We got the bus we paid for. The toilets were clean. Each bed had a private light that you controlled. The staff were friendly. And there was a charging port.
Uncomfortable ride. 2130 until 0500, we only stopped for a toilet break once, at 0230. I tried finding a toilet at the back of the bus in the dark, as I walked down the corridor some Vietnamese bloke who was laying on the floor between berths (despite there being an empty bed next to him) started kicking me and pointing at me to go away, so I couldn't get past him to see if there was a toilet (I'm assuming not). After that the driver / assistant were speaking loudly while passengers were trying to sleep. Also the bus that turned up was a Queen Cafe, not even a TBus.
Booked the VIP 32 Cabin bus from Phong Nha to Ninh Binh. The bus that arrived had 22 cabins and was overbooked, meaning we had to share single cabins. Absolutely unacceptable for a VIP bus. The staff on the bus ignored us. Even though we paid for 2 seats and got put in 1 seat, customer service refused to offer any help or refund. Do not book with this company
Bus stopped for 20 minutes at an over-priced and average rest stop when we were 10 minutes from the Tam Coc drop-off point where there were toilets and food...
ฟ็องญา ไป นิญบิ่ญ, รถบัส ห้องโดยสารเดี่ยวชั้นบน, G8 Sapa Open Tour (G8 Sapa Open Tour), 22 ก.ย. 2026
AM
Alexander M
Our bus driver was so kind and funny, driving the bus very save and carefully. The busses of G8 look always well maintained. Best Operator in Vietnam !!!
ฟ็องญา ไป นิญบิ่ญ, รถบัส VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), 31 ส.ค. 2026
SL
Steven L
The bus was 3,5 hours late at departure, it was supposed to drop us off at Tam Coc but they drop us of at Ninh Binh, we where a few travellers not understanding and we all had to order a grab for the remaining small part.
We contacted support with no answer back.
ฟ็องญา ไป นิญบิ่ญ, รถบัส ห้องโดยสารเดี่ยวชั้นล่าง, HK Buslines, 31 ส.ค. 2026
FL
Fredy L
Driver and service very good!
ฟ็องญา ไป นิญบิ่ญ, รถบัส VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), 28 ส.ค. 2026
M
Matthias
Nice dricd, nice driver, nice bus.
ฟ็องญา ไป นิญบิ่ญ, รถบัส VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), 27 ส.ค. 2026
SP
Sara P
Driver was super friendly, very good driver too. Clean bus and overall very happy with this trip. Driver stopped for me to go the toilet :-) many thanks for that!!
ฟ็องญา ไป นิญบิ่ญ, รถบัส VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), 19 ส.ค. 2026
DY
David Y
The bus is clean, comfortable and has lots of amenities! WC on board, lights on demand, and a massage chair/bed. The staff are really nice and helpful, and communication is smooth and straightforward. Bonus points for the free shuttle! Can't recommend enough!
ฟ็องญา ไป นิญบิ่ญ, รถบัส ห้องโดยสารเดี่ยวชั้นบน, HK Buslines, 19 ส.ค. 2026
Camel Transport, Cua Ong Limousine, Duc Duong, Duy Khanh Transport, G8 Sapa Open Tour, Grouptour, Ha Long Bus Travel, HK Buslines, Kim Chi 265, King Express Bus, NewLivitrans Express, Ninh Binh Interbus, Queen Cafe Bus, T Travel, Tan Quang Dung Buslines, Thanh Trung Travel, Thuan Hung Travel, TNT Travel Bus, VietNam Travel Bus
