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Palajuanders Travel and Tours

3.8
306 ulasan pelanggan
  • Tentang
  • Rute Populer
  • Stasiun
  • Ulasan
  • Jadwal dan Waktu Keberangkatan

Tentang Palajuanders Travel and Tours

Sementara beberapa pengguna merasa skeptis tentang mobil van, pilihan destinasi yang menarik dan harga yang kompetitif menjadikan mobil van sebagai salah satu sarana transportasi paling populer bagi pengguna lain. Mobil van selalu lebih fleksibel dibandingkan bus besar. Jika ada permintaan perjalanan mendadak ke beberapa tujuan baru, operator mobil van selalu yang pertama menawarkan layanan mereka. Jika Anda mengoperasikan kendaraan dengan kapasitas 10-15 penumpang, menjalankan rute baru memang lebih mudah, benar begitu?

Palajuanders Travel and Tours mengoperasikan layanan mobil van dan menawarkan pemesanan tiket online yang mudah. Lihatlah beberapa opsi ini jika Anda mencari pilihan untuk bepergian dengan mobil van.

Apa Stasiun Utama Palajuanders Travel and Tours?

Mobil van Palajuanders Travel and Tours beroperasi ke dan dari beberapa terminal berikut:

  • Bandara Puerto Princesa
  • El Nido
  • Puerto Princesa Transfer
  • Bandara Puerto Princesa
  • Coron Pier
  • Bandara Coron
  • Puerto Princesa
  • Pelabuhan Barton
  • Transit Hotel El Nido
  • Transit Puerto Princesa
  • Transit Pelabuhan Barton

Apa Rute Terpopuler Palajuanders Travel and Tours?

Apa Saja Kelas & Harga Mobil Van Palajuanders Travel and Tours?

Pada umumnya, tidak mungkin untuk memilih kelas tiket saat bepergian dengan mobil van. Namun, Anda dapat memastikan dengan operator dan/atau memilih jenis mobil van yang menjangkau rute Anda. Beberapa mobil van hanya memiliki kapasitas 9-10 penumpang, sementara yang lain dapat menampung hingga 15 penumpang. Untuk kapasitas 9-10 berarti tersedia ruang untuk kaki yang lebih luas, kursi yang lebih lebar, dan perjalanan yang lebih nyaman, sedangkan untuk kapasitas 15 – bersiaplah untuk ruang yang terbatas untuk kaki, siku, dan barang bawaan Anda. Bacalah ulasan tentang layanan mobil van Palajuanders Travel and Tours untuk memastikan layanan tersebut memenuhi harapan Anda.

Kelebihan & Kekurangan Perjalanan dengan Mobil Van

Kelebihan Perjalanan dengan Mobil Van

  • Mobil van sering kali menjangkau tujuan yang tidak dapat dilalui oleh bus maupun kereta api. Ini termasuk beberapa kota sekunder dan desa kecil
  • Dalam kebanyakan kasus, mobil van adalah cara tercepat untuk mencapai tujuan jika Anda bepergian ke jarak yang relatif pendek melalui jalur darat hanya karena ukurannya lebih kecil dibandingkan bus dan lebih dapat bermanuver
  • Dengan mobil van, Anda bisa turun di titik yang lebih nyaman dalam perjalanan – tidak harus di terminal, yang sebenarnya dapat menghemat banyak waktu dan uang Anda dalam beberapa kasus.

Kekurangan Perjalanan dengan Mobil Van

  • Beberapa mobil van bisa sangat sempit dengan ruang terbatas untuk bagasi. Sebenarnya, hampir semua mobil van menawarkan ruang bagasi yang terbatas, dan jika Anda membawa lebih dari satu tas, koper, atau ransel, mungkin sebaiknya beli kursi terpisah untuk bagasi – ya, Anda akan membayar dua kali lipat untuk perjalanan ini
  • Ada baiknya memeriksa apakah mobil van Anda beroperasi sesuai jadwal atau berangkat setelah penuh – jika berangkat setelah penuh, Anda mungkin akan menunggu terlalu lama, karena di beberapa rute dibutuhkan waktu cukup lama bagi mobil van untuk terisi penuh.
  • Anda harus tahu bahwa pengemudi mobil van terkenal karena mengebut. Bahkan perusahaan yang paling terkemuka sekalipun terkadang tidak bisa memastikan para pengemudi untuk tidak mengebut. Bahkan jika pengemudi mobil van Anda tidak mengebut, selalu kencangkan sabuk pengaman saat bepergian dengan mobil van
  • Jika Anda mudah mabuk dalam perjalanan dan perjalanan Anda melewati jalan yang berkelok-kelok, kemungkinan mengalami mabuk perjalanan lebih tinggi saat bepergian dengan mobil van dibandingkan dengan bus. Minumlah obat antimabuk setengah jam sebelum perjalanan untuk berjaga-jaga.
Baca lebih lanjut

Rute Populer Palajuanders Travel and Tours

Dari Puerto Princesa ke El Nido
03:00, 07:00, 08:00, 09:00, 13:00, 14:00, 15:00, 17:00, 18:00
Dari Puerto Princesa ke Port Barton
04:00, 09:00, 11:00, 13:00, 15:00
Dari Port Barton ke El Nido
08:00, 13:00
Dari El Nido ke Puerto Princesa
05:00, 08:00, 10:00, 11:00, 13:00, 15:00, 18:00
Dari Puerto Princesa ke Buliluyan
03:00
Dari El Nido ke Port Barton
08:00, 13:00
Dari Port Barton ke Puerto Princesa
06:00, 08:00, 10:00, 13:00, 17:00

Palajuanders Travel and Tours Jadwal dan Agenda

KelasTerminal keberangkatanTerminal kedatanganKeberangkatanKedatanganWaktu Perjalanan
Van bersamaBandara Puerto PrincesaEl Nido18:0023:005h 0m
Van bersamaBandara Puerto PrincesaEl Nido17:0022:005h 0m
Van bersamaBandara Puerto PrincesaEl Nido15:0020:005h 0m
Van bersamaBandara Puerto PrincesaEl Nido14:0019:005h 0m
Van bersamaBandara Puerto PrincesaEl Nido13:0018:005h 0m
Van bersamaBandara Puerto PrincesaEl Nido09:0014:005h 0m
Van bersamaBandara Puerto PrincesaEl Nido08:0013:005h 0m
Van bersamaBandara Puerto PrincesaEl Nido07:0012:005h 0m
Van bersamaBandara Puerto PrincesaEl Nido03:0008:005h 0m
Van bersamaEl NidoBandara Puerto Princesa18:0023:005h 0m
Van bersamaEl NidoBandara Puerto Princesa15:0020:005h 0m
Van bersamaEl NidoBandara Puerto Princesa13:0018:005h 0m
Van bersamaEl NidoBandara Puerto Princesa11:0016:005h 0m
Van bersamaEl NidoBandara Puerto Princesa10:0015:005h 0m
Van bersamaEl NidoBandara Puerto Princesa08:0013:005h 0m
Van bersamaEl NidoBandara Puerto Princesa05:0010:005h 0m
Van bersamaPuerto Princesa TransferEl Nido18:0023:005h 0m
Van bersamaPuerto Princesa TransferEl Nido17:0022:005h 0m
Van bersamaPuerto Princesa TransferEl Nido15:0020:005h 0m
Van bersamaPuerto Princesa TransferEl Nido14:0019:005h 0m
Van bersamaPuerto Princesa TransferEl Nido13:0018:005h 0m
Van bersamaPuerto Princesa TransferEl Nido09:0014:005h 0m
Van bersamaPuerto Princesa TransferEl Nido08:0013:005h 0m
Van bersamaPuerto Princesa TransferEl Nido07:0012:005h 0m
Van bersamaPuerto Princesa TransferEl Nido03:0008:005h 0m
Van bersamaEl NidoPuerto Princesa Transfer18:0023:005h 0m
Van bersamaEl NidoPuerto Princesa Transfer15:0020:005h 0m
Van bersamaEl NidoPuerto Princesa Transfer13:0018:005h 0m
Van bersamaEl NidoPuerto Princesa Transfer11:0016:005h 0m
Van bersamaEl NidoPuerto Princesa Transfer10:0015:005h 0m

Stasiun Palajuanders Travel and Tours

Bandara Puerto PrincesaBandara Puerto PrincesaEl NidoCoron PierBandara CoronPuerto Princesa TransferPuerto PrincesaPelabuhan BartonTransit Hotel El NidoTransit Puerto PrincesaTransit Pelabuhan Barton

Ulasan Perusahaan Palajuanders Travel and Tours

G L
Bad.
Mobil van Van bersama, Palajuanders Travel and Tours, 6 Jun 2026
L M
Long but pleasant trip
Mobil van Van bersama, Palajuanders Travel and Tours, 15 Agu 2025
N B
Pertama, penjemputan direncanakan pukul 15.00-15.30 dan kami menunggu satu jam untuk dijemput, setelah itu kami menjemput orang lain sehingga kami berangkat dari Puerto Princesa pukul 17.00 (terlambat 2 jam). Kami berempat duduk di kursi belakang yang sebenarnya hanya untuk 3 orang ……… (sangat sangat sempit satu sama lain selama LIMA jam dan tanpa ruang kaki sama sekali). Selain itu, di ruang yang sangat terbatas untuk bagasi, tas kami diletakkan dengan sangat sembarangan, setiap kali pengemudi membuka bagasi, hampir semua tas akan jatuh…
Ulasan ini diterjemahkan secara otomatis
Mobil van Van bersama, Palajuanders Travel and Tours, 16 Mei 2025
A Z
Saat berangkat ke hotel, saya kesulitan mencari bus yang tepat. Banyak orang setelah meninggalkan bandara, semua busnya sama. Tidak ada bus dengan logo PalaJuanders. Ada seorang wanita yang membawa tanda bertuliskan nama saya di atasnya, tetapi dia duduk di dinding dan menunggu, tidak memegangnya. Mungkin karena pesawatnya tiba kemudian. Di pintu keluar berdiri seorang pria dan bertanya hotel mana, saya pikir dia ingin mengantar saya dengan tuk tuk dan saya mengabaikannya, dan dia mengumpulkan informasi dan mengumumkan siapa yang datang melalui megafon dan mungkin kemudian transportasi yang tepat datang. Semua orang sangat baik, saya akan senang menggunakan jasa mereka lagi.
Ulasan ini diterjemahkan secara otomatis
Mobil van Van bersama, Palajuanders Travel and Tours, 16 Mar 2025
G H
Perjalanan memakan waktu 7 jam, bukan 5 jam (dijemput pukul 9:00 pagi dan tiba pukul 4 sore) karena sopir menghabiskan dua jam pertama berkeliling Puerto Princesa untuk mengantar/menjemput berbagai orang. Selain itu, mobilnya sangat sempit dan sepertinya kelebihan penumpang.
Ulasan ini diterjemahkan secara otomatis
Mobil van Van bersama, Palajuanders Travel and Tours, 25 Jan 2025
M H
Sopirnya ramah dan perjalanannya sendiri menyenangkan. Namun, van itu penuh sesak, tidak ada ruang untuk tas, jadi tas-tas itu ditumpuk di dalam van dan diikat dengan tali, sementara yang lain hanya mengisi celah di antara kursi. Kami harus memanjat tumpukan tas untuk masuk dan keluar dari van.
Ulasan ini diterjemahkan secara otomatis
Mobil van Van bersama, Palajuanders Travel and Tours, 20 Okt 2024
ح ا
The worst experience ever please keep away from this company
Mobil van Van bersama, Palajuanders Travel and Tours, 23 Okt 2026
S P
The drive from puerto princesa to el nido was so impressing! The driver was so skillful and safe! Thank you very much
Mobil van Van bersama, Palajuanders Travel and Tours, 18 Okt 2026
S J
We waited for 1 hour and 10 minutes, 9am became 10:10am. If only I could refund the fare, I would have done so.
Mobil van Van bersama, Palajuanders Travel and Tours, 12 Sep 2026
J H
Booked 9am pick up operator delayed till 11:30 then got on the bus to drive around for 2 hours before going back to the station and getting transferred to a smaller bus to then drive around for over 1 hour picking up parcels and passengers. I was last allowed on the bus and got the fold up seat for 5 hour drive with a lady having her child on her lap crying and throwing up. Arrival time in el nido was meant to be 2pm and we didn't leave puerto prinsesa till 1:30. I arrived at el nido at 7:30pm to a closed hotel and had to pay for a new late check in hotel. By far the worst operator and customer service I have ever endured -10 out of 10
Mobil van Van bersama, Palajuanders Travel and Tours, 24 Agu 2026
G M
Everything went wrong. They picked us up early (5:15 PM) and took us to their departure point to sign some papers. We were supposed to leave at 6:00 PM, and after some friends paid, they told us we had to wait for another couple arriving at 7:15 PM because their flight had been delayed. Another option was to pay an extra €60 and we could leave right away! In the end, we left 2 hours and 30 minutes late. And the couple who arrived were told we had left (a complete lie) and that we had come back for them, forcing them to pay another €40. And right from the start of the trip, the driver wanted to stop and pick up more people along the way. To top it all off, when we arrived at El Nido, the driver wouldn't take us to our hotel because he said that wasn't El Nido, which was a lie, and that it was only 10 minutes away. We had to pay for a tuk-tuk at 2:00 AM. In summary, we felt scammed arriving at our destination at 2:30 pm instead of 11 pm, and they tried to get money out of us after we had already paid.
Mobil van Van bersama, Palajuanders Travel and Tours, 12 Agu 2026
L J
We booked the van in the evening and got picked up on time at our hotel, just to get brought to their office to get told we would have to wait 1,5h there for another flight. Somehow they managed to arrange to bring us to another van wich was already on the way. We got squeezed in there, 4 people in one row. Luckily some people got dropped of early so we would get a proper seat in the van. Rest of the drive was fine and we arrived savely but very belated.
Mobil van Van bersama, Palajuanders Travel and Tours, 9 Agu 2026
J P
After a shaky start (I think they forgot about us…) the rest of the trip went well. Good safe driver, appreciated the drop off at our accommodation. The provider was also very accommodating when we requested to change the date of departure.
Mobil van Van bersama, Palajuanders Travel and Tours, 12 Jul 2026
P V
On time nice driver.
taksi Private Van 11pax, Palajuanders Travel and Tours, 3 Jul 2026
T K
Well I made it where I needed to go. Left an hour later than the scheduled departure time. Had to fix a tire and fuel up before we hit the road causing the departure delay. Pickup point was not where the pdf ticket said. It was at a gas station outside the airport area.
Mobil van Van bersama, Palajuanders Travel and Tours, 1 Jul 2026
V J
pick up us from the hotel was on time but stays longer in the terminal
Mobil van Van bersama, Palajuanders Travel and Tours, 26 Jun 2026
S Z
The driver drove to fast even during the curves; if you seat at the back it is like to stay on a roller-coaster
Mobil van Van bersama, Palajuanders Travel and Tours, 24 Jun 2026
C J
The experience was the worst I have ever had with a transportation company. I scheduled a ride for 6pm for 2 people. However since my time slot only had a total of 3 people, the driver proceeded to tell all 3 of us that because our van is not full, they are going to try to solicit more travelers at the airport from the 720pm flight and the 8pm flight so that they can fill the van before leaving on the 5 hour drive. This clearly was unacceptable to myself, my friend and the other traveler. All 3 of us had to verbally argue with the driver for 45 minutes on how their actions were scam like behavior be ause we chose a timeslot to receive service at that appointed time. The fact the van was not full is not the customers fault. They also tried to persuade us to pay extra for a private van if we wanted to leave at the appointed time of 6 pm dispite us already paying online for a 6 pm slot. Overall the company operates in an unethical manner and I highly do not recommend booking this service. ALSO i paid more for a luxury van and we rode in a thinnly padded seat, slightly dirty lower budget van instead of the luxury van I paid for.
Mobil van Van bersama, Palajuanders Travel and Tours, 22 Jun 2026
A R
Late pick up. Asked to wait outside hotel at 8.45 am and came to pick up at 9.30. Then took to the office and the journey started post 10 am. We were supposed to reach El Nido by 2pm but ultimately reached at 4pm. The van dropped us 2 km far from town. Not recommended.
Mobil van Van bersama, Palajuanders Travel and Tours, 13 Jun 2026
Z R
We got a message on what’s app telling us that the shuttle would be late, because other passengers flight were delayed. In the end, the shuttle arrived 40mins earlier than planned (6pm without getting late). They told us we had to wait until 7h30pm to take the shuttle, or pay an extra 300P to leave in time. We argued. Finally, we left around 6h30pm because we talked for a while with the travel coordinator. The shuttle was not like advertised at all, very uncomfortable. We arrived around 12h40am, the ride was also way longer than advertised. I would have asked for a refund, but 12Go Asia make you pay instantly, without refund…
Mobil van Van bersama, Palajuanders Travel and Tours, 9 Jun 2026
W T
They advertise the time the van should travel but they have to wait until it is full. Meaning they will let you wait for a long time.
Mobil van Van bersama, Palajuanders Travel and Tours, 4 Jun 2026
K J
Fast and punctual. Not good amount of space for luggage. Little uncomfortable inside because it was full but it was not so bad. Had a lunch break halfway through the journey. Good experience.
Mobil van Van bersama, Palajuanders Travel and Tours, 23 Mei 2026
D M
We departed about 1.5h late, so we had trouble with the check in of our hotel. Other than that it was ok.
Mobil van Van bersama, Palajuanders Travel and Tours, 14 Mei 2026
A D
The driver used 2 more hours than anticipated to drive til El Nido, because he had to stop the vehicle so many times. He was also smoking weed while driving, which caused the ride to be very bumpy and not that comfortable.
Mobil van Van bersama, Palajuanders Travel and Tours, 28 Apr 2026
D O
The van was not bad and it had Aircon. 🙂 The only thing that could need some improvement is the punctuality, as for the pick up time as well as drop off time. Overall we were satisfied that we took the service.
Mobil van Van bersama, Palajuanders Travel and Tours, 25 Apr 2026
L B
The van never showed up, we sitting in the heat at a random petrol station for hours.
Mobil van Van bersama, Palajuanders Travel and Tours, 24 Apr 2026
K E
Pick up point is outside if the airport, u can't take carts out, so if u have heavy bags, that would be an issue. Pick was was late, my departure time was supposed to be at 7am, i was there 6.30am, untill 8.15 am no one showed, i had a whatsapp number to communicate with someone that kept on telling me driver is on the way for more than an hour! As he was "picking" other people up. Eventually, another bus came and didnt have my name on the list, but i managed to get on it. As of the ride, if you're planning on going to Elnido, do your best to try to avoid that drive, very bendy roads, u wont be enjoying the ride at all, even if the ride was private. I recommend planning to arrive through Elnido airport directly.
Mobil van Van bersama, Palajuanders Travel and Tours, 20 Apr 2026
F C
Too many people for that van.
Mobil van Van bersama, Palajuanders Travel and Tours, 13 Apr 2026
L H
They didn’t Pick me up at the pickup Point how via WhatsApp agreed. I then walked to the Terminal and was still 10-15 mins early and asked for my Driver. The people there told me he Left early and didn’t want to turn around because he was already to far away? Experience that I cannot reccomend. I was lucky that my flight was the Next day. They somehow managed to put me into a spare van with other people so I somehow got to PPS with a delay of 1.5h. I payed 990P and the other people just 800P what after this day seems pretty unfair to me.
Mobil van Van bersama, Palajuanders Travel and Tours, 12 Apr 2026
N F
The driver was late to pick us up and turned back to El Nido about a half hour into the trip. They did not communicate why they turned back. In the end, what was supposed to be a 5 hour long van ride took 7 hours. We were lucky that we booked a late flight but I feel for anyone who may have missed theirs due to the mismanagement of this company. The van is reasonably comfortable and air conditioned.
Mobil van Van bersama, Palajuanders Travel and Tours, 9 Apr 2026
A
If what you want is a cheap travel option for getting to Puerto Princesa with this company you should be prepared for uncomfortable seats with little to no leg space making it very hard so sleep, random cargo pickups along the way with ONE unreasonable short break after like 3 hours. Luckily me and my friend were prepared for this so make sure it doesn’t come as a shock. We arrived safely though after being thrown around in our seat because of the horrible road conditions.
Mobil van Van bersama, Palajuanders Travel and Tours, 7 Apr 2026
G C
The pickup was an hour late, in full sun. Even so, the service arrived on time.
Mobil van Van bersama, Palajuanders Travel and Tours, 26 Mar 2026
J L
We have waited 2 hours at the airport
taksi Private Van 11pax, Palajuanders Travel and Tours, 23 Mar 2026
A B
Driving felt very safe, the van was more comfortable than some others we have been in, the aircon worked and we had one stop on the way.
Mobil van Van bersama, Palajuanders Travel and Tours, 22 Mar 2026
C Z
Late pick up and delayed transport for ca.2 h. Driving fast and possibly unsafe .
Mobil van Van bersama, Palajuanders Travel and Tours, 21 Mar 2026
E H
The transfer left an hour late and stopped many times. Little communication from the driver and arrived almost 2 hours later than advertised.
Mobil van Van bersama, Palajuanders Travel and Tours, 11 Mar 2026
M E
Rough drive! But im not sure I can blame the drivers as the roads are genuinely unkept and not maintained so that’s not the drivers fault. There are some areas where the driver could’ve exercised more care when driving, but overall it was decent. However, AC does not reach the back of the van so be aware if you choose to sit at the back!
Mobil van Van bersama, Palajuanders Travel and Tours, 6 Mar 2026
J J
No system by unload the people
Mobil van Van bersama, Palajuanders Travel and Tours, 18 Feb 2026
L G
It is weird because we thought it is a point to point (El Nido to Puerto Princesa) van but the driver will randomly pick up people along the way. Also made random jokes that he thinks funny but really offensive. The driver also drove like a maniac.
Mobil van Van bersama, Palajuanders Travel and Tours, 13 Feb 2026
O J
I think it was an average ride for what you would expect going between El Nido and Puerto Princesa. Uncomfortable seats, shaking most the ride from bad roads and Filipino driving, and random stops to pick up and drop off random locals along the way. It had good air conditioning.
Mobil van Van bersama, Palajuanders Travel and Tours, 27 Jan 2026
J P
The driver was very good and punctual, I recommend him 5 stars.
Mobil van Van bersama, Palajuanders Travel and Tours, 25 Jan 2026
M P
Van was comfortable and we left as soon as everyone had arrived - only thing is the ac Didn’t work very well, so it was quite hot but not overly crowded
Mobil van Van bersama, Palajuanders Travel and Tours, 23 Jan 2026
E J
It took 7:30 hours from the agreed pickup time. Van was too full and driver didn’t seem to know how to control speed smoothly, braking in short bursts and accelerating in small bursts which made the ride more uncomfortable
Mobil van Van bersama, Palajuanders Travel and Tours, 21 Jan 2026
D D
It was a terrible experience. It was as much uncomfortable as it could be. There was small space for luggage so we had our bags in our legs. It was overcrowded so they put some additional “chair” in the passage between door and seats. It picked us up earlier than schedule which was good for us but not sure if they would wait 1h for us to match schedule (as arrived 1h earlier)
Mobil van Van bersama, Palajuanders Travel and Tours, 20 Jan 2026
A S
Waited an hour past our scheduled departure time for two riders. Drove around the city looking for them, wasting everyone else’s time, and putting us behind schedule
Mobil van Van bersama, Palajuanders Travel and Tours, 20 Jan 2026
N B
on time
Mobil van Van bersama, Palajuanders Travel and Tours, 15 Jan 2026
I O
The van arrived 45 minutes late and when it turned up it was a taxi. Looked like it was some kind of last minute vehicle / driver change. The driver was exhausted and told us he had been driving since 2am, bare in mind he was about to start a 5 hour drive starting at 11am. His eyes kept closing and we felt very unsafe.
Mobil van Van bersama, Palajuanders Travel and Tours, 11 Jan 2026
A M
As you know you must consider 2h of delay for the rest good driver faster and professional
Mobil van Van bersama, Palajuanders Travel and Tours, 4 Jan 2026
S W
Nothing spectacular. Walking out of the airport to the curb kind of sucked
Mobil van Van bersama, Palajuanders Travel and Tours, 21 Des 2025
J P
I was waiting for 45 minutes in the road (very hot day) as the bus was late. I then boarded the bus only to be told that we would be arriving 2 hours later than expected. This meant that I would miss my flight. The driver then proceeded to drive like an absolute maniac for the full 5 hours, I’ve genuinely never been more worried in a car in my life. It was insane. If you want to save some money by flying from puerto princesa then go for it but you’re risking your life.
Mobil van Van bersama, Palajuanders Travel and Tours, 11 Des 2025
3.8
306 Ulasan Pelanggan
5
41%
4
19%
3
17%
2
22%
1
1%
77.5% dari 306 pengguna diduga senang dengan layanan Palajuanders Travel and Tours karena mereka memberikan ulasan yang baik atau tidak memberikan ulasan sama sekali