I was told to meet a person at the station with the tickets and they were 1 hour and 15 minutes late. The station is not safe and was put in danger waiting around
アスワンからルクソールへ, 列車 First Class Spanish Express, Egyptian Railways, 2023/09/25
GG
Gemma G
Our driver was great, he arrived early and contacted us on WhatsApp. He got us there safely and even stopped for coffee. We was very kind and we had a good chat over Google translate. We would recommend Mohammed!
アスワンからルクソールへ, バン ミニバン, YallaGo, 2026/11/01
YB
Yuntao B
I cannot accept this kind of response. I paid to book transportation services on your platform, and you confirmed the booking—so why must I contact the supplier myself? Where is your service? The train information you provided was inaccurate, yet now you expect me to bear the responsibility and losses? When I asked you to obtain evidence from your supplier regarding actual payments made, why did you fail to respond? I have never encountered such a situation on any other booking platform. Your replies make it impossible for me to believe you are acting responsibly. I am deeply disappointed with how this matter has been handled. The booking fees charged by your platform far exceed the actual ticket prices. Not only have I received no service, but I don't even know whether you actually paid for the tickets. You talk about terms and conditions, but what I need is a fair and reasonable resolution for customers!
アスワンからルクソールへ, 列車 Second Class Premium, Talgo Train, 2026/11/01
CM
Christine M
Reviews were bad for bookaway, so thought I'd use 12Go instead. I booked them and it turned they are also partnered with a bookaway too. You need a PAPER TRAIN TICKET IN Egypt for the train. You have to call 12Go with your hotel name and room no. I didn't have one at the time as I was winging my holiday. I then felt pressured to book one quickly so that I could get my tkt ASAP. I arrived on a Sunday night and contacted them and was told if get them on monday . Then said Tues at 9pm. I did not get my tkt til around 11pm Tues night. I was leaving at 10am Weds! I had a lot of worry as I couldn't afford to buy another tkt. Their staff reassured me each time that I txt or phoned them that I would definitely get them in time and we're very apologetic, but it was quite worrying none the less. They also said they'd changed delivery companies recently.
アスワンからルクソールへ, 列車 Third Class French Economy, Egyptian Railways, 2026/10/24
CA
Caroline A
The place wasn't so easy to find using Google maps.
The driver was cool and was willing to accommodate me with my need.
The comfort of the seat wasn't the worst, yet wasn't the best either. Hard to sleep, not very made for sleeping.
Overall, better than the train. Much better.
アスワンからルクソールへ, バス 標準エアコン, El Eman Jet, 2026/09/29
L
Leonardo
The train
アスワンからルクソールへ, 列車 Talgo Second Class, Egyptian Railways, 2026/05/08
MK
Masanori K
I am Japanese, and I didn’t know much about this travel company, so I was a little worried at first. However, after actually using their service, I felt reassured and was very comfortable throughout the trip. Thank you to the driver as well.
+ Kind, helpful and easy going staff.
- Bad delays with more than 1 hour with no further information.
- different drop of location than in the documents
- miserable condition of the vehicle
アスワンからルクソールへ, バス 標準エアコン, El Eman Jet, 2026/04/28
LG
Luc G
Second time that we take this company and the buses are not clean at all. People are very kind but the prices from Aswan to louxor were more expensive than with taxi for 2 adults and 4 children
アスワンからルクソールへ, バス 標準エアコン, El Eman Jet, 2026/02/23
HS
Heinrich S
Confirmed pick up and drop of via booking. At the time of the pick up driver mentioned he can’t come to my location due to road conditions. Driver wanted to cancel the trip and I started arranging with options from the hotel. Sent message to customer care and all of a sudden driver could pick us up again. Road conditions were no worse or better coming into Luxor so not sure why the resistance to pick up in Aswan. Also I booked a mini bus van and a car picked us up which was a cheaper option to travel on your booking site.
Air Cairo, Air Cairo, Cairo Bus, Dahabya Boat, Egypt Luxury Private Transfer, Egyptair, Egyptian Railways, El Eman Jet, Go to Egypt, Luxor Boat Sailing, Nile Air, Seven Pyramids Express, Super Jet, Talgo Train