Joy

A very pleasant and hassle free journey. We extended our journey to NAIA T3 and the person at the booking office was very helpful. The snack and water given by the very pleasant drivers assistant was a very nice touch and totally unexpected. Customer service at its best. I would certainly recommend your service. First class. Thankyou.

it was cozy

the bus was just like any other ordinary aircon bus..only difference is that it has no stop over..

Uncomfortable seats. I booked for a premiere price but it seems de.luxe bus was given

Seat tablet not working well. Can watch a movie.

Earphones should be provided

Bus was clean and comfortable, driver and bus stewardess were kind and accommodating. Did not like how the bus stopped by the side of EDSA Cubao instead of parking inside a terminal.

The cr stinks. The bottle holder is broken. The driver and the girl staff are nice.

Bus was clean and comfy, left Cubao on time. Twas a great ride.

Left the terminal 30 mins. late from the original sched but trip was fast. Arrived Baguio within 4 hours. Restroom inside bus has a foul odor. Bus stewardess was also coughing hard the entire trip (without ever covering her mouth) and it was very unhygienic and uncomfortable for the riders.

Good Transport. Arrived earlier than sceduled in Baguio which I like very much. Only thing needs improvement is the waiting area for passengers need safer and more relaxing.

Nice

The bus left 30 minutes after scheduled departure. Then had to stop at the other station. It was stinky the whole time smells like sewer. Then it broke down. Something with the air pressure. We lost an hour and a half because of that. The lady attendant was coughing hard the whole time. Then when we got to Baguio, the driver just dropped us on the side of the road outside the terminal. So it was a chaos trying to get all our luggage and fighting the crowd that's walking on the sidewalk. It was a mess.

Toilet has no sink and tissue. Also,water containers to flush the toilet are empty. I hope it can be improved. Otherwise, driving was smooth and we arrived earlier than expected. Thanks

ang tagal ng biyahe nmin pauwi. from baguio to manila.. 11:20 am to 8:30pm...grrr grrr...bkit kailangan dumaan pa sa naia3?? lumayo pa lalo un biyahe namin.. malapit na kami sa dropping point sa pasay dinaan pa sa naia 3. dpat sinabi nyo n daaan pa ng naia para sa ibang bus nalng ako ng pabook..????

Clean. Safe Driving

Fast and very comfortable.

Very comfy. Highly recommended.

Left a few minutes late coz the bus was not cleaned on time

I don’t like the terminal in Cubao.

Please take care of my forgotten pillow in this bus. I will take it on 29.12.18 going back to cubao.

Seats were already assigned and the staff was very accomodating

Travel was great because it was fast. I find it really a hassle though that I have to PRINT the ticket. Printer is not that accessible nowadays which is why etickets with QR codes should be enough.

Just 4. No wifi, no options to choice seats.

Terminal is not exclusive and dirty. There were many flies inside the genesis airconditioned room. The girl attendant of the bus had cough and was not using a mask. She can contaminate the whole bus with her virus. No blanket was given. The bus was suppose to leave by 11:00am, we left 11:20am.

Easy and fast

I had great trip.

I can't comfortably sleep during the travel. My seat 5c/7c reclining adjustment is broken, i can't lay down properly because it gets back to sit position. Please fix, tnx.

It was a fast but very safe trip. Only setback is the blankets were noy available. But we brought our own so it was not really a problem. Good job, still Joy Bus!

Good: easy booking Bad: more expensive since they charge in Thai Baht. still have to print the confirmation email.

Slept like a baby since the drive was smooth. Thank you!

The travel is smooth and comfortable. I recommend though the Premiere Joy bus than the Executive one with just a twenty peso difference.

Very comfortable trip

Nicest trip that ive had

Very gut yes

Verry verry fast

The bus is so modern. The rest room is clean. Refunding back the senior citizen discounts of my parents were so quick and easy.

Was assisted quickly. Waiting area was ok.

N/a

We arrived in Baguio an hour earlier than the expected arrival time. The only issue I experienced was that we had a hard time reclining our seats. Overall, we had a great trip.

No blanket available.

Bus was nice. But there was a beeping sound throughout the trip that was not addressed. Also, the conductor kept playing videos on his phone throughout at loud volume.Very distracting.

there was some confusion as to the seat assignments. the seats assigned online did not match the bus seating. we booked three tickets that were seated together. in the end, we were all separated into different seats. because of this, the bus left 20 or 30 mins later than scheduled. but other than this trouble, the bus itself, as well as the ride, went smoothly.

hope my booking not delayed

I do not have a slot where I can place my bottled water and food. It is damaged.

Nice

Great experience! Safe ride.

Love the reclining seats!

Clean and comfortable

No TV on the seat just as posted on the website.