JD
Jerry DEasy to find pick up spot and in city centre
But the should be usb on the bus
Don't write that the journey takes 5hours when it takes 8 hours 😠 don't blame circumstances that you can't control, there were no traffic jam or others delays until the last hour, should have taken the flight instead ✈️
Golden Mile Tower to TBS Kuala Lumpur, Bus VIP, Qistna Express, Apr 20, 2026
TK
Timo KBus had more than 2 hours delay
Golden Mile Tower to TBS Kuala Lumpur, Bus SVIP, Golden Coach, Apr 19, 2026
NS
Nino SChanged the pickup in Singapore and we had to get an extra Grab from our Hostel to the new place for 10US Dollars Then the bus was 3h late. Journey should have been 5h and in the end it was 8h long. In Kuala Lumpur they didn't drive us to the correct location. 7Km before the city they said there was too much traffic und then they threw us out of the bus. We had to grad another Grab that cost us another 10US Dollars. Don't book this!!!!!!
Golden Mile Tower to TBS Kuala Lumpur, Bus VIP Double Decker, Billion Stars Express, Apr 19, 2026
LD
Lucia DThe 5 hour bus took 9 hours, and didnt leave us on the proper destination location, is was almost 1h away from the city centre
Golden Mile Tower to TBS Kuala Lumpur, Bus VIP Double Decker, Billion Stars Express, Apr 19, 2026
LF
Lloyd FGood driver
Waited for everyone each time
Smooth driving
Golden Mile Tower to TBS Kuala Lumpur, Bus Express 27, StarMart Express, Apr 17, 2026
TI
Tara IThe driver arrived on time but we arrived to Kuala Lumpur 2 hours after we were supposed to get there.
Golden Mile Tower to TBS Kuala Lumpur, Bus VIP Double Decker, Billion Stars Express, Apr 13, 2026
IO
Isaac OI just wish the driver had insisted everyone unload their luggage for customers more clearly: a few others and myself were confused when he stated that we need to take our things meaning take our luggage that had been stowed as well as carryons. Otherwise very comfortable ride with nice seats and good AC. Ride was a bit late but not out of ordinary.
Golden Mile Tower to TBS Kuala Lumpur, Bus Express 27, StarMart Express, Apr 11, 2026
MF
Max FThe travelling time was supposed to be 5 Hours and 8 minutes. We took 10 hours to arrive which is double the amount. If you look on google maps and check the route, you can see it is impossible to go to Kuala Lumpur in 5 hours 8 minutes...Of course we didnt check beforegand because you stated a time amd we trust you. My partner gets travel sick when in buses longer then 6-7 hours. This is why we where so happy about the bus. In the end we arrived at 19.00 instead of 14.00 and my girlfriend felt completely sick and had to throw up. And no - this is not due to traffic or any stops...I checked google maps times and It is physically impossible to arrive within your estimated arrival time from Singapore to KL...I am asking for a partial refund as double the amount of travelling time without any heavy traffic jams is really not okay. You need to change the travel time on the bus from SG to KL...
Golden Mile Tower to TBS Kuala Lumpur, Bus VIP, Qistna Express, Mar 29, 2026
DP
David PThe bus never showed at location few by clllpkilllkkk a a l
Golden Mile Tower to TBS Kuala Lumpur, Bus VIP Double Decker, Billion Stars Express, Mar 28, 2026
BB
Baden BThe driver did not know how to drive the bus, grinding all the gears, going too fast over rough road causing an uncomfortable journey. The bus broke down and we had to be transferred to a second bus! The driver stopped at random places with no explanation at all. We arrive in KL 10.5 hours after departure!
Golden Mile Tower to TBS Kuala Lumpur, Bus VIP, Qistna Express, Mar 27, 2026