RH
Raquel HVery disappointing experience. We spent nearly two hours driving around Singapore picking up passengers, and then we were told to take our luggage and switch buses twice, including once after the border. Because of this, we arrived in Kuala Lumpur three hours late.
We were also dropped off at a different terminal, 30 minutes farther than the original location, without any prior notice, and had to pay for a taxi ourselves. The driver was rude, unhelpful, and didn’t communicate anything throughout the trip.
I do not recommend this company.
Golden Mile Tower to TBS Kuala Lumpur, Bus VIP, Billion Stars Express, Nov 23, 2025
AA
Amal ADelayed, dirty and in poor condition after going through customs; I do not recommend it.
Golden Mile Tower to TBS Kuala Lumpur, Bus VIP, Cityline Nice To U Express, Nov 23, 2025
EG
Erik GHad to change the bus twice, which made us 2 hours late and the trip did go to another station 12km away.
Golden Mile Tower to TBS Kuala Lumpur, Bus VIP, Cityline Nice To U Express, Nov 22, 2025
MA
Martuz ABus was 1hour delay but we informed by mail 1 hour before departue time. I have paid premium service for telephone information.
Golden Mile Tower to TBS Kuala Lumpur, Bus VIP, Cityline Nice To U Express, Nov 19, 2025
MS
Md SBest At All
Golden Mile Tower to TBS Kuala Lumpur, Bus Express 27, StarMart, Nov 19, 2025
MS
Matthew SJourney was comfortable don't get me wrong but driver smoking inside bus and being told we have to get off bus 10km away from destination with no explanation despite confirmation booking to sentral station was not brill. Informed later that there was a change in the 1st November where destination was no longer being used , I booked tickets after the 1st so surely we should have been informed
Golden Mile Tower to TBS Kuala Lumpur, Bus VIP, Qistna Express, Nov 10, 2025
C
Clara It took 8h when they said it would take 5h
Golden Mile Tower to TBS Kuala Lumpur, Bus VIP, Qistna Express, Nov 8, 2025
SS
Selma SMotor of bus stopped working and got stuck on the side of the road for an hour!
Golden Mile Tower to TBS Kuala Lumpur, Bus VIP, Cityline Nice To U Express, Nov 8, 2025
SS
Sridharan SI missed the morning bus to KL. When I explained they immediately changed the ticket to the next available bus. Very nice driver & he was so helpful
Golden Mile Tower to TBS Kuala Lumpur, Bus VIP, Cityline Nice To U Express, Nov 8, 2025
AH
Amanda HBus changed drop off location for all passengers and never told a single passenger that’s what they were going to do until we changed bus at Singapore immigration. Had to get a cab from where I was. No discount or refund offered.
Arrival time once again hours later than stated on ticket purchase.
Instructions to pick up point very poor.
Golden Mile Tower to TBS Kuala Lumpur, Bus VIP, Qistna Express, Nov 4, 2025