Noi bai airport7 ถนนเกอด็องสนามบินฮานอยโหน่ยบ่ายโรงอุปรากรฮานอยเซ็นทรัลเซอร์คัสถนน 79 ทราน เญิน ท็อง57 ถนนเกอดองสถานีเหงียนโฮงBen do Tam Coc96 Nguyen Huu Huan StreetTruly Hagiang Bus stop 37 To vinh dien Hagiang2 ถนนโชเก๋า259 ถนนเลอด้วนสถานีขนส่ง Truly Hagiang ตวนเชาโรงแรมดรากอนนอยไบแอร์พอร์ตร้านอาหารเบนทูเย็นตรังอันSố 2 Phố Đào Duy Từ, Thành phố Ninh Bìnhป้ายรถเมล์ Truly Hagiang 44 ฮังเกี่ยNoi bai airport Terminal 2QT Motorbikesโรงแรมฮาอัน 168 ตรันฮังดาว37 จางบิ่ญจอง
The bus' AC was barely on which made the 6hr ride pretty terrible. The bus stopped at 2 rest stops and 4 other unsolicited stops to pick up and drop off locals to a few destinations which added to the long trip. Wouldn't recommend.
รถบัส วีไอพีนอน 41, Truly Hagiang, 5 พ.ค. 2024
L M
Lisa M
The travel agency I booked wasn’t the one I got. In the end it was the bad rated one. We had to change the van once and the guys didn’t really speak any English, so the communication was hard. Everything was very stressful.
รถตู้ วีไอพี, Truly Hagiang, 12 เม.ย. 2024
D Z
Dawid Z
Bus was only 10min late, clean and comfy. We had to switch 2 times but the buses were the same. Bad thing were the drivers. Very kind and friendly yet driving unsafe, speeding and overtaking everything even medical transports. It made me feel sick.
รถตู้ วีไอพี, Truly Hagiang, 28 ก.พ. 2024
S I
Saiful I
Excellent service overall.
รถตู้ วีไอพี, Truly Hagiang, 24 ก.พ. 2024
B B
Bero B
The CEO wrote me insufficient information about the fact we'd leave earlier than the time we booked. He was unspecific about the time even though I asked several times what departure time is. Turned out is was only 15 min earlier, but we arrove 40 min before the scheduled time. Pretty unpleasant for such an early tour that we booked. After that there were two transfers, which we had no transparency about in advance. Also the mentioned travel duration was by far not the actual one.
รถตู้ วีไอพี, Truly Hagiang, 31 ธ.ค. 2023
M T
Marc T
We arrived 40 min late because we stoped for other people in other placed and we changed 2 times of vehicle but I have to say that at least the last driver left us in front of our hotel👍
รถตู้ วีไอพี, Truly Hagiang, 27 ธ.ค. 2023
B M
Beatrice M
The Pickup was on time but when we arrived in Ninh Binh we had to get out of the Bus and wait 20 Minuten for another one. Then we drove to Hanoi and had to get out, bit only a few of us, not all of us. Then we had to get into a 3rd bus. But the drove us directly to our hotel, so that was a nice extra service.
The 1,5h duration was not met though, all together it took us about 3h.
รถตู้ วีไอพี, Truly Hagiang, 12 ธ.ค. 2023
L P
Leslie P
They got us from a to b but I booked a sleeper and we got a pretty uncomfortable non-sleeper bus. Be up front about what you're selling!
รถบัส วีไอพีนอน 41, Truly Hagiang, 5 ธ.ค. 2023
D V
Dana V
We had to change the vehicle 3 times and had to wait in different locations. No one told us when we will be picked up. We arrived one hour later than expected. Also, the driver wanted me to pay 100k more for picking me up at the initial arrival location. I showed them that in the booking the arrival and pick up point was fixed and after long discussion I did not need to pay extra
รถตู้ วีไอพี, Truly Hagiang, 30 ก.ย. 2023
P
Philip
We use to take a cab to Hanoi, then get a bus to HaGiang, with this route, it saved us time and money, Direct from Noi Bai Airport Hotel to HaGiang, same good service, save time and save money. 12go.asia our preferred and trusted travel partner.
รถบัส วีไอพีนอน 41, Truly Hagiang, 27 ก.ย. 2023
S V
Sander V
Not the Van we booked through 12Go showed up. But another big luxery bus.
But they brought us to our hotel.
รถบัส ชั้น VIP, Truly Hagiang, 12 ก.ย. 2023
P D
Patricia D
A car driver picked up us to go to the bus. He was so fast and dangerous. We almost crashed….
The trip from Hanoi to Ninh Binh took one hour so imagine how fast was the driver bus too.
รถตู้ วีไอพี, Truly Hagiang, 6 ก.ย. 2023
A M
Anna M
Great, but we were seated in front (right to the driver) and we didn't have a seat belt. But the experience was very good and the driver drives excellently.
รถตู้ วีไอพี, Truly Hagiang, 15 ส.ค. 2023
A L
Andrea L
Communication was superb. We were a few minutes late because our flight was delayed and told the company beforehand so they waited for us (was literally just 5 minutes but if they wouldn't have known they would've driven off).
Driving was good, calm for Vietnamese standards. Bus was okay for a day trip.
รถบัส วีไอพีนอน 41, Truly Hagiang, 15 มิ.ย. 2023
S H
Steven H
No complaints. Drivers were on time and very helpful.
รถตู้ วีไอพี, Truly Hagiang, 19 พ.ค. 2023
B G
Boris G
First you have to take a taxi to a hotel near the airport.
They say to be there 30 min prior departure. After 45 minutes waiting, you have to call to check where the driver is. After 2 attempts, a car comes pick you up, then goes in Hanoi traffic jam to another meeting spot. There, you have to wait another 40 minutes until couch goes off.
So instead of departing at 11:30, I left around 2. So more than 2 hours waiting and 2 hours late...
Couch is confortable.
รถตู้ วีไอพี, Truly Hagiang, 17 เม.ย. 2023
G S
Guillaume S
Ninh Binh Hanoï.
Travel on time. No bus change and meeting and drop off location was accurate.
Nevertheless, driving attitude is not acceptable and way too dangerous, especially slaloming on the highway, 20kmph above limitation and on the emergency lane.
รถตู้ วีไอพี, Truly Hagiang, 16 เม.ย. 2023
F K
Fuminori K
I was prepared for some bad reviews, but I arrived on time, didn't have to change trains, and was satisfied with getting from Hanoi to Tam Coc in an hour and a half. However, they texted me a different location 20 minutes before the meeting time. In the first place, I was wondering if I really parked my car in such a place, so I wanted you to specify it from the beginning.
รถตู้ วีไอพี, Truly Hagiang, 14 เม.ย. 2023
J C
Julie C
Left and arrived as expected, Hanoï - Ninh Binh was ok but for Ninh Binh - Tam Coc the driver was driving really fast. Confortable seat and free bottle of water
รถตู้ วีไอพี, Truly Hagiang, 11 เม.ย. 2023
M H
Meike H
We made it to the circus on time and there were a lot of different vans there to pick people up. Our voucher showed a certain type of van with the Truly Hagiang logo on it, so logically we were looking for this van. We were supposed to leave at 12:30 pm, but we were still standing there until 13:00 pm without any sight of the pictured van. All of a sudden another van came up to us, turned out that was the one we had booked. It didn’t have truly hagiang on it and it did not look like the picture so we wasted half an hour of our time waiting for another van.
We were finally in the van and started driving towards Tam Coc. It seemed like the driver wanted to make up for lost time because he was driving so recklessly. I get that driving here is a bit more bold than in Europe but this was just plain dangerous.
We arrived in Ninh binh and then had to transfer vans (which wasn’t known to us), and then we were brought to Tam Coc, happy that we were still alive and not in a car crash..
รถตู้ วีไอพี, Truly Hagiang, 8 เม.ย. 2023
I S
Inbal S
the van was good and clean.we arived somewhere in ninh bin 10 km from the villige and the guy from the office just try to sale us a bike insted to asist us.we underestend from them day before that they take us to our homestay . they are not try to help us .we talled him where we need to go .he offer to take us for 200k .we order grab for 100k. they not speek english only whene he try to sale a bike then hes underestand and speek perfect
รถตู้ วีไอพี, Truly Hagiang, 1 เม.ย. 2023
M D
Marlies D
The trip and driver to Ninh Binh was good. Good driver. The last 10 km we changed van and driver. This driver drove like an idiot! That’s why the score is average.
รถตู้ วีไอพี, Truly Hagiang, 30 มี.ค. 2023
V R
Viktor R
The VIP bus never showed up, without any information from the company. 1,5 hours later we instead got instructed to go on another bus (a sleeper bus of lower standard). Arriving in Hanoi 3 hours later than planned. After contacting 12go we got a minor refund, but it didn’t even cover the price difference between VIP and sleeper bus. Better than nothing though.
รถตู้ วีไอพี, Truly Hagiang, 28 มี.ค. 2023
M L
Mike L
First pick up coordinations where wrong, than there was no bus coming, after a call someone picked us up and drove as to central Hanoi, from there bus was running to Ninh Binh there we had to change bus again and this drove us to Tam Coc.
รถตู้ วีไอพี, Truly Hagiang, 28 มี.ค. 2023
F C
Florence C
we change bus 3 times. The 2 first buses were not luxury. Only the last. And it took 2,5 h instead of 1,5 h.
รถตู้ วีไอพี, Truly Hagiang, 1 มี.ค. 2023
B E
Brian E
The pickup point was outside the airport on the road with no indication of that actually being the spot we were going to be picked up. We were then driven by someone in a car to downtown Hanoi and left at a coffee shop where the bus was going to meet us in 10 minutes. 40 minutes later a bus showed up and took us part way where we we left to take another bus that we had no idea we were supposed to be doing. That bud finally got us to our destination 2 hours late. The only good thing I can say is the last bus driver at least dropped us at the hotel and not out on the road again.
รถตู้ วีไอพี, Truly Hagiang, 17 ม.ค. 2023
M A
Mohit A
I had somewhat mixed experience with my booking. The van was supposed to leave at 12:30 pm from Central Circus. I reached early to make sure I locate and board the van, but there was no sign or indication to locate it at Central Circus. I contacted the hoteline number on my ticket and after a while they sent someone to get me. The van I was provided with at their office did not leave until 1:45pm, so quite a time was lost at the pick up point waiting.
After few minutes of drive, few os us in the van were shifted to another van which drove us till Trang An, smooth shift but the first van quality was far better. Then at Trang an, I was shifted to a car and the car drove me till my homestay.
It would have been great if there was a way to locate the van at the pick up point so I didn't have to be worried and lose the additional time, so one star less for that. The van that boarded at the pick up point was not same as in the picture so there was no way to identify it. Overall they ensured to drop me at my homestay, and all drivers drove fine with no issues.
รถตู้ วีไอพี, Truly Hagiang, 17 ม.ค. 2023
R T
Rana T
Limousine Van was good, but we departed late. The pickup point is not what it says on 12go, its 79 Tran nhan tong street.
Had to change vehicles once into a very old van, driver was on his phone all the time and I had to reach into the steering wheel once.
Arrived 1h late.
Service via WhatsApp was good.
รถตู้ วีไอพี, Truly Hagiang, 16 ม.ค. 2023
L D
Larissa D
Pick up was very late and we switched vehicles although the second minivan was very nice
รถตู้ วีไอพี, Truly Hagiang, 2 ม.ค. 2023
P E
Philippe E
Not so easy to "check in"
รถตู้ วีไอพี, Truly Hagiang, 2 ม.ค. 2023
R T
Riccardo T
Pick up on time, arrived before expected to the airport. We move only once from a limousine van to a normal car, but no matter. Both drivers have Vietnamese style, fast in traffic. Very good experience, zero problems