Picked up on time from the hotel, arrrived a bit late in Hanoi but hardly suprrising considering the torrential rain, large amounts of standing water and chance of aquaplaning. Top job by the driver.
Honestly it comes down to the co travelers.
Car and driver were just fine.
But we had company of four Chinese people who were very loud on their mobile phones, having private conversations on videocalls, and eating smelly foods.
A very reliable and trustworthy operator. Communication was great and efficient. They helped me modify my travel date and arranged pick up and drop off at the right location and on time. Highly recommended!
The driver was very helpful, but the places that we stopped charged money to use the restroom and we smoke filled environments. We never got to.Fansipan. The driver dropped us off in SaPa and left us no alternative to getting to our location. We all felt stranded and laughed with an alternative, except to take care of our own situations.
Picked us up at our hotel on time, stopped twice for toilet breaks, and dropped us off at our next hotel. The seats are pretty comfortable so all up a good journey.
Booked VIP seats and was told we only had standard seats even though it said VIP seat right on the ticket and on my booking confirmation. The driver was good but we booked VIP for a reason for such a long drive and were very disappointed in the service from the company.
It waa quick to book online wirh a confirmation within 2 hours. The driver was on time and drove prudently back to Hanoi. Factor in 2 stops (45 min). While the 11 seater had a massage seat, space was a little cramped for 6 fters like me.
Comfort and Convenience are so important for us when traveling and that is exactly what we received! It was such a great experience, will definitely book with 12GO when we have our next trip in Vietnam!
Also the drivers are always on time and very responsive!
We really had a great drive back to Hanoi. Super luxurious van, enough space, nice chairs and a great and safe driver who drove not too fast. The only thing was that we left earlier then expected and had to get to a pick up point.
Great vehicles, on time, just little information from the driver on when we stop for toilet break or any general communication. We were just a “suitcase” that had to be carried.
They arrived 30 mins late to pick me up and I don’t know how it happened but we arrived to Hanoi 2h30min later than expected. Otherwise van was comfy and driver drove well.
I recently traveled with Sapaking Limousine from Sapa to Hanoi, and I was impressed by their service. The car was clean, comfortable, and equipped with spacious seats, including massage seats. The air conditioning was just right—not too cold. The driver made appropriate stops for restrooms and shops, and there was no loud music to disrupt the journey. The entire trip was well-organized and punctual. I highly recommend Sapaking to fellow travelers and would gladly choose them again.