Boat company is good and journey was quite and as I expected. 12go informed me few hours after reservation that boat is departing different port and different time. On my request on money refund they refused. So client service is very bad.
เรือเฟอร์รี่ สปีดโบ๊ท, Wijaya Buyuk, 17 ม.ค. 2023
AS
Aydin S
Did book a direct connection from Nusa Penida to Lombok.
On Board the staff says there is no direct connection so we did Stop at 2 Gilli Islands. Not 1,5h but 3 hours.
12go please fix this.
เรือเฟอร์รี่ สปีดโบ๊ท, Starfish Fast Boat, 1 ม.ค. 2024
CT
Carly T
The Maruti port was organised and staff very helpful. We even got briefed information around the journey on departure and arrived in Lombok half an hour earlier than the pre booked time. Staff were attentive and gave out anti sickness pills and free water. No air con but plenty of air flowing through the boat and you could go up to the top deck if you wished.
I don't think it was technically late, but the schedule on 12go was different to what they told me when I arrived at the pier. It was due to go at 9.55 but when I arrived I asked if it was running on time and they told me, yes it's running on time so they will be leaving at 10.40... Otherwise it was very well organised and the departure and arrival times they gave me when I was at the counter at harbour were accurate.
เรือเฟอร์รี่ สปีดโบ๊ท, Wijaya Buyuk, 4 ต.ค. 2023
MH
Marius H
1hour late to leave from nusa penida + 40min to fix the engine.
เรือเฟอร์รี่ สปีดโบ๊ท, Wijaya Buyuk, 17 ก.ย. 2023
L
Ludovic
Trip was ok but no facilities for disembarking, so it was dangerous.
เรือเฟอร์รี่ สปีดโบ๊ท, Sunfish Fast Boat, 14 ส.ค. 2023
FR
Fabian R
The boot didn’t go. We knew th
เรือเฟอร์รี่ สปีดโบ๊ท, Wijaya Buyuk, 20 ก.ค. 2023
GM
Giulia M
It wasn’t clear where were the checking point and the boarding point, so we almost loose the boat. When we boarded, we waited on the boat 1 hour and we arrived 2 hour later than expected. The trip was ok.
เรือเฟอร์รี่ สปีดโบ๊ท, Wijaya Buyuk, 11 ก.ค. 2023
SM
Sara M
The goat actually leaves from another harbor, so you have to walk and go on the back of a pick up truck with your luggage. It takes 20 minutes to go to the other harbor. I guess we were too late so we left at 10.40 instead of 10.00. Also because of the wait in Gili T and Gili A, I arrived in Lombok 2 hours later than what I was supposed to. The boat was comfortable though