efficient service, bus was reasonably comfortable. Extremely cold at times with the air Conditioning, bring warm clothes on the bus, some snacks and extra water
Bus VIP, Sawadee Tour (สวัสดีทั่วไทย), Sep 17, 2019
A Y
The seat no 3 didn’t lied down. When we arrived to Phuket terminal 2. The staff of the bus were not helpful to get down the baggies.
Bus VIP, Sawadee Tour (สวัสดีทั่วไทย), Aug 11, 2019
N R
We were in 1st floor of the bus and the smell of the toilet was very bad. Very dizzy to smell it. We were so disturbed.
Bus VIP 24, Sawadee Tour (สวัสดีทั่วไทย), Jul 21, 2019
B B
The seats were not comfortable and incliner was not working. The AC was not working properly and most of the time very pungent smell was coming from the air duct when cooling was not there.
Bus VIP 24, Sawadee Tour (สวัสดีทั่วไทย), Jun 10, 2019
O B
I liked it all, but it was a long drive.
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Bus VIP, Sawadee Tour (สวัสดีทั่วไทย), May 4, 2019
M A
It wasn't comfortable not clean aunts everywhere and washroom not clean enough.
Bus VIP 24, Sawadee Tour (สวัสดีทั่วไทย), Apr 28, 2019
M A
Quite cool on the road, they give water, plaid, muffin, almost always turned off the light to sleep, there are no sockets, wifi is also absent, there is a toilet. the stop is only one between 11-12, the ticket is fed, but very meager. Other than that, everything's fine. Except for screaming and vomiting children 15 hours, but this is not the problem of the transportation company.
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Bus VIP, Sawadee Tour (สวัสดีทั่วไทย), Apr 9, 2019
T L
Basically everything is fine. The air conditioner can be directed so as not to interfere. But the push, of course, is interesting... I also advise to take VIP 24 first row. V5 and v6 are tough.
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Bus VIP 24, Sawadee Tour (สวัสดีทั่วไทย), Mar 24, 2019
A I
Constant smell of toilet and cigarette smoke from the driver's cabin. The ride was VIP.
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Bus VIP 24, Sawadee Tour (สวัสดีทั่วไทย), Mar 16, 2019
E F
Seats VIP5.6. Wide, but shabby not fixed seats. Next to the toilet and the corresponding smell in the vip salon.
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Bus VIP 24, Sawadee Tour (สวัสดีทั่วไทย), Mar 2, 2019
K K
It's cold, and only 2 stops on a 16 hour trip
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Bus VIP, Sawadee Tour (สวัสดีทั่วไทย), Feb 28, 2019
J A
Safe and reliable
Bus VIP, Sawadee Tour (สวัสดีทั่วไทย), Feb 21, 2019
V S
Everything's great, we got there without a hitch. Thank you.
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Bus VIP 24, Sawadee Tour (สวัสดีทั่วไทย), Feb 16, 2019
R P
The bus itself was comfortable enough, the aircon above my seat developed a leak and was dripping water in the latter stages of the journey, the reading lights did not work and they switched of the main cabin lights so I was unable to read. A charging port for mobile devices would be a big advantage.
Bus VIP, Sawadee Tour (สวัสดีทั่วไทย), Feb 12, 2019
R C
The driver collected the tickets for the night meal only one place was open to eat but not interesting so hardly anyone ate at this restaurant the seats lack a little space and air conditioning works all night even with the blanket it's cold If you have another alternative for about the same budget! René canada
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Bus VIP, Sawadee Tour (สวัสดีทั่วไทย), Feb 8, 2019
S H
Nice leg room space but driver and staff were very rude and wouldn't even answer any of our questions.. Fell asleep and my leg fell out on the Isle of the bus and insaid of asking me to move it as I was asleep he just kicked me into my leg... And our stop was to all tai food as alot of people on the bus couldn't find much to eat as then we had to wait 9 more hours to get to our hotel we where staying at for something to eat.. Wasn't very helpful
Bus VIP, Sawadee Tour (สวัสดีทั่วไทย), Jan 22, 2019
J G
The bus was good the toilet a little small but it's ok !!!! Arrive on time in pattaya!!!
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Bus VIP, Sawadee Tour (สวัสดีทั่วไทย), Jan 15, 2019
R E
Bus was impeccably clean. Left right on time and arrived 5min ahead of schedule. There are toilets on board, so there was only one break for dinner between 11:30 and midnight. Dinner was included in the ticket price, and was a buffet. The only negative point is for how late dinner was. The rest was spot on.
Bus VIP, Sawadee Tour (สวัสดีทั่วไทย), Jan 10, 2019
D S
We took a VIP. If the first row reclines, then the second row in the lap ( Constant smell from the toilet ( it is next to the VIP). Per person a bottle of water, two buns and a thin plaid (but big enough). We brought it on time.
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Bus VIP 24, Sawadee Tour (สวัสดีทั่วไทย), Jan 8, 2019
A S
The bus left on time, even arriving a little earlier than planned. There were plaids, a bottle of water and a muffin on the seats. We often stopped on the way, but we weren't allowed to go out for a smoke or to stretch our legs. There was only one stop at 11 p.m. There we were fed in the building (we had to show our tickets), given rice chowder with a choice of vegetables and ice water. It wasn't bad and nice. You could also buy some fruit, chips, and cookies for the road at the exit.
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Bus VIP, Sawadee Tour (สวัสดีทั่วไทย), Jan 3, 2019
K P
Everything is super. Only it's very cold on the bus.
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Bus VIP, Sawadee Tour (สวัสดีทั่วไทย), Jan 3, 2019
Z P
It was bad. No charging. No lighting. No flush of the toilet. No food. In 14 hours, one stop for 20 minutes. Bought a VIP but felt like a barn. All the way terrible smell of urine from the toilet and the smell of cigarettes from the drivers cabin. Can not open the window. No room for your feet. Flies and ants.
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Bus VIP 24, Sawadee Tour (สวัสดีทั่วไทย), Nov 23, 2018
T M
The bus takes a long time to travel. Stops often.
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Bus VIP, Sawadee Tour (สวัสดีทั่วไทย), Nov 21, 2018
M S
Except for the toilet in the bus, which was not very hygienic, the trip was very punctual and had an exceptionally good price / performance ratio. There was even a free meal in between around 11 pm at the stopover. It is recommended to book the VIP seats.
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Bus VIP 24, Sawadee Tour (สวัสดีทั่วไทย), Nov 6, 2018
A G
Great service and comfy bus, you get water and a small cake. Only complaint would be the bright white LEDs that turn on at every stop along the way when it’s been dark on the bus for ages and when the bus stops for 15 at the services around 1130pm there’s no need to wake everyone on the bus with these lights. My partner and I were fast asleep until then and couldn’t sleep after the services because of being woken up.
Bus VIP, Sawadee Tour (สวัสดีทั่วไทย), Oct 25, 2018
3.9
181 customer reviews
5
33%
4
34%
3
25%
2
8%
1
0%
91.7% of 181 travelers were presumably happy with Sawadee Tour as they left good or no review