SV
Stijn VWe felt like cattle.
1st, we checked-in at our bus at 8:30 AM. We were 2, but weren’t able to sit together however we booked a few days in front.
After half an hour we were still at the same spot. Suddenly the driver came through the bus, indicating 4 people te leave the bus and go on the next one. He pointed at us, without any explanation why. So we left the bus.
Once at the road, it took us until 8 hours from Singapore to Melakka, which is normally a 4-hours drive. The other bus driver was also very rude. We stopped at the boarder with Malaysia for passport check, little time to go to toilet. Afterwards we drove 3 hours non stop with no possibility to go to toilet.
Boon Lay to Melaka Sentral, Bus Express 27, StarMart Express, May 3, 2026
PK
Panjapon KThe bus service was quite good and arrived on time. However, the overall arrival time was delayed due to some passengers taking a long time at immigration, which caused a significant wait. Additionally, heavy traffic led to us reaching Melaka later than scheduled. On the bright side, the bus was clean and comfortable, though the charging ports were unfortunately not working.
Boon Lay to Melaka Sentral, Bus Express, 707 SG, Apr 15, 2026
KR
Kelly RLeft 48 minutes after initial departure time and Arrived 3 hours past scheduled arrival time….
Boon Lay to Melaka Sentral, Bus Express 27, StarMart Express, Mar 24, 2026
GE
Gillian EThe driver was excellent and really tried to get us there rapidly but the traffic was awful
Boon Lay to Melaka Sentral, taxi SUV 4pax, Elife (Elife), Mar 23, 2026
GW
Georgina WPick up instructions took us to the wrong side of the centre but the organisers messaged us to check if we were coming & help us get the bus. Journey was smooth
Boon Lay to Melaka Sentral, Bus Express, Delima Express (Delima Express), Mar 22, 2026
RW
Ruth WOur coordinator at the office is excellent!! She is knowledgeable, efficient and very helpful!!!
Our driver was efficient and helpful
Boon Lay to Melaka Sentral, Bus Standard, Golden Coach Express, Mar 15, 2026
JR
Jose RGreat trip. There was NO delays.
Boon Lay to Melaka Sentral, Bus Express, 707, Mar 15, 2026
HF
Harry FPeople at the pickup location to help. Bus seats where comfy and spacious. Crossing the border was easy. All you can ask for really.
Boon Lay to Melaka Sentral, Bus Express, 707, Mar 13, 2026
HE
Hendrik EWhen we started we had only reseaved a ticket for Melaka and not the retour ticket. The bus company advised to buy a new return ticket. After we have started our trip to Melaka we reseaved from 12go our return ticket. So we have now payed for 2 return tickets.
The day we went back to Singapore we stood at the agreed place by the hospital but at the last moment you informed us for an other pick up point. The bus pasted the hospital but didn't stopped.
Boon Lay to Melaka Sentral, Bus Express 27, StarMart, Mar 4, 2026
M
Malwina We had problems crossing the border, but the driver did not leave us alone and waited
Boon Lay to Melaka Sentral, Bus Express, 707, Mar 4, 2026
