Our bus from Chiang Rai to Sukhothai was initially canceled due to “operational conditions,” without any clear explanation. So we ended up taking this bus to Phitsanulok instead. The bus arrived an hour and a half late, and it was very hot inside, so overall not a great experience. However, special mention to the lady who took care of us on the bus — she handed out snacks, was very kind, and answered all of our questions.
รถบัส ระหว่างเมือง, Sukhothai Thani, 1 มี.ค. 2026
L I
Lena I
The bus was pretty comfortable and they gave us water, crisps and a soft drink later on in the journey after we stopped for a break. There were USB ports next to the seats
รถบัส ระหว่างเมือง, Sukhothai Thani, 28 ก.พ. 2026
A S
Antonia S
The seats were really komfortable, you could lie back a lot, Snacks, water and a blanket were provided, and they Had a toilet on the Bus.
รถบัส วีไอพี, Sukhothai Thani, 27 ก.พ. 2026
P W
Peggy W
Wouldn't travel this way again. I felt the seats were narrow and cramped. I was very uncomfortable.
รถบัส ระหว่างเมือง, Sukhothai Thani, 16 ก.พ. 2026
R J
Rosanna J
Left late, arrived even later (by nearly an hour)
รถบัส ระหว่างเมือง, Sukhothai Thani, 11 ก.พ. 2026
R J
Rosanna J
Left late and arrived 40 mins late, in a place that wasn’t really a bus stop. Communication was unclear. Otherwise bus itself was comfortable.
รถบัส ระหว่างเมือง, Sukhothai Thani, 8 ก.พ. 2026
S M
Simon M
Our supposed 5hr bus journey from Phitsanulok to Chiang Mai took 7 1/2 hours .The bus was 40 minutes late to start with 😟
รถบัส ระหว่างเมือง, Sukhothai Thani, 7 ก.พ. 2026
M G
Maika G
Very good!
รถบัส วีไอพี, Sukhothai Thani, 6 ก.พ. 2026
C R
Claude R
Good trip on Time but seat too narrow
รถบัส ระหว่างเมือง, Sukhothai Thani, 6 ก.พ. 2026
B F
Brenda F
The first bus, 7:30, was cancelled. This bus involved a transfer 2/3 of the way. There were many stops along the way. The route took 9 hours of travel. Too long, especially when it was said to be 6-8h.
รถบัส ระหว่างเมือง, Sukhothai Thani, 6 ก.พ. 2026
W G
Werner G
Everything ok
รถบัส ระหว่างเมือง, Sukhothai Thani, 30 ม.ค. 2026
A P
Adela P
Everything was fine, the bus was on time, comfortable seats, a break for food and a small snack on the bus.
รถบัส วีไอพี, Sukhothai Thani, 29 ม.ค. 2026
S B
Sandra B
Convenient, not too warm, not too cold on the bus, water to drink, on time - everything was fine
รถบัส ระหว่างเมือง, Sukhothai Thani, 28 ม.ค. 2026
F B
Francine B
On Time , water and snack dry banana provided ! Stop for lunch Time ! Perfect
รถบัส ระหว่างเมือง, Sukhothai Thani, 26 ม.ค. 2026
C B
Christian B
Old bus, security belt broken (the problem was known by the assistant but… and there are 2 big stickers mentioning to wear the belt !) ,
Lunch time longer than previous so we arrived later. Assistant not very helpful. We did not feel secure in this bus.
รถบัส ระหว่างเมือง, Sukhothai Thani, 26 ม.ค. 2026
G G
Gregoire G
1.5 hour l'atelier on arrival !
รถบัส ระหว่างเมือง, Sukhothai Thani, 25 ม.ค. 2026
F A
Federica A
I don't why you add 2,50€ insurance for each ride without asking if people need It.
All tourists travel with full International insurance already.
I had 2 rides in 2 days and you charged me extra money for the same insurance valid on the same days.
T
รถบัส ระหว่างเมือง, Sukhothai Thani, 24 ม.ค. 2026
A O
adriana O
The bus was old but very confortable. We received treats and water for the trip.
Great experience
รถบัส ระหว่างเมือง, Sukhothai Thani, 14 ม.ค. 2026
C G
Carolina G
Comfortable ride, helpful driver and assistant.
รถบัส ระหว่างเมือง, Sukhothai Thani, 7 ม.ค. 2026
C C
Chiara C
Bus ok, we had a problem in the selection of the seats. I had chosen row 1 + 2 but it turned out that row 1 does not exist and row 2 had no room for backpack. We managed to be moved elsewhere. Service very good, kind staff. Snack and water included, temperature ok (not too cold as sometimes happens)
รถบัส ระหว่างเมือง, Sukhothai Thani, 5 ม.ค. 2026
R O
R O
Bus departed as scheduled but dut didn't expect it to return to the bus terminal after about 5- 10mins drive to pick up more passengers & waited for a while. Stopped for a short lunch break in a nice local coffee shop. Food was inexpensive & the bus ticket included a THB 20 coupon to offset your lunch.
รถบัส ระหว่างเมือง, Sukhothai Thani, 27 ธ.ค. 2025
A N
Alan N
What I dislike about 12go is the impossibility of getting in contact with customer support if there is a question to be answered.
It's all fine if everything runs smoothly online but online companies that have non existent or near impossible customer contact are a traveller's nightmare
รถบัส ระหว่างเมือง, Sukhothai Thani, 24 ธ.ค. 2025
A D
Andrei D
Everything fine except the fact that it left the station 20 minutes before the official departure time. We got there in the nick of time, but 20 minutes before departure.
รถบัส ระหว่างเมือง, Sukhothai Thani, 22 ธ.ค. 2025
T O
Thomas O
The bus was very old and worn out. The seat numbering system is confusing because the numbers are written on the back of the seats, and it’s hard to tell whether the number belongs to the seat in front or the one behind. Overall, it wasn’t a very comfortable experience.
รถบัส ระหว่างเมือง, Sukhothai Thani, 21 ธ.ค. 2025
E G
Elise G
They aren´t helpful to foreigners, and completely igbore you.
The place you stop for lunch is not hygienic. Being your own food.
รถบัส ระหว่างเมือง, Sukhothai Thani, 17 ธ.ค. 2025
E C
Elena C
The journey was punctual and included snacks, a bottle of water, and lunch. The only downside was the lack of legroom at my particular seat. I would advise against booking a seat in the front section.
รถบัส ระหว่างเมือง, Sukhothai Thani, 6 ธ.ค. 2025
S S
Saviana S
All perfect apart from the fact that they stopped like 100metres from the station in the middle of the road and don’t understand why!
รถบัส วีไอพี, Sukhothai Thani, 1 ธ.ค. 2025
R A
Rodrigo A
Every thing was OK. Except : Seat Belt 2B broken it did not work. The staff was notify and do nothing. The seats 2a and 2b with the leather worn out and cut. Another surprise was that the driver assistant picked up some garbage from the bus, the driver opened the door in order for her to throw the trash out the door into the bushes. Also the Driver used the bus horn constantly, no very used in Thailand ( I am ok?). I hope you send this info to the operator.
รถบัส ระหว่างเมือง, Sukhothai Thani, 29 พ.ย. 2025
J P
Juan P
The bus has plenty of space between seats and the AC worked great. There was a nice lady helping and assisting through the entire journey
รถบัส วีไอพี, Sukhothai Thani, 24 พ.ย. 2025
C L
Cindy L
I have currency of CAD in settings but when I pay it shows up as euros.
รถบัส วีไอพี, Sukhothai Thani, 18 พ.ย. 2025
B D
Barbara D
My bag got wet because they weren’t careful
รถบัส ระหว่างเมือง, Sukhothai Thani, 17 พ.ย. 2025
L M
Larissa M
The bus was on time and the ride was smooth. The ticket includes a bottle of water and 2 small (sweet) snacks. There is a toilet on board (but I didn't use it.) There was a stop for lunch around 11:30 which cost 30 THB and was very good. The seats recline and have a foot rest, which was comfortable enough for short naps. We arrived at Sukhothai bus stop around 15:00.
รถบัส วีไอพี, Sukhothai Thani, 17 พ.ย. 2025
I G
Isabel G
2 departs was late and 2 arrivals was late too ! The bus stoped so many times to deliver stuff.
รถบัส วีไอพี, Sukhothai Thani, 16 พ.ย. 2025
B P
Branislav P
seats are comfortable and
spacious - lot of leg room. complimentary snacks and bottle of water. Well air-conditioned.
รถบัส วีไอพี, Sukhothai Thani, 14 พ.ย. 2025
S K
Stefanie K
Friendly staff, bus was in good condition, driving style was okay.
รถบัส ระหว่างเมือง, Sukhothai Thani, 13 พ.ย. 2025
I D
Ivelina D
The trip is ok, you need to get your paper tiket on the station on the departure date. At the station the tiket is cheaper, of course 324 bat to chiang mai, juste on the app was more easy for me. You get a water and a snack, and food voucher for 20bat.
รถบัส ระหว่างเมือง, Sukhothai Thani, 12 พ.ย. 2025
D S
Dmitry S
1. The time of departure has been charged without noticing from 08.30 on 08.10 and I was nearly missed the bus
2. In pdf that I got didn't content information about check-in and number of desk, the bus terminal Mochit is realy huge and find necessary desk isn't easy task
รถบัส ระหว่างเมือง, Sukhothai Thani, 12 พ.ย. 2025
T P
Thomas P
Slow bus. Not direct. Nice scenery though. Wasn't aware of the limited leg room in the front seat behind driver. A bit too cramped for 6 hr trip. The two rest stops were appreciated, as was the 20tbh food voucher.
รถบัส ระหว่างเมือง, Sukhothai Thani, 9 พ.ย. 2025
E C
Eve C
No instructions were given to me about how to acquire a food voucher and given the language barrier it was very difficult to figure out what was needed and how to get it, I ended up not even getting my own one and the bus driver went and got it for me.
รถบัส ระหว่างเมือง, Sukhothai Thani, 9 พ.ย. 2025
V I
Valentina I
The trip was comfortable but we arrived late due to a bus problem half an hour away from the destination. Also, maybe because the festival, bus failed to reach the historic park.
รถบัส ระหว่างเมือง, Sukhothai Thani, 6 พ.ย. 2025
J S
Jessica S
Basics are achieved. But there Was no communication, that the Bus wollte stop in Old Sukhothai as we booked because of the light festival. Even when we asked via Mail there was no answear to our question.