MP
Martyn P2 hours late arrival. No excuse. Road conditions were fine, customs and passport control no busier than expected. So, advertised journey time was a blatant lie to sell tickets. Not good enough. Never again.
Istanbul Central Bus Station to Sofia Serdica Bus Station, Bus Standard 2X1, Luks Yonca Turizm, Sep 22, 2025
A
Anonymous Quick and efficient bus trip. Staff were very nice and we were provided with a snack and water. The bus left on time and we got to Sofia very early, like almost 3hrs early!! Getting to Sofia at 3:45am when it was meant to be 6am.
Istanbul Central Bus Station to Sofia Serdica Bus Station, Bus Standard AC, Domino Line (Domino Line), Oct 31, 2023
M
Martin Don't use this company. 11 hours trip, okay, we waited 1 hour on the Turkish-Bulgarian border. In the bus it was too hot. Driver also decided to stop 2 times to smoke but this was not enough for him. Alongside the Turkish oriental music we were made to listen through the whole trip, we were also surprised from the cigarette smoke. Yes, the second driver lit his cigarette two times. He couldn't wait for the next stop. Do you recognise yourself, driver? If, not still, it was the one missing 4 front teeth. Not to mention, none of the 3 Arda Tur drivers/employees knew any other language than Turkish.
Istanbul Central Bus Station to Sofia Serdica Bus Station, Bus Standard AC, Arda Tur (Arda Tur), Mar 19, 2023
JS
Jonathan SEfficient journey. Driver needs to publicise WIFI password and keep passengers updated in English in regards to timings off toilet breaks. Comfortable seats but not tall enough for tall people. Hurt my neck sleeping. Overall quite satisfied. However the timing is bad. Would prefer to set off later and not arrive at such an awkward hour when nothing is open.
Istanbul Central Bus Station to Sofia Serdica Bus Station, Bus Standard 2X2, Alpar Turizm, Aug 13, 2022
ML
Mei LThe staff at the Ticket Counter attended to my questions well. I asked for place to keep my luggage, place to sleep. Lobby upstairs was provided, water to drink, massage chair, WCs. Bus was on time. Two bus drivers provided, 2 seats by rows. Beverage to choose from, small water and biscuit provided. Every 3 hours was Toilet breaks and overnight bus was better. Less queue at both sides of Immigrations. We arrived at 4.30am due to less traffic and low season mid May 2022, just after pandemic.
Istanbul Central Bus Station to Sofia Serdica Bus Station, Bus Standard 2X2, Alpar Turizm, May 24, 2022