IC
Ivan CThe van displayed on site is a little bit different , a lot different . It was a scrap van , imagine 2hrs with smell of diesel exhaust .
Vang Vieng — Vientiane, kombi Standardno, Family Service (Family Service), 22. kol 2026.
SB
Salma BThe journey itself went very well. A tuk-tuk picked us up at our hotel and then brought us to the van. The driver was polite and professional, but I don't understand why we were asked to provide our hotel address only to be left stranded in the middle of the city in 30°C heat with our suitcases. Unfortunately, with all the other passengers in the van, we each had to walk to our own hotels, which wasn't what we had agreed upon. I'm disappointed because the rest of the trip went smoothly. Please address this issue.
Vang Vieng — Vientiane, kombi Standardno, Lao Vangvieng Travel (Lao Vangvieng Individual Enterprise), 21. lip 2026.
JS
Jerrie SWe were picked up by a tuk-tuk and taken to a “bus station,” where a full bus was already waiting. Some extra chairs were placed in the middle of the bus for us to use. There was very little legroom, especially if you’re taller than 1.85m.
Vang Vieng — Vientiane, kombi Standardno, Family Service (Family Service), 17. svi 2026.
OA
Ori APickup was 25 minutes late. Arrival at destination was 70 minutes later than stated, causing me to nearly miss an important meeting.
Completely unreliable.
Vang Vieng — Vientiane, kombi Minivan + Bus, Buasai Travel, 21. tra 2026.
AF
Alexandre Fold VAN overbooked ( 2 people were asked to leave and take the next one), not head rest, no airco, …
Vang Vieng — Vientiane, kombi Standardno, Family Service (Family Service), 5. tra 2026.
RL
Raz LI paid for a Van and got a bus..
Vang Vieng — Vientiane, kombi Standardno, Family Service (Family Service), 3. tra 2026.
RE
Roger ECrowded, bags by seats, eisle fold down seats used, over half hour late leaving. Old van.
Vang Vieng — Vientiane, kombi Standardno, Family Service (Family Service), 1. tra 2026.
LG
Laetitia GBus was confortable
Vang Vieng — Vientiane, kombi Standardno, Family Service (Family Service), 25. ožu 2026.
AS
Anne SInformation was clear. Tour operator office was easy to find, there was a waiting area, toilet, and the woman running it spoke good English. Left and arrived on time. The minivan was comfortable enough, although not a lot of leg room. One toilet stop just before arriving in Vientiane.
Vang Vieng — Vientiane, kombi Minivan, Sarah Transport Laos (Sarah Transport Sole Co., Ltd), 22. ožu 2026.
RE
Roger EOn time, smooth road, good trip, in town to in tow n.
Vang Vieng — Vientiane, kombi Minivan, Sarah Transport Laos (Sarah Transport Sole Co., Ltd), 22. ožu 2026.