BY
Blair YTotal lack of communication at Mostar. The lady in reception knew that the coach was going to arrive very late but made no attempt to communicate this to the passengers who were obviously waiting at the platform. When asked she shrugged and said it was normal, but clearly not to passengers using this service for the first time, and said you could have come and asked. Very poor customer service from someone who clearly doesn’t care. Even when the coach did arrive it still took 15 minutes to load 4/5 people.
Mostar to Sarajevo, Bus Standard AC, Globtour Medugorje, Sep 17, 2025
PW
Paul WWas comfortable and the seats reclined
Mostar to Sarajevo, Bus Standard AC, Globtour Medugorje, Nov 20, 2024
MP
Monica PAbout as expected for a bus journey here. You pay for luggage. The bus left on time and arrived about right.
It was comfy for a few hours but wouldn’t be for longer than 3 hours.
All in all would recommend it as a way to get from Mostar to Sarajevo.
Mostar to Sarajevo, Bus Standard AC, Autoprevoz Mostar (Autoprevoz Mostar), Sep 26, 2023
JT
Jerome TQuick and efficient as expected. Could have explained how to know where the bus would come. The answer: Go to the ticket office and ask the Lady at the counter, she known where the bus is coming. But for that, we need to be there early. We came prepared but other might not have.
Mostar to Sarajevo, Bus Standard AC, Prevoz Putnika Zavidovici (Prevoz Putnika Zavidovici), Aug 8, 2023
AG
Antoni GThe bus crashed and we were stuck in a tunnel without anyone telling us what happened or where we’d resume
Mostar to Sarajevo, Bus Standard AC, Autoprevoz Mostar (Autoprevoz Mostar), Jul 2, 2023
HT
Hootan TIn the process of buying it was advertised that I can show it on mobile . As soon as I purchased and received the pdf , it was shown on the ticket that it needs to be printed !
I was stranded around the bus terminal in Mostar looking for a printer and after 5 or 6 attempts in emailing the files to a travel agency I was asked 2 euros for the print .one page was the ticket and 6 other pages were description of your policy!!
I understand that it is the bus companies policy but you need to make sure that what you advertise and show on your webpage prior to the purchase is exactly according to the policies of the merchant
Overall I am not happy about what happened and will unsubscribe and won’t use you again
Mostar to Sarajevo, Bus Standard AC, Autoprevoz Mostar (Autoprevoz Mostar), Jun 24, 2023