Everything was good...nice car...prompt service. The driver did get lost in Bangkok, and we drove around for awhile, but eventually we got where we were going. If not for the extra time, I would have rated 5 star.
I was scammed! I called the hotline number on my ticket to see if the van could pick me up in cha-am on the way to Bangkok from Hua Hin. The women said yes and scheduled a time for me and my friend to be ready and waiting for the van. But no van shows up. It was the woman from the hotline in her own car. She takes us to a hua hin stop and tells us we owe 500bhat for the ride! Then she and the operator at the stop tried taking our paper tickets to make it look like we had just purchases tickets when we already had. SCAM! Do not right with them or take any hotel pickups they offer you :(
2nd class sleeper was fine. The compartment is cool and relatively comfortable. I couldn’t get an accurate read on when we would arrive based on the Thai train timetable and what was listed on my ticket. I couldn’t tell if 12go had the wrong arrival time and/or we were late. But I got where I needed to go.