Autobusi su najpovoljnije prijevozno sredstvo s velikim brojem terminala diljem zemlje i pogodnim voznim redovima koji će vam pomoći u planiranju putovanja. Autobusi su zgodna opcija i za one koji putuju s malim budžetom i za one koji ne žele napraviti kompromis u pogledu udobnosti. Sapa Discovery Travel nudi autobusnu uslugu s dostupnom online rezervacijom. Prije nego što rezervirate kartu, pročitajte recenzije drugih putnika kako biste odabrali najbolju opciju.
Apa Stasiun Utama Sapa Discovery Travel?
Sapa Discovery Travel prevozi autobusima do i od sljedećih stanica:
234 Tay Son
Go Asia Restaurant
Luang Prabang Railway Station
Em oi Hotel
55 Nguyen Hoang
45 Vo Lieu
Cao Bang Garage 42
Ha Long Happy Travel Tuan Chau
106 Hoang Thi Loan
37 Duong 3I10
54 Pho Cu
Phong Nha Backpacker Hostel
28 Chu Van An
SDT Hoi An Office
Bo Y International Border Gate
303 Pham Ngu Lao
525 An Duong Vuong Street
73 Nguyen Cong Hoan
Zračna luka Da Nang
SDT Ninh Binh Office
271 Nguyen Tu Luc
Zračna luka Hanoi Noi Bai
Tuan Chau Harbour
729 Giai Phong
27 Tu Mo
12 Pham Van Dong
Ha Giang Donkey Backpackers Hostel
University of Languages
Gas Station 11
88 Le Hong Phong
Zračna luka Ha Noi
Hoi An Hanh Cafe
Garden Homestay
Tuan Chau Harbour
The Long Restaurant
Dong Van Bus Station
Winds House
Cat Ba Transfer
160 Tran Quang Khai
Seangmany Restaurant
120 Tran Nhat Duat
Van Phong Sapa
Mai Chau Sunrise Village
Gold Hotel Ninh Binh
Hoa Khanh 16 Gas Station
Hoi An
Hanoi Airport
Phong Nha Midtown Hotel
Sun Flower Hotel
28 3 Thang 2 Street
Dream 1985 Hotel
HagiangGo Hostel Motorbike and Tour
Nhuan Nhunh Pho
204 Ha Huy Tap
Da Nang An Phu
317 Pham Ngu Lao
Nha Trang Nothern Bus Station
Sapa Discovery Travel Hanoi Office
Toyota Quang Ninh
37 Duong 310
255 Le Thach
Noi Bai Dosmetic Terminal E5
Van Phong Sapa
Friendship Pass
Break Time Coffee
Thang Long Hotel
14 Ngo Nguyen Huu Huan
SDT Da Nang Office
VangVieng Backpackers Hostel
SDT Ninh binh office
78 Tran Quang Khai
Central Backpackers Hostel Phong Nha
Bus Station 76
411 Dien Bien Phu
Gas Station 24
Hanoi My Dinh Bus Station
2 Nguyen Hue
Mac Thanh Honstay
125a My Dinh
84C Cao Ba Quat
Nha Hang Hai Yen 20
Aqua Of The Seas Cruise
Ben xe Mien Tay
2 Lam Hoang Vy Da
99 Nguyen Cu Trinh
213 Pham Ngu Lao
Cam Ranh Domestic Terminal
37 To Vinh Dien
77 Thai Nguyen Nha Trang
Song Bang Hotel
697 Duong Dien Bien Phu
Central Hills Pu Luong
Vientiane Southern Bus Station
19 Duong 3 Thang 2
198 Ngo Gia Tu
SDT Hanoi Office
Muang Khua
Nha Hang Van Khoa
338 Tran Khat Chan
SDT Hue Office
Mai Chau Secret Garden
Meo Vac Bus Station
132 Duong Hien Giang
Ha Giang Bungalow
Vientiane Garden Boutique Hotel
SDT Hanoi Office
OH Pu Luong Homestay
Pool Side Villa
Nuoc Ngam Bus Station
Bai Dinh Pagoda
Sapa Ha Son Bus Station
SDT Phong Nha Office
20 Hang Muoi
Lotus Aroma Sapa Hotel
Cat Ba Local
Dollar Coffee
229 Pham Ngu Lao
69 Vo Lieu
Sapa Garden Bungalow
Mr Khanh Travel Agency Ninh Binh
71 Tay Son
37 Duong 3I10
106 Phong Chau
Lao Viet Restaurant
Minh Dung Hotel
23 Cu Chinh Lan
Lac Hong Bus 18 16 Bach Ma street
122 Ha Huy Tap
Nguyen Hoang Bus Station
Dien Bien Phu Bus Station
273 Pham Ngu Lao
Da Lat Bus Station
Cafe Ong Bau Tuan Chau
Domestic Airport Noi Bai
Puluong Retreat
Ninh Binh
126 Nguyen Huu Canh
F1 Result Pham Hong Thai
325 Nguyen Hue
Halong International Cruise Port
Zračna luka Danang
680 Nguyen Binh Khiem
Hanoi Opera House
Hanoi Old Quarter
100A Dien Bien Phu
96 Hoang Thi Loan
Kanyas Restaurant
32 Hung Vuong
Ceramic Dien Bien Phu
114 Tran Nhat Duat Street
Hoi An City
Cat Ba Town
Little Mai Chau Homestay
The Long Restaurant
Cuc Phuong National Park
Ban Gioc Waterfalls
24 Pasteur Street
70 Nguyen Huu Huan
192 Xo Viet Nghe Tinh
Zračna luka Noi Bai
141 Ho Nghinh
Ba Be Lake View Homestay
Toyota Ha Long
32 Bui Thi Xuan
Villa Ban Pakham Hotel
0KM Restaurant Puluong
Quy Nhon Bus Station
Vinh Duc Hospital
Ha Giang City Hostel
Lao Bao Border Check Point
26 Nguyen Hue
103 Ton Duc Thang
1 To Hien Thanh
Ha Giang Bungalow
Željeznička stanica Vang Vieng
34 Thich Quang Duc
Trang An Bungalow
1a Nguyen Dang Khue
Laos Luxury Travel
XANH SAPA Electronics Supermarket
SDT Nha Trang Office
Gia Cat Long Hotel
Tam Coc Boat Station
Vang Vieng Trendy Hotel
25 Tu Mo
01 Le Lai
11 KQH Hoang Dieu
Ha Long Essence Classic
Break Time Coffee
Cat Ba SOL Beach
Apa Rute Terpopuler Sapa Discovery Travel?
Najpopularnija odredišta za Sapa Discovery Travel su:
Cijena vašeg putovanja autobusom ovisit će i o odredištu i o klasi vaše karte. Imajte na umu da na određenim rutama nisu dostupne sve klase karata, ali za duža putovanja gotovo uvijek postoji dobar izbor opcija. Odlučite se za autobus za spavanje za najprikladnije putovanje preko noći. Autobusi za spavanje obično su opremljeni ležajevima ili mekim naslonjenim sjedalima, imaju ugrađeni WC, a vaša karta može uključivati i druge pogodnosti kao što su grickalice ili čak ručak. Noćni autobus također je dobra ideja ako želite uštedjeti na hotelskoj sobi. Tijekom dana ekspresna usluga često je najbolja vrijednost za novac, jer ima manje zaustavljanja od autobusa običnog ili standardnog razreda i putuje brže. Na nekim rutama može biti ključno odabrati pravu klasu jer, recimo, autobusu običnog ili drugog razreda može trebati nekih 6 sati da prijeđe udaljenost koju autobus prvog razreda ili ekspres prijeđe za dva sata!
Prednosti i nedostaci putovanja autobusom
Prednosti putovanja autobusom
Autobusi se obično mogu pohvaliti najširom mrežom pokrivenih destinacija. Putuju na mjesta do kojih ne možete doći avionom ili čak vlakom
Putovanje autobusom je jednostavno – nema potrebe da dolazite na autobusni kolodvor puno unaprijed, a prijava je obično vrlo brza formalnost za razliku od putovanja zrakoplovom
Autobusne karte su vrlo povoljne. Da, postoje skupe opcije prve klase ili VIP, ali ako imate ograničena financijska sredstva, autobus je prvo prijevozno sredstvo o kojem morate razmišljati
Istodobno, postoje različite klase usluga koje odgovaraju svakom proračunu. Ako tražite višu razinu udobnosti, autobusi će vam je također pružiti.
Nedostaci putovanja autobusom
Međugradski autobusni kolodvori mogu se nalaziti izvan centra grada na periferiji. To znači da ćete morati izračunati dodatno vrijeme i novac da biste stigli tamo. Na određenim destinacijama dolazak s autobusnog kolodvora može vas koštati više nego što biste očekivali, jer samo ograničenom broju prijevoznih tvrtki dopušteno je voziti rutu – a cijene mogu biti napuhane.
Tijekom vikenda ili vrhunca sezone autobusi koji voze na neka turistička odredišta mogu ponestati u rasporedu i zahtijevaju rezerviranje unaprijed.
Iako autobusi ne ovise o vremenskim prilikama kao trajekti, autobusna putovanja također mogu biti odgođena ili otkazana zbog lošeg vremena ili uvjeta na cesti – imajte to na umu ako putujete tijekom određenih godišnjih doba ili na određena odredišta.
37 Duong 3I1054 Pho CuPhong Nha Backpacker Hostel28 Chu Van AnSDT Hoi An OfficeBo Y International Border Gate303 Pham Ngu Lao234 Tay Son525 An Duong Vuong Street73 Nguyen Cong HoanZračna luka Da NangSDT Ninh Binh Office271 Nguyen Tu LucZračna luka Hanoi Noi BaiTuan Chau Harbour729 Giai Phong27 Tu MoGo Asia Restaurant12 Pham Van DongHa Giang Donkey Backpackers HostelUniversity of LanguagesLuang Prabang Railway StationGas Station 1188 Le Hong PhongZračna luka Ha NoiHoi An Hanh CafeGarden HomestayTuan Chau HarbourThe Long RestaurantDong Van Bus StationWinds HouseCat Ba Transfer160 Tran Quang KhaiSeangmany Restaurant120 Tran Nhat DuatVan Phong SapaMai Chau Sunrise VillageGold Hotel Ninh BinhHoa Khanh 16 Gas StationHoi AnHanoi AirportPhong Nha Midtown HotelSun Flower Hotel28 3 Thang 2 StreetDream 1985 HotelHagiangGo Hostel Motorbike and TourNhuan Nhunh Pho204 Ha Huy TapDa Nang An Phu317 Pham Ngu LaoNha Trang Nothern Bus StationSapa Discovery Travel Hanoi OfficeToyota Quang Ninh37 Duong 310255 Le ThachNoi Bai Dosmetic Terminal E5Van Phong SapaFriendship PassBreak Time CoffeeThang Long Hotel14 Ngo Nguyen Huu HuanSDT Da Nang OfficeVangVieng Backpackers HostelSDT Ninh binh office78 Tran Quang KhaiCentral Backpackers Hostel Phong NhaBus Station 76411 Dien Bien PhuGas Station 24Hanoi My Dinh Bus Station2 Nguyen HueMac Thanh Honstay125a My Dinh84C Cao Ba QuatNha Hang Hai Yen 20Aqua Of The Seas CruiseBen xe Mien TayEm oi Hotel2 Lam Hoang Vy Da99 Nguyen Cu Trinh213 Pham Ngu LaoCam Ranh Domestic Terminal37 To Vinh Dien77 Thai Nguyen Nha TrangSong Bang Hotel697 Duong Dien Bien PhuCentral Hills Pu LuongVientiane Southern Bus Station19 Duong 3 Thang 2198 Ngo Gia TuSDT Hanoi OfficeMuang KhuaNha Hang Van Khoa338 Tran Khat ChanSDT Hue OfficeMai Chau Secret GardenMeo Vac Bus Station132 Duong Hien GiangHa Giang BungalowVientiane Garden Boutique HotelSDT Hanoi OfficeOH Pu Luong HomestayPool Side VillaNuoc Ngam Bus StationBai Dinh PagodaSapa Ha Son Bus StationSDT Phong Nha Office20 Hang MuoiLotus Aroma Sapa HotelCat Ba LocalDollar Coffee229 Pham Ngu Lao55 Nguyen Hoang69 Vo LieuSapa Garden BungalowMr Khanh Travel Agency Ninh Binh71 Tay Son37 Duong 3I10106 Phong ChauLao Viet RestaurantMinh Dung Hotel23 Cu Chinh Lan45 Vo LieuLac Hong Bus 18 16 Bach Ma street122 Ha Huy TapNguyen Hoang Bus StationDien Bien Phu Bus Station273 Pham Ngu LaoDa Lat Bus StationCafe Ong Bau Tuan ChauDomestic Airport Noi BaiPuluong RetreatNinh Binh126 Nguyen Huu CanhF1 Result Pham Hong Thai325 Nguyen HueCao Bang Garage 42Halong International Cruise PortZračna luka Danang680 Nguyen Binh KhiemHanoi Opera HouseHanoi Old Quarter100A Dien Bien Phu96 Hoang Thi LoanKanyas Restaurant32 Hung VuongCeramic Dien Bien Phu114 Tran Nhat Duat StreetHoi An City Cat Ba TownLittle Mai Chau HomestayThe Long RestaurantCuc Phuong National ParkBan Gioc Waterfalls24 Pasteur Street70 Nguyen Huu Huan192 Xo Viet Nghe TinhZračna luka Noi Bai141 Ho NghinhHa Long Happy Travel Tuan ChauBa Be Lake View HomestayToyota Ha Long32 Bui Thi Xuan106 Hoang Thi LoanVilla Ban Pakham Hotel0KM Restaurant PuluongQuy Nhon Bus StationVinh Duc HospitalHa Giang City HostelLao Bao Border Check Point26 Nguyen Hue103 Ton Duc Thang1 To Hien ThanhHa Giang BungalowŽeljeznička stanica Vang Vieng34 Thich Quang DucTrang An Bungalow1a Nguyen Dang KhueLaos Luxury TravelXANH SAPA Electronics SupermarketSDT Nha Trang OfficeGia Cat Long HotelTam Coc Boat StationVang Vieng Trendy Hotel25 Tu Mo01 Le Lai11 KQH Hoang DieuHa Long Essence ClassicBreak Time CoffeeCat Ba SOL Beach
Sapa Discovery Travel Recenzije tvrtke
V S
Valter S
OK
Autobus VIP11 + CAR, Sapa Discovery Travel, 29. stu 2025.
The way you’re welcomed when picking up your ticket, the lady who walks you to the bus—and then the way the baggage handler and other staff acted like total jerks. Before my stop at Hoi An Hospital, the guy came over and kicked me to let me know we were arriving; I packed my things, and then, right before the stop, he did the exact same thing! I told him in Dutch, "What a dick you are!" They basically just threw me out; it was raining, and they wanted to dump me onto the street without giving me a chance to even put my shoes on. I made a point of sitting on the entrance steps to put on my sneakers, and my bag was tossed out of the luggage compartment straight into the water! The hospitality I’m used to here in Vietnam was nowhere to be found!! There also was no use of the usb to charge my phone
Bus was 20 minutes late picking me up but no problem. Bus was very comfortable and not crowded. Driver was very good. We stopped once for bathroom and food. We arrived an hour late but that's because they say 3.5 hours but that can't be done by bus. All in all I enjoyed the ride. Thank you
The ride we booked at 11:40 was overbooked so we were put in another bus starting at 13:00,. No full refund, because our booking was already confirmed, even though there obviously was not enough room for us. It took an hour to sort it out via WhatsApp. Did not get new ticket and had to ask at the station. Drivers were not friendly and were using the horn way more than any other driver we have had in Vietnam, which we visit frequently. Will not book "Sapa Discovery Tours" again and maybe go to the ticket shop next time to avoid 12go altogether.
There was a serious lack of information. For example, we were not told that the transport was not direct. We were taken to Hanoi, where we had to wait for another transfer to Tam Coc. Nobody responded to our messages until the last minute. Overall, the communication was very poor.
Fine as they were active on WhatsApp to arrange everything. However the staff in the bus was not respectful and was playing very loud noise in the night. A lot of facilities of the cabin were barely working or destroyed. And told us they will arrange a véhicule for us to go to the station but forgot to mention prices so we where surprised to pay at the end even if it’s normal at least tell us about it. But the overall ride was ok.
Autobus Train + Mini van + Vip cabin 24, Sapa Discovery Travel, 13. srp 2026.
M M
Mark M
The sleeper bus is ok.Im pretty sure the driver is a good driver but the honking of the horn was unbearable. Im not joking. He just blew the horn all of the trip.The bus was fine but honestly won't bus again. Trains from now on if able
The service was good however the check-in instructions were lacking leading to a last minute dash. Additionally the bus didn't match the pictures much. Still would use again because they worked well and got me where I needed to be.
The driver drove very fast, constantly overtaking around corners where he could not see on coming traffic. Surprised we got here in one peace.
Autobus VIP 11, Sapa Discovery Travel, 30. svi 2026.
L I
Lester I
Excellent i had no problems finding the location and arrival place was all accurate. The bus beeps non stop really. So bring a headphone or ear plugs.
Autobus VIP 32, Sapa Discovery Travel, 29. svi 2026.
K S
Keri S
The bus itself was very nice very spacious and comfortable. However the drivers were rushing me and the bus was leaving 20 mins early so he was rushing me to the bus. He also rushed me off the bus to change buses and didn't explain why. This was on the bus from Hanoi to Sapa. The drivers were also talking to each other very loudly the entire time so it was hard to rest, and the whole time the buses were beeping very very loudly so it was also distracting and hard to rest.
There were delays (due to public holidays, so understandable) which meant that there were limited toilet stops and no food stop on a 9 hour journey. It was lucky that I ate a decent meal just before we set off & just beat this in mind if you're travelling on public holidays. Otherwise very good service!
Autobus Cabin 34 + Van, Sapa Discovery Travel, 1. svi 2026.
J H
Jake H
Despite its age and basic facilities, the semi-sleeper was quiet and comfortable for an overnight journey.
Autobus Budget sleeper + Van, Sapa Discovery Travel, 17. tra 2026.
M V
Maria V
It was on time, a good ride with toilet and food break.
Autobus Sleeper 41, Sapa Discovery Travel, 15. tra 2026.
E K
Elisabeth K
The driver was 40 minutes late and then he was in and out of the car several times, probably there was something wrong with the bus because he opened the hood. He had two cellphones but he didn’t answer when the company called him. They sent me texts and asked me to take a photo of him and then they called me and asked me to give the driver my cellphone.
We became almost 2 hours late and there was a terrible sound that indicated that something was wrong with the bus. The only positive thing was that he drove me and some other passengers 350 meters and dropped us at the hotel.
Autobus VIP11 + CAR, Sapa Discovery Travel, 11. tra 2026.
M A
Manuel A
Late arrival in Hoi An. 18 hours not 15, as advertised. Sheets and blankets just folded and reused, yuck.
Autobus VIP 32, Sapa Discovery Travel, 8. tra 2026.
Y S
Yazmeen S
Bus trip wonderful. Appreciate the toilet stop every 2 hours.
Autobus Local Cabin, Sapa Discovery Travel, 5. tra 2026.
B G
Benjamin G
Bus departed an hour before scheduled time, necessitating a nearly two hour wait outside in the rain in Hanoi for a connecting bus. No clear information about the connection in advance or during the connection. Beds not long enough for a six foot tall man.
The suspension of the bus was very soft. We could feel every bump and the motion of the bus induced a feel of nausea for part if the journey.
The driver was on the horn the whole trip and was most annoying.
Where we have a choice in the future we will travel by train,
We left late, the van wasn’t very comfortable and the driver constantly pressed down the accelerator then let go, over and over, which added to an uncomfortable ride.
Bus was comfortable but the ride ended in Da Nang and we were told to get off and take a mini bus the rest of the journey. This was not communicated to us beforehand so came as a surprise.
The blanket provided was very thin
The trip was very comfortable, bus with air conditioning and wide comfortable seats. They provided little bottle of water for each passenger. And there was a stop on the way in the middle for a toilet.
First, we were picked up in a comfortable VIP bus.
Unfortunately, during the stopover, nobody knew when the next bus would arrive, and we had to wait on the street.
The VIP cabin bus was so overcrowded that people had to lie in the aisle, and there were no blankets or pillows left.
I booked the bus via the website but there is no information as to where the bus leaves from. I booked anyway and had to contact Ga Ran travel directly to get them to tell me.
It was the main bus station behind the airport, which I did not know about.
This should be prominent information.
The bus was OK with two toilet breaks in the 6 hour trip.
Autobus Local Cabin, Sapa Discovery Travel, 21. ožu 2026.
A D
Alison D
The bus was as expected and brand new.
We only did a stop in the morning.
One of the drivers was not sympathic at all, he was annoyed when checking our tickets which was super complicated... he was super intrusive into our beds when wanting to ask us something and none of them spoke english.
We got a transfer to our hotel in Hoi An for free 👍
Bus was 30 minutes late booked a sleeper bus, VIP shuttle arrived which was cramped (I’m 6,1), driver had no English so no communication.
Arrived in Tam Coc told to get off bus after about three hours, luckily one of the passengers had some English and explained we wait for another bus at that location which was crazy busy. Very tired and confused at this stage.
Lady at that location was helpful, put us and others in taxis to go to bus station where large groups were also waiting, a lot of confusion there, buses arrived with people scrambling to get on with drivers shouting in very broken English “get on get on”.
Eventually got on our sleeper which was ok, you don’t get any sleep as bus was swerving through traffic breaking and blowing air horns etc.
Arrived Da Nang with driver shouting get off get off.
We didn’t know what was going on, it was dark with people everywhere, thought it was a toilet break so we got off to absolute chaos with dodgy taxi drivers in our faces, cars constantly beeping at us as there was no room to move, driver yelling get off get off all in darkness, had to check google maps to see what town we were in.
Got back on, got our bags and booked a Grab all while fending off aggressive taxi drivers, had to constantly walk away from them as they were very persistent.
I don’t recommend this service, drivers very arrogant and rude with little or no English, no communication as to what is happening and no sleep.
We will be getting the train for our next trip.
The Buses were very comfortable and clean! The second busdriver though was HORRIBLE! He was so rude and screamed whenever someone wanted to go to the toilet and just send them back to the Bus! So there was even someone on the Bus peeing their pants, that’s unbelievable actually !
There are far more worse sleeper busses in vietnam (as i heard). However i couldn‘t sleep more than one hour and a half. The seats/beds were very hard and uncomfortable and the street was so bumpy and because of the constant pushing of the horn wasn‘t able to sleep in any way. The driver was very friendly and nice and didn‘t shout or anything. He also stopped if you asked if you could pee. The bad thing was: i paid a lot more than usually just to arrive at a more reasonable time (5:30 am). He was waking me up at 3:15 am to tell me (he was very happy) that he did make it in two hours less and that we arrived.
The bus was clean.
No wi-fi.
Comms was not as good as normal. The pick up point was not clear until the night before.
The journey was super. A good driver.
Arrived early. Stopped 200m passed drop off, which added to walk to accommodation
At first the Pickup point we should go to don’t exsist anymore, but nobody gave is this information! We had to call the SAPA discovery Hotline and they said we must go to the bus terminal that was about 2km from the pick up point we went to. There was the bus. The ride was okay, no water as usual. permanent honking, but thats normal in Vietnam. We arrived almost one hour earlier but at another place in town then we should arrive.
First part with the driver driving like crazy, we all got sick in the back of the limousine. Then no information about the second bus for 2 hours. And the final bus gave us bedbugs… All drivers quite rude, that’s the usual.
The man behind the counter go Asia couldn’t even be bothered to look up at me when I asked if we were in the right place and offered to show my tickets. Just no need for such a rudeness.
The bus suddenly stopped and the driver shouted Hoi an. We were in fact in Danang but nobody gave us that information. We were just heard it off the bus like prisoners. The Driver kept shouting go go as there was no warning. It took a few minutes for me to gather up my stuff as a 70-year-old woman, they make no effort to help at all and as I was struggling down the steps with my bags he went to push me and was screaming at me to get off. I have never experienced anything so awful in my life. This man should not have a job. All the passengers on the bus were tourists and without us tourist paying for our VIP bus he would not have a job how dare somebody treat people like that? Literally it was like we were prisoners being Turf off the prison bus, I would never use this bus service again.
It was a really bad experience, the operator agency ( sapa discovery travel) manage poorly the communication of the broke down of our scheduled bus.
First they offer us a earlier bus and that was already inconvenient for us and then, they changed for a even earlier one which will cost us our accomodation since we won’t reach at the planned time, adding to that we did take the decision to book this bus because we wanted a smooth and comfortable ride as it was advertised, so we didn’t mind pay the extra money but they never deliver that kind of service. They didn’t offer any kind of compensation or the full refund of the price. We end up taking 4 different kinds of transportation for a trip that was mean to be one easy ride ( which were late )
Our sleeping was whack and certainly they could manage the communication better as we were putting into cars without any security were will drop us and just when we got in Hanoi we had some certainty that it was the right bus. It’s was very confusing, disrespectful and scary. Never again with this operator, please train up your staff they acted like the didn’t care and we were suggested to not think too much about it while we were put in a random car.
I don't get what the fuzz is with the bad reviews for this company. We (2) went from Hoi And to Cat Ba and the journey was well executed, we had fullest support online, in the offices and busses. The bus (VIP sleeper cabin 22 cabins) was the absolut best standard we were driving with and the staff made after every stop sure that everyone had seatbelts on. TV was working, massage chairs were working, electricity was working. Other companies (An Phu for example) pretend to have the same amenities but are fake/not working. The support for clarification on various specific details on this specific trip (hostel room provided if required) were excellent and clarified that hostel room is provided in case you were not able to find something yourself. This company for me personally has defined a new standard of how service should be. We were 2h late but come on, it is Vietnam and whoever complains about late busses should have added spare time into their schedule. As it is as well with any European bus transports and surely in the states as well.
Disappointing on the other hand was 12go. I paid extra for VIP support and they basically did nothing to help clarifying questions.
The overall experience was good it just took about 15 hours instead of 12, which I get the driver had to stop and rest however just don’t advertise it as less. Had a toilet, beds were fine. I’m 5’2 though and I just fit
Comfortable, safe journey. Wonderful seats and driver. SDT (with horrible reviews) seems history, and now have changed name and quality as HM Happy Car Buslines.