We were asked to board the van about 25 minutes prior to departure, with very little air con. The van left on time, but made a lot of stops along the way, picking up parcels, etc. To say the van is air conditioned is a big stretch. It was very hot. And the company packs the van beyond capacity, so getting in or out required climbing over parcels, luggage, etc. Then, the driver stopped for a gas/smoke break, and left the van off, in the sun, with the door open.
Careful booking through 12Go Asia if you think you might have a change of plans. We had to cancel two trips and were to get a 50% refund. One was refunded to our credit card, but the other only as a 12go Asia credit (which we were unable to use). Communication with the company is laborious.
Arrived on time, lady at the counter was helpful and kind.
We stopped once for a bathroom break.
We arrived 1 hour later then scheduled but the ride was great.
The driver put us 20 min before departure in the van and disappeared without explanation. He did depart on time.
At the booking we were advised to book an extra seat because we were travelling with big backpacks, so we did. (1 extra seat, 2 backpacks) However, during the trip multiple people also stepped in sp that every seating place was occupied, including the one we bought extra.
On one of the stops for letting people enter the car, the driver took a pause to smoke a cigarette.
The driver answered many phonecalls during driving (by hand) and was several times looking on a piece of papers with numbers (money he would earn??), and adding them up by phone calculator.
We did arrive on time.
The minibus ran ahead of schedule and wasn't too overcrowded, which was great, but the seatbelts weren't working and the air conditioning wasn't particularly good.
The driver stop like 15times. One person had to stand up on the trip, they put in packages in the car and delivered?
The van was on time but all the stops was awful, so many people jump on/off.
Easy to find the kiosk paid for an extra seat for luggage mini bus a bit cramped if you are over 6ft. Disappointed have to pay fee to pay by visa / Mastercard and can't pay in local currency ?? Charged in euros whwn bought in thailand ??Overall mini bus fine did one comfort stop bit late arriving but traffic was bad driver was great dropped us at a stop en route as closer to our hotel
I think the booking process of these mini bus trips has to improve as there is no mention of having to book an extra seat for your luggage until you have purchased your tickets.
Also the van was awful, the seat I had paid for was so ripped on both seams it meant I had less than a full seat to sit on for a 4 hour bus journey.
Less than impressed to say the least.
Thank you to the driver for stopping 1 hour into the trip - I have type 2 diabetes and unfortunately needed a P a lot sooner than expected. Driver also made a petrol / toilet break about one hour from destination but still arrived in under the quoted 4 hours! Cheer
Trip took place as booked.
Size of minivan is limited for each traveller, but we knew it in advance.
Booking system to improve, as we discovered need to book also for luggage when we were at the end of booking process, so we had to redo everything
Trip was OK, however, a number of people had to be dropped off and picked up on the way. We arrived in Hua Hin on the scheduled time, that was really good.
A visit to a toilet somewhere half way the trip would have been nice ;-)
Er arriverat early to busstation and was permitteras on an earlier trip. Driver was friendly. One stop for toilet visit. We arrived on time.
No space for luggage. You have to pay for an extra seat. ( tjata not god
There were a number of stops to pick up people along the way, which we didn't know about.
Overall trip was good.
Driver was polite. One stop for toilet break. Arrived on time.
* If you're big size, the space might not be enough for you.