Excellent smooth trip. Spent maybe a little extra time at the border crossing than expected but it was all very enjoyable. Recommended. The bus start was very friendly and helpful. If you want to change money for USD or KHR or buy Cambodian SIM card, then I suggest you wait until the first stop after crossing the Cambodian border. This is around the area of Ba Phnum just east of the Mekong. The bus stops at a large gas station/shopping rest area for 10-15 minutes and it's possible to do all those things at this shop for a very good price and even buy some cheap snacks or souvenirs that are not marked up at ridiculous tourist-trap prices. You can conveniently get a sim or exchange money at the Saigon IBIS office too, but the rate is cheaper at the Cambodia pit stop. What a pleasant surprise. Thank you very much for the safe and comfortable trip. If you don't have a visa, then just pay the extra $5 to get the expedited visa on arrival. Everything is smooth and easy
I had a no frills transportation from Ho Chi Minh to Phnom Penh through this Bus operator. They even helped me to get visa on arrival which requires some extra documentations for Indian passport holders. I recommend Indian passport holders to obtain Combodia e-visa online, at least a week before the travel to avoid such issues. Bus ride was comfortable, sleeper seats were good enough even though a little less spacious than that of another bus we took within Vietnam. Also this route is 3 times costlier than the same distance travelled within Vietnam. But that's the same for all bus companies running in this route. Bus arrived a few hours later than expected time even though it's still ok for the distance covered. I think it's better if the expected time can be updated to reflect the common time of arrival. - Review by Neo Sree. Checkout NeoSree Stories online for detailed travel stories.
The bus trip was comfortable with good service from the staff.
The Wifi was a little unreliable but ok.
Although the bus did not keep to schedule, this was due to time at the border crossings and late arrivals of some passengers.
Also, some passengers not having the required documentation.
A suggestion is, that while traveling to Cambodia, maybe the operator can check that all foreign passengers have the correct documentation, prior to boarding the bus.
Otherwise, it was what was expected for this trip. :)
The bus was comfortable. But they charged us $10 extra for the Cambodian visa fee. Whilst at the office the lady said it was $40 I told her no $30. Her attitude became bad. I had already paid for the bus but the way she was acting, it was like she wouldn't let me on if I didn't pay the $40. Also didn't like the fact that they took everyones passport at the start of the journey. What if they have been misplaced? After receiving back my passport with the Cambodian visa inside, it showed 30usd. They are a rip off company. In total there were at least 15 or so of us. They made over 150usd.
รถบัส เอ็กซ์เพรส, Long Phuong Cambodia, 8 ต.ค. 2022
Good service on the border. Bus started on time and even picked us up at the hotel. Crossing the border is not easy but the bus staff did it all for us. Very good and safe drivers. We felt really good helped by the service. In the bus you have a lot of leg space which is very nice for long europeans. Tip: dont overstay Your visa or you will be left behind at the border as we expierenced with another passender.
The bus ran to time and the staff's explanation of each step of the border process was clear, meaning there were no issues, even when other travellers did not have the correct visas. The staff fixed this and after only a short delay everyone was back on the bus.
Great service, absolutely no hassle going across the board from Vietnam to Cambodia.
Already booked the operator for another trip in a few days because we were so happy with the service
Honestly couldnt fault this trip at all! Staff was so good at keeping us informed about what was happening, when we stop etc. will definitely use giant ibis again whenever i get the chance :)
