definitely worth the price. the company will send you a confirmation message and confirm that you have arrived at the specific pick-up location via whatsapp.
however, when stopping at the rest area, don’t go too far from where the bus stops. the driver couldn’t speak English and didn’t inform us that the bus was leaving. my friend almost missed the bus yesterday lol 😅
ノイバイ空港からサパ, バス Sleeper 44, Inter Bus Lines (Công Ty Cổ Phần Inter Bus Lines), 2024/01/05
AH
Albert H
Our bus is cancelled, and we got bus different operator sao viet . We wait 3 hours doing nothing.
The only good was the operator is so helpful, if not we will give 1 star.
For sao viet bus, the driver was driving crazy and staff bit rude. Not recommended
ノイバイ空港からサパ, バス VIP22 + VAN, Sapa Discovery Travel, 2025/11/20
TK
Thobe K
The bus left without me even though I had been waiting at the airport for 2 hours! They did however re book me on a later bus. I arrived at my destination 1:30h later than planned.
ノイバイ空港からサパ, バス アッパーシングルキャビン, HK Buslines, 2025/11/13
WS
William S
I was messaged the night before and told my ticket was not right. Instead of starting in Hanoi I was ending in Hanoi. After hours of conversation a new number messaged me and confirmed my booking. Meanwhile, the original number kept messaging telling me my booking was wrong.
The bus was very loud and noisy. The driver whistled and another worker played loud music half the time. The remainder they talked very loud amongst the three workers.
The seat was also broken and would not adjust.
ノイバイ空港からサパ, バス Single Cabin, Sao Viet, 2025/11/09
TC
Thum C
The departure was delay due to other passengers arriving late from airlines.
ノイバイ空港からサパ, バス Lower Single Cabin, HK Buslines, 2025/11/08
SS
Sjaak S
It was a very clean bus. The cabin has USB charging ports, a TV, bottle of water and a blanket. I'm about 176 cm tall and could stretch my legs.
Getting in the upper birth is a bit tricky, especially for older people. You need to go in reverse, but first, using the steps of the cabin opposite the one to get it. That worked best for me.
Thanks to Google maps I always knew where we were.
ノイバイ空港からサパ, バス Single Cabin, Sao Viet, 2025/11/08
CH
Casper H
They emailed me that I had to take a later bus, but did not respond to my email back until I called the office. The bus was delayed and the pickup location did not correspond with the one on the app. However the ride was comfortable and the driver drove very safe, which is uncommon in Vietnam.
The seats are not comfortable for someone that is 190cm, but that's just my problem. Can recommend to take this company.
ノイバイ空港からサパ, バス アッパーシングルキャビン, HK Buslines, 2025/11/07
KP
Kristan P
A number of miscommunications
ノイバイ空港からサパ, バス Lower Single Cabin, HK Buslines, 2025/11/07
RR
Robert R
Excellent. You guys worked with me very professionally and kind. My last minute requests were fulfilled! Thanks
ノイバイ空港からサパ, バス アッパーシングルキャビン, HK Buslines, 2025/11/07