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FAQ

Dear customer, Please find below this text answers to the most common questions regarding the trips we offer on our website. Please use the search bar above or scroll down to check them out. If you can not find the answer, please send a message through the form at the bottom of this page.

Japan Rail Pass (JR Pass)

  1. Japan Rail Pass Conditions
  2. How do we provide Japan Rail Pass?
  3. About Japan Rail Pass (JR Pass)
  4. Is it possible to deliver our Exchange Order paper to the hotel in Japan or Worldwide Shipping?
  5. How can I make a SEAT reservations?
  6. How long The Rail Pass Exchange Order Paper / Japan Rail Pass valid?
  7. How to collect Exchange Order Paper and redeem it to Japan Rail Pass?
  8. How to use Japan Rail Pass?
  9. Can I make seat reservations on particular train?
  10. Can I use Japan Rail Pass to all types of trains?
  11. Japan Rail Pass compensation policy
  12. I’m Japanese. Can I get a Rail Pass?
  13. Do I need a Rail Pass for children?
  14. Busy Times
  15. Until when is my Rail Pass valid on the last day?
  16. What happens if I have to delay / cancel my trip?
  17. What are the advantages of a Green pass?

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  1. Japan Rail Pass (JR Pass)
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