438 Phuket Krabi Transport

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The Shuttle bus was 1 and a half hour late. We tried calling and texting the company but they didn’t answer us so we couldn’t contact them to know if or when the bus would arrive. Our hotel then helped us and called the company and they answered on the first try! They said to the hotel that they would come and pick us up but 1 and a half hour late! Really bad service from the company’s side.

Delay of half an hr also packed mini van very uncomfortable

While generally the booking process is simple and straight forward. But the journey was odd, driver stops in between several times to pick up goods.

Smooth.

We were given the option to go on the bus at 14:45 instead of 16:00 which was nice, but the van stopped so many times that we ended up, arriving at the exact same time that we would have if we took 16:00 van. It turned from a 2 and 1/2 hour trip to a 4 1/2 hour trip. They also dropped us off way outside of Krabi town. And then wanted us to pay ฿100 more to get to Krabi town we did that, but they still didn't even drop us off at our hotel so we ended up paying again to get a taxi to take us to our hotel which was only about a five minute drive away from where we were. We ended up paying almost ฿300 more when they could have just dropped us off where we were intended to go.

The trip went well, and I was allowed to take an earlier bus instead of my scheduled one without any additional fee, which I appreciate. HOWEVER, the arrival was chaotic to say the least. The bus did not drop us off at the actual bus station in Krabi. Instead, the driver stopped in front of a random shop/cafe, where from the very first second we were harassed to take a "recommended" transport to Ao Nang. When I say harassed, I mean it - my arm was literally pulled towards one of their cars. Impossible to take a grab from there. Make sure you escape that chaos and walk up to the actual bus station (only few minutes walk), you can easily take a grab from there.

We were at pick up point on time but van wasn’t there. We called and were informed it was running 20 minutes late (which otherwise wouldn’t have known). It was only us in the van until at some point driver made us change to another van with more people. Trip was ok overall

Everything gooes well

Van was super full, since everyone was brining a lot of luggage. Still the ride was smooth, we had a quick stop halfway and the Taxi driver was waiting for me for the transfer. Communication worked well. Overall Good experience

On time, good driver, road went well, confortable van not over crowded

The bus was almost empty, was an hour late. Part of the delay way because of the crazy trafic, but the driver kept stopping for locals and delivering packages, kinda an asian classic story. Seats were okay. Overall not great, not terrible.

It was great! They dropped us directly to our hotel which was great and hassle free. The chauffeur was very helpful and professional. He took great care of our luggage as well, both while packing with other luggage and boarding-deboarding.

Bus arrived 20 minutes early and wet smoothly. We stopped once at a bus terminal to use the bathroom and there were some snacks for sale there.

Was Okey and not the first time I took this bus. But this time the driver was a fool. Smoking in the car, spitting half the way out the window,throwing trash out the window, burping half the way, making stops for personal purposes

Bus 438 - 1h longer at the end but better than awaited. Very friendly driver.

Left on time and got to phuket on time. Driver is friendly.

On time When got to ao nang another driver picked me up to drop me at my hostel. Good service

Driver used the trip to deliver goods so we made a lot of stops and it ended up being +1 hour. Apart from that the driver was all the time hitting the horn, with aggressive driving. At least it was cheap (7€)

It was great, but 20 min to late on arrival, busdriver stopped for everything like for example; buying new flowers for on his window, picked up a package and dropped 20 min later. I could been better, but it also could much worser haha.

Way cheaper, if you buy it in the bus stand. No space ag all. Very cramped. Booked extra ticket for luggage but eventually kept other peoples luggage on to ours. Very uncomfortable.

They accepted to change our reservation to leave earlier and let US near the airport

Thank you for service. It was good.

Very good service. Comfor

Got to the bus station 40 minutes early, they were very well organised and directed us and didn’t have a single bit of stress. We ended up getting and earlier bus and the driver got us there safely and on time.

Good drive but driver forgott to drop me off at my Station. So he organised me a taxi to go backmit was all good.

We arrived at the bus station ahead of time, and they let us take an earlier bus. The journey was pleasant, and the driver was very friendly.

Everything was fine. The driver dro

The driver is an absolute madness. Speaking at the phone the whole ride, the AC was barely working and the van had a really weird smell… Also we made 3-4 stops to get boxes with unknown content which delayed our trip…

Bus was fine, not as shown in pictures but good enough for sure. Seats not super comfortable. The bus driver did not seem happy at all we booked with 12Go but the local operator helped to clear the situation.

Very nice bus driver, very friendly!

We arrived half an hour late, but in the end everything went well

All went fine to travel from A to B . The driver asked for continue trip from Bus terminal to Ao Nang another 150 baht , and of course this one’s without receipt and this was after traveling 200km with 220 baht 😉 . The system is in a way done to can do easy black money from tourists. The normal bus cost was 80 baht and took us exactly to the address , like a taxi.

It was fast and cheap, what else

We were in the back seats, and there was very little space for us with all the luggage and delivery boxes around. Otherwise all good.

Very fast. Good air conditioning

Driver took many random brakes/stops where he picked up and also delivered stuff to small shops during the way ? Did not take many minutes, but felt kind of odd. The bus also picked up other passangers during the way which is ok but bus felt crowded. We got on an earlier ride which was good. Although it lacked information about the trip from both check in terminal aswel from driver. We got on the road quick which after all. The driver did drive very fast(over limit at most time) but was a good driver. Stopped for 5-10min toilet-break halfway, that was good. At the end we did not stop at terminal Krabi, we stopped in a industry-area first. There was a minivan waiting for us. They asked passengers who wanted to go to Ao Nang for 150 bath extra per person at that stop. We was heading that direction later and took the offer(6-8 other did aswell so it felt more safe). It was not in the description before travel and fel a bit weird, but it was good service from the minibus though. Notice if you are tall , you will not be able to sit comfy on the bus. Had to sit sideways with legs for the whole journey. (Im like 185cm, and even my wife around 166cm could not sit ok). It was ok for this ride and the price, but on a longer journey it could have been worse.

Very nice

Everything went fine

Started to late but comfy bus

put us on an earlier bus as we arrived early, comfortable and journey felt quick

It was super cheap but if you wanted to go to Ao Nang it was 250 baht extra each which was never mentioned. It was very cramped on the bus at the back with all the bags, very warm on there too. Bus was on time which was great

We could take one bus erlier, good van, good seats, comfortable enough for up to 5hours. Not more, because of the space to the seats in Front. Difficult with long legs. We were absolut in time, inside the bus normal temperature. Would book again

On time..a bit crowded

I took a minivan from Phuket to Krabi. The bus driver was very polite and helpful, and the minivan was very comfortable. It was my second time with this minivan and definitely not the last one!

As always good service, journey was good, stopped half way, nice views and on time

Totally recommend, kind driver, the bus was comfortable, air conditioned, phone charger entrance &#1.0147226144538E+34;