LK
Leonid KThe 1st class is the same like the 2nd class, and the AC functioned horribly through all the journey
Vientiane — Vang Vieng, Vlak Sjedalo prve klase, Laos Railway by Family Service, 11. lis 2026.
LG
Lea GThey told us to let the luggage in the bus. Afterwards we checked everything and 200 € were gone
Vientiane — Vang Vieng, kombi Standardno, Family Service (Family Service), 11. lis 2026.
TK
Thomas KDriver Was Not ready.
We was going to a Gas Station Empty Tank.
Then The Driver needs Lunch Time.
Driver was ohne The Phone was written thinks on a paper.
After that was driving badly at the Highway left side In the middle on the right.
The Highway was Clear he was driving 80Km/h then 100-120-100-80 and so going on.
I mean it’s just a Short ride from Vientiane to Vang Vieng. We needed 3 hours for it 😟
Next time I take the train and Give my Money the Chinese Railway.
Vientiane — Vang Vieng, kombi Standardno, Family Service (Family Service), 7. lis 2026.
AS
Amelito SCould have been a 5. You still need to exchange your voucher to the paper ticket via a person - can’t it be sent to our email add or have a dedicated booth in the train station for paper ticket redemption? Next, there was a lady in the carriage who I think is selling perfume or mosquito repellant, she talks so loud - for me it’s screaming. Passengers can’t rest while in the train.
Vientiane — Vang Vieng, Vlak #D84 Second Class Reserved Seats, Laos Railway by Naluang (Laos Railway by Naluang), 5. lis 2026.
C
Claudia Well organized, clean railway station and carriages. All in time,
Vientiane — Vang Vieng, Vlak Sjedalo druge klase, Laos Railway by Family Service, 27. ruj 2026.
PV
Paul VI am usually not too critical but this one wasn’t good. Booked a transfer from our airport hotel in Vientiane to Vang Vieng and were not picked up without any notice. After a call to the company running the service we were told our hotel was too far and we should report at another hotel for the next bus. Here we were picked up by a TukTuk who took us to a meetingpoint were we stuffed in a very hot bus, certainly not the minibus on the picture and departed 85 minutes late. Three hours after we were due to be picked up we passed our hotel (which was too far) enroute to Vang Vieng. Fortunately despite the temperature in the bus the rest of the trip was uneventful.
Not 12GoAsia to blame but Family Services which was running the service.
Vientiane — Vang Vieng, kombi Standardno, Family Service (Family Service), 11. kol 2026.
CM
Christian MEverything went smooth.
Vientiane — Vang Vieng, Vlak Sjedalo druge klase, Laos Railway by Family Service, 8. kol 2026.
TF
Thomas FGood service, only the train changed so we couldn‘t go as planned.
Vientiane — Vang Vieng, Vlak #C82 Sjedalo druge klase, Laos Railway by RG Adventure (RG Adventure ), 28. srp 2026.
GP
Gena PGreat service. Fast, professional, convenient.
Vientiane — Vang Vieng, kombi Minivan, Sarah Transport Laos (Sarah Transport Sole Co., Ltd), 25. srp 2026.
J
Jennifer Receiving some form of communication for confirm pick up times would have been nice.
Vientiane — Vang Vieng, Vlak Sjedalo druge klase, Laos Railway by Family Service, 15. srp 2026.
