AK
Anton KThe journey itself was extremely stressful because my suitcase was seriously damaged during the first boat transfer from Koh Phi Phi.
My suitcase was damaged while being handled by the staff, and my belongings fell out. Instead of properly assisting me or documenting the incident, the staff gave me a garbage bag and told me to put my damaged suitcase and belongings inside it.
What made the situation even worse was the way the staff handled the incident. They were laughing and rushing me, telling me to hurry because the bus was waiting. I was then immediately transferred to the next stage of the journey, so I had no realistic opportunity to find the responsible staff member, make an official report, or ask for compensation at the port.
This was a multi-stage journey from Koh Phi Phi to Koh Phangan, involving a boat, a bus and another ferry. Because I had to continue the journey immediately, I could not simply stay at the first port and resolve the luggage issue there.
I have photographs documenting the damage and the bag that was given to me.
The way the luggage damage was handled was unacceptable. I hope the carrier and 12Go will take responsibility for investigating the incident and provide a proper solution for the damaged luggage.
Από Κο Πι Πι προς Κο Πα Νγκαν, Πορθμείο Speedboat+van+Ferry (cabana), Future Travel and Service (Future Travel and Service), 24 Σεπ 2026
KN
Kayleigh NGreat experience, but our suitcase were outstide the boat while raining..
Από Κο Πι Πι προς Κο Πα Νγκαν, Πορθμείο Ταχεία μεταφορά, Lomprayah (ลมพระยา), 3 Αυγ 2026
WR
William RWe were not sure because of the reviews but everything was perfect, good organisation at our arrival at the pier to go in the van. The only thing is that the last boat arrived at 5:30 pm not 4:30pm.
Από Κο Πι Πι προς Κο Πα Νγκαν, Πορθμείο Πλοίο + Βαν + Πλοίο, Krabi Transport and Travel (Krabi Transport and Travel), 3 Μαρ 2026
A
Adam Upon arrival at the ferry terminal, we looked for the van but couldn't find it. We waited 20-30 minutes, then called the hotline number and someone came. The rest of the journey was uneventful.
Από Κο Πι Πι προς Κο Πα Νγκαν, Πορθμείο Πλοίο + Βαν + Πλοίο, Future Travel and Service (Future Travel and Service), 25 Φεβ 2026
MD
Matthew DThe transfer van driver we had was very overbearing and rude and very strict.
Από Κο Πι Πι προς Κο Πα Νγκαν, Πορθμείο Πλοίο + Βαν + Πλοίο, Temp, 11 Ιουν 2025
SA
Sayed AIt’s actually a good service cheaper than other places
Από Κο Πι Πι προς Κο Πα Νγκαν, Πορθμείο Πλοίο + Βαν + Πλοίο, Sapthaweephol Tour and Travel (ทรัพย์ทวีผลทัวร์แอนด์ทราเวล), 7 Ιουν 2025
S
Sabrina It went really smoothly and everything on time.
Από Κο Πι Πι προς Κο Πα Νγκαν, Πορθμείο Πλοίο + Βαν + Πλοίο, Sapthaweephol Tour and Travel (ทรัพย์ทวีผลทัวร์แอนด์ทราเวล), 15 Μαΐ 2025
JP
Juan PThey say small luggage is free, but they charge for carrying it because they say there's no room on the bus to carry it. It rained during the trip, and water seeped into the bus. The ferry and the bus were overbooked. There was no room to sit.
Από Κο Πι Πι προς Κο Πα Νγκαν, Πορθμείο Ταχεία μεταφορά, Lomprayah (ลมพระยา), 12 Μαΐ 2025
GP
Gevorg PThis was very well coordinated and efficient. I was really impressed good job 👏
Από Κο Πι Πι προς Κο Πα Νγκαν, Πορθμείο Ferry + Bus, Lanta Super Concord Tour, 11 Μαΐ 2025
AM
Alain MOverall it went well except for the driver who pick us up from the small shuttle bus taking us to the stop where we took the large one, he was really agressive -obnoxious and not nice at all!
Από Κο Πι Πι προς Κο Πα Νγκαν, Πορθμείο Ferry + Bus, Lanta Super Concord Tour, 16 Φεβ 2025