The minibus was fine, the customer support from 12go was awful. I waited more than 12 hours for an answer from Whatsapp support line.
รถบัส เอ็กซ์เพรส, Persada Taiping, 27 ก.ค. 2023
H T
Hayley T
Got dropped to the wrong place and the driver charged us extra to take us where we needed to go which was the stated drop off point.
The driver was driving like we had extra lives to spare, we were meant to arrive at 7/7:30 but arrived at 4:40 which was obviously of no use to us.
รถบัส เอ็กซ์เพรส, Persada Taiping, 10 มิ.ย. 2023
N I
Nadine I
The start point was not a company called Persada but some other travel agency that wasn’t referenced on the receipt and the driver of the other minibus that I was arriving with from Pakbara had to call the number given on the receipt to find out where to drop me.
Instead of 15.00 we left at 16.30, then we drove for 15’ and then returned to HatYai because they had forgotten 2 passengers. So we only left at 17.15. Arrival in Penang was at 23.15 is read of 19.30…
รถบัส เอ็กซ์เพรส, Persada Taiping, 19 ธ.ค. 2022
M H
Matthias H
Best staff, very friendly and careing driver. The Minibus was in good condition but this kind minibus ist not very comfortable. Fixed seats an Not mich space.
รถบัส เอ็กซ์เพรส, Persada Taiping, 5 ธ.ค. 2022
J D
Jayne D
The minivan was nice and clean. The driver was very friendly and helpful. The whole trip was great the best one we had whilst in Thailand.
The only issue was finding where the pick up was. Once I messaged them they sent photos which was great. Would definitely recommend.
รถบัส เอ็กซ์เพรส, Persada Taiping, 23 ก.ย. 2022
J N
Jorne N
The pick up addresss could not be found through Google maps. It was through phone communication that I eventually found the right place.