Buses are the most affordable means of transport with a large number of terminals across the country and convenient timetables to help you plan your trip. Buses is a convenient option both for those who travel on a shoestring budget and those who do not want to compromise on comfort. GO Family offers bus service with an online reservation available. Before booking your ticket, read other travellers’ reviews to choose the best option.
What are the Main Stations of GO Family?
GO Family operates buses to and from the following stations:
The price of your bus trip will depend both on the destination and the class of your ticket. Note that not all ticket classes are available on certain routes yet for longer trips there is almost always a good choice of options. Opt for a sleeper coach for the most convenient overnight trip. Sleeper buses are usually equipped with berths or soft reclining seats, feature an onboard toilet and your ticket may also include other perks like snacks or even a lunch. Taking a night bus is also a good idea if you want to save on your hotel room. During the day an express service is often the best value for money as it makes less stops than an ordinary or standard class bus and travels faster. On some routes it may be crucial to choose the right class as, say, an ordinary or second class bus may need some 6 hours to cover the distance the first class or express bus travels in two hours!
Pros & Cons of Bus Travel
Pros of Bus Travel
Buses usually boast the widest network of destinations covered. They travel to the places you cannot get to by plane or even by train
Travelling by bus is easy – there is no need to arrive to the bus terminal much in advance, and the check-in is usually a very fast formality opposite to air travel
Bus tickets are very affordable. Yes, there are costly first class or VIP options but is you are on a budget, bus is the first means of transportation you have to think about
At the same time, there are different classes of service to suit any budget. If you are after a higher level of comfort, buses get you covered, too.
Cons of Bus Travel
Intercity bus terminals can be located outside the city centre in the outskirts. It means you will need to calculate extra time and money to get there. In certain destinations getting from the bus terminal can cost you more than you would expect because only a limited number of transportation companies is allowed to serve the route – and prices may be inflated.
During busy weekends or high season buses serving some tourist destinations may run out of schedule and require advanced booking.
While buses are not as weather dependent as ferries, bus trips can also be delayed or cancelled due to bad weather or road conditions – keep it in mind if travelling during certain seasons or to certain destinations.
Second time we've used this transit around the area. While the van was bigger and in better condition, the fact we had to pay for extra seats again for one small suitcase and a bag but the area they stored said baggage was the 'non seated' area at the front of the van. And had piled multiple bags with ours, did they charge everyone?
With the first one, we actually took a seat with the luggage but not this one is my point.
Drive it's was nice, he was a little distracted used his phone a couple of times. But we arrived safe in Bangkok and ahead of time.
Bus Minibus, GO Family (GO Family), Jun 13, 2026
R A
Roxana A
Comfortable, smooth, on time. I was confused as to where the departure was because I was waiting outside in front of the terminal but had to run through the mall and find the GO counter. Once I did, they took me to the bus.
Bus Minibus, GO Family (GO Family), May 29, 2026
S H
Stuart H
Everything went smoothly
Bus Minibus, GO Family (GO Family), Mar 7, 2026
N F
Nadia F
We payed 6 tickets, we are traveling 3 persing and 3 suitcases. So we payed for a Seat for the suitcase and the suitcases were placed in front and we had to dit nexg to another person. So the have dold are tickets twice
Bus Minibus, GO Family (GO Family), Feb 19, 2026
E A
Evie A
It was hot inside the bus and hard to navigate as a tourist
Bus Minibus, GO Family (GO Family), Feb 13, 2026
M F
Michelangelo F
Retard 1 hour to start
Bus Minibus, GO Family (GO Family), Feb 10, 2026
M L
Max L
We arrived at the bus terminal at 11:50. We were told the 12:00 bus was full and we had to wait for the next one. We showed them the tickets purchased for the 12:00 bus and they refused to let us on. We caught the next bus at 12:30.
Bus Minibus, GO Family (GO Family), Jan 25, 2026
T S
Terhi S
The connection from Kanchanaburi station to Erawan was not a van, they put us to the old and local erawan bus. Minibus from Bangkok to Kanchanaburi was ok, no toilet breaks though.
Bus Minibus + Van, GO Family (GO Family), Jan 18, 2026
V J
Vandermeule J
A wonderful driver, I forgot my bag in his bus and he keeps it for me. Thank you so much for their honesty
Bus Minibus, GO Family (GO Family), Jan 9, 2026
S H
Sally-Ann H
Good help at the pick up bus station.
However we were not dropped off at the bus station we booked and the driver made us get off without any help at all.
Fortunately we are confident travellers and sorted ourselves out and helped another passenger
Bus Minibus, GO Family (GO Family), Jan 5, 2026
C L
Christian L
Time of departure and arrival were ok
Bus Minibus, GO Family (GO Family), Dec 21, 2025
C L
Christian L
Good réception and organisation of the minibus
No extracharge for luggage.
A littéralement problem with the back of the prévious seat witch falled from time to time on my knees
Olympique this one in the minibus
Bus Minibus, GO Family (GO Family), Dec 20, 2025
L A
Leslie A
Helpful check-in and we were able to board pretty early; as soon as we arrived at the Kanchanaburi bus terminal. Booking said we'd arrive at 5:15pm and I think we made it to the southern bus terminal around 5:30. You walk over the pedestrian bridge (2 stories of steep narrow stairs) to get to the terminal in Bangkok after you disembark so if you have a lot of luggage it will be difficult.
Bus Minibus, GO Family (GO Family), Dec 7, 2025
K V
Kelly V
We have no information that the bus does several stops, so we don’t know where we have to get off.
We have no information on the last stop the bus does.
The bus does a looooot of stops during the ride and even takes cats in boxes on the road, ending doing a lot of noise during an hour continue.
Bus Minibus, GO Family (GO Family), Nov 16, 2025
J P
Jennifer P
It’s exactly what you would expect for the price:) seats are relatively comfortable air con is good
Bus Minibus, GO Family (GO Family), Nov 14, 2025
A B
Alexander B
Decided not to run the advertised time had to wait an extra 1 1/2 hours and then delayed next bus until it was full so total trip was nearly double the original time
Bus Minibus, GO Family (GO Family), Nov 13, 2025
V H
Varsha H
No luggage space but driving was safe & everything was organised well
Bus Minibus, GO Family (GO Family), Nov 9, 2025
E R
Eloy R
We arrived 20 minutes late, and the bus was to little and too old
Bus Minibus, GO Family (GO Family), Nov 6, 2025
A G
Alwin G
On the 12go website, it was stated that we should book an additional seat if we have large luggage. That’s why we booked 3 seats for 2 people. However, there was actually luggage space at the back of the bus.
Even though we arrived early at the bus station, all seats were already taken right after the luggage was loaded. There were two seats left, but we couldn’t sit together. Other passengers had placed their bags on the seats, which made it difficult to sit properly and led to back pain.
Since we paid for three seats but didn’t even get one comfortable seat per person, we feel this is not good service. Otherwise, the bus itself seemed comfortable and was reasonably on time.
Bus Minibus, GO Family (GO Family), Nov 6, 2025
P Z
Paola Z
the booked express minibus was full, we had to leave later
Bus Minibus, GO Family (GO Family), Nov 2, 2025
J C
John C
The overall experience was good, but just get tickets at the station for same or slightly cheaper, without the time/refund limits.
Bus Minibus + Van, GO Family (GO Family), Oct 21, 2025
D G
Daniel G
Though the transport was on time, and the driver was polite, his driving way was incredibly risky. Very aggressive and sometimes we felt really fear.
Bus Minibus, GO Family (GO Family), Oct 11, 2025
B B
Benedetta B
Everything perfect
Bus Minibus, GO Family (GO Family), Aug 18, 2025
L R
Lukas R
Everything went great, it was a bit cold and the driver drove a bit
Bus Express, GO Family (จีโอ แฟมิลี่), Aug 17, 2025
D D
Daniel D
Perfect and easy to find
Bus Express, GO Family (จีโอ แฟมิลี่), Aug 12, 2025
A K
Andrea K
We were comfortable in the first minibus which had AC plus we paid for an additional seat for our luggage which worked out great. But then we transferred to another minibus with only fans and were crammed in. We did not have additional space for the luggage so it was very uncomfortable. We were unaware of the transfer beforehand. The first bus did not stop for a bathroom break after 2 hours. Then when we transferred we asked to stop and the driver kindly did at a gas station which the first driver refused to do after asking. I would probably not do this again as all the information was unclear to us beforehand.
Bus Minibus, GO Family (GO Family), Aug 9, 2025
A N
Alexander N
The vehicle was not a "Class 2" Express bus as pictured on the website, but a small minivan. Hence the ride wasn't very comfortable.
Bus Express, GO Family (จีโอ แฟมิลี่), Jul 30, 2025
J O
Johan O
Hospitality perfect. No airco, hard seat. Now I understand why there are so many massage salons.
Bus Express, GO Family (จีโอ แฟมิลี่), Jul 28, 2025
P D
Pieta D
Overall a good experience, however very little room for additional luggage (e.g. suitcases or backpacks).
Bus Express, GO Family (จีโอ แฟมิลี่), Jul 20, 2025
C M
Christophe M
Several seat are broken. And lagages are under the seat in front of us and we didnt have place for the legs
Bus Express, GO Family (จีโอ แฟมิลี่), Jul 19, 2025
B S
Benjamin S
I was put on a different type of bus than I paid for on the ticker. It was very cramped and had bad suspension.
Bus Minibus, GO Family (GO Family), Apr 28, 2025
V D
Valentin D
We buy ticket for 9am, they ask to be there for 8:30am. But the bus only leave at 9:30am. But the rest is great !
Bus Express, GO Family (จีโอ แฟมิลี่), Mar 27, 2025
D T
Daniela T
PDF voucher indicated wrong location for departure, didn't mention the track number at all. No information to be found at station, had to ask around and got send back and forth, ultimately causing me to miss departure. Operators booth didn't show their name clearly. When I approached their staff they were quite unfriendly.
Bus Express, GO Family (จีโอ แฟมิลี่), Feb 13, 2025
M A
Mais A
From Bangkok southern terminal to Kanchanaburi. The booking information advised to arrive 30 minutes before the departure time but due to unexpected circumstances we were at the ticket booth 10 minutes before the departure time so we were told we can take the next bus 30 minutes after. The ticket booth operators were helpful and the bus driver took care of loading the luggage into the bus without us asking. The trip took approximately 2h 30m.
Bus Express, GO Family (จีโอ แฟมิลี่), Dec 23, 2024
W R
Wolf R
As often the driver stopped about 30 times to let people on or off or deliver packages. Part of how it works but it makes it an unnecessarily long journey. About halfway there a ten minute toilet break
Bus Express, GO Family (จีโอ แฟมิลี่), Nov 19, 2024
M T
Miranda T
They missed my stop but I was able to communicate with the passengers to ask the driver to stop at the next available place. Friendly, helpful.
Bus Minibus, GO Family (GO Family), Nov 10, 2024
M R
Michael R
Pay more, get less with “GO Family”. We booked a trip to Southern Terminal in Thonburi, but they put us on a van to Mor Chit. Luckily, we were able to jump off on the other side of the main road, but the post on 12go is misleading. Bus station service staff were rude and unfriendly. Driver was a nice guy, but he accepted a kitten delivery, so everyone on the van had to listen to a kitten crying for its mommy, until it fell asleep one hour later. Next time, pay less and get more!
Bus Express, GO Family (จีโอ แฟมิลี่), Oct 19, 2024
C B
Chloe B
Dropped us off close to our hotel was very good service thank you
Bus Minibus, GO Family (GO Family), Jul 17, 2024
L B
Lindsey B
Bus was on time ..really helpful staff at south terminal . Good journey,left a little late but still arrived in time . Great service as always .
Bus Express, GO Family (GO Family), Mar 12, 2024
S M
Sebastian M
Booking confirmation said 1:50h, but the ride took almost 3h. Had to book another, earlier ride back to Bangkok because we wouldn't be able to catch our connecting flight, if the travel back would be equally longer than advertised.
Bus Express, GO Family (GO Family), Nov 7, 2023
Z D
Zillah D
The lady at the booth was very friendly and made sure we got in the right bus on time, bringing is to the departure area. The bus was on time and brought us where we needed to be for a very low price.
It was very warm in the van and the seats were not very comfortable
Bus Express, GO Family (GO Family), Aug 13, 2023
A G
Antonius G
Fine ride. All the luggage stands in the middle
Bus Express, GO Family (GO Family), Aug 5, 2023
C G
Cedric G
All it’s ok
that is the surprise because the trip were in a mini bus and we have 4 suitcases but it was not a problem, suitcases travelled down the corridor
The bus left 20 minutes early because it was full. The lady of the agency looked for us in the terminal to leave as soon as possible. Thank you very much!
Bus Express, GO Family (GO Family), Aug 3, 2023
W V
wendy V
friendly and clear communication, punctual ride from Bangkok to Kanchanaburi.
Bus Express, GO Family (GO Family), Jul 14, 2023
T W
Ton W
Well done.
Bus Express, GO Family (GO Family), Mar 24, 2023
J B
Jerome B
The timetable was a bit unpredictable (we left 15 minutes late and arrived 45 minutes late), but that's pretty standard here, so we took our time.
We went through the store on the second floor of Bangkok's southern bus terminal to exchange our voucher, and the lady kindly took us to the bus. The bus was air-conditioned and had a reclining seat, but no space for large suitcases or backpacks. So you have to wedge it between your legs (the driver can put 2 next to him too). And if your suitcase is in the aisle, it blocks everything, so take it on your lap to let people through. Internet reservation system very well done.
This review was autotranslated
Bus Express, GO Family (GO Family), Mar 15, 2023
M D
MARCIA D
all good! they let me stop at the mo chit bts station, which was super convenient :)
Bus Express, GO Family (GO Family), Mar 9, 2023
M B
Marion B
Half an Hour too late. The staff was very nice and helpful
Bus Express, GO Family (GO Family), Feb 27, 2023
M P
Michele P
Bus on time for departure and arrival. Comfortable.
This review was autotranslated
Bus Express, GO Family (GO Family), Jan 16, 2023
T B
Tiphaine B
I booked a bus from 13pm. They wait more than one hour for make the bus full before departure. Si i had more than 1 hours delay...
Bus Express, GO Family (GO Family), Nov 28, 2022
4.0
240 customer reviews
5
44%
4
27%
3
19%
2
10%
1
0%
90% of 240 travelers were presumably happy with GO Family as they left good or no review