I bought my ticket for 12:30 pm, then somebody contacted me to ask to arrive to the station at 12:50 saying that the reason for that was because the bus needed to pick other passenger at other point, which was not true. Even though I arrived at 12:20 at they gave me the ticket for 1:30 pm, they just decided to change my ticket for no reason, this was terrible!
Due to issues with taxis, I was late arriving to the bus station and missed my bus. Full moon bus arranged for me to be booked onto the next available bus and helped sort the issues with the taxis. I can’t recommend them enough!
หล่าวกาย ไป ฮานอย, รถบัส วีไอพีนอน 41, Full Moon Travel Asia (Full Moon Travel Asia), 17 ธ.ค. 2022
KB
Kean B
The bus ride was pleasantly smooth and comfortable. I had a very good sleep throughout the journey and the bus was also very punctual despite the traffic jam. I would also like to thank you for rendering such a professional service and taking care of us to make sure we get on the bus on time. Futa hà Sơn bus is definitively my choice of sleeper bus in Vietnam. Thank you.
หล่าวกาย ไป ฮานอย, รถบัส Sleeper 43, VietNam Travel Bus (Việt Nam Travel Bus), 15 ก.ย. 2026
BD
Boris D
I forgot shoes in the bus, contacted the company next day and they're just ignoring me :c
Way better than I expected. I arrived an hour early and there was a nice waiting room including a free drinks & food like fruits, sweets and ricenoodles. For someone my length (1.66 m) the seats/beds were quite comfortabel. They left -and arrived- exactly on time and made enough toiletstops.
หล่าวกาย ไป ฮานอย, รถบัส Limousine 34, Futa Ha Son (Futa Hà Sơn), 25 มี.ค. 2026
DP
Daniel P
One hour earlier then expected at My Dinh. Smooth over night drive in a small seat-bed (3 beds left - middle - right in a row)
หล่าวกาย ไป ฮานอย, รถบัส Limousine 34 Cabin, Futa Ha Son (Futa Hà Sơn), 8 มี.ค. 2026
LG
Liane G
After waiting over 20 min in the rain the car finally arrived. Unfortunately the driver was really stressed and unfriendly - even rude and disrespectful. At least he dropped us up at our hotel.
หล่าวกาย ไป ฮานอย, รถบัส VIP Limousine Front and Back, Tbus, 21 ต.ค. 2025
NY
Norihito Y
someone occupied our seat.
Driver hepled us, so he is very very good driver.
Bus was a bit old.
หล่าวกาย ไป ฮานอย, รถบัส วีไอพี 22, Inter Bus Lines (Công Ty Cổ Phần Inter Bus Lines), 21 ต.ค. 2025
LM
Lisa M
We booked a limousine and it was a sleeper bus. Which was very uncomfortable during the day because you couldn’t sit up.
All the staff was very rude, from the check-in counter to every stop. Especially the driver was very impolite and yelled at us „no food!“ even before boarding or saying anything else. I just asked if we’ll stop anywhere during a 6h journey to eat and use the restroom but he just kept yelling. The lady at the front desk didn’t even answer when I asked her things. We ended up leaving the food in the front and then taking it during a break.
During the break they just closed the door and left us inside while they cleaned the front window. We had to the bang against the door multiple times because we really had to use the bathroom after a few hours of driving.
หล่าวกาย ไป ฮานอย, รถบัส Limousine 24, Futa Ha Son (Futa Hà Sơn), 9 ส.ค. 2025