SL
Salvatore LBus with delay. Bus arrive. They haven't clean the bus, let used bottle of whater and blankets. The bunk was sticky.
Από Ανόι προς Χα Γιάνγκ, λεωφορείο Lower Single Cabin, Sao Viet, 29 Οκτ 2026
RB
Ryan BI was on the 12:30pm departure from Hanoi to Ha Giang and the driver we had alongside his colleague were incredibly rude, unwelcoming and off putting to be honest.
Multiple buses left that day but our bus didn't leave till 12:55 if that helps.
When I arrived at the bus station I came to the entrance at the doors and I asked a man with an orange t-shirt if I was in the right place. I was told to go away as if I was being a waste of time, I continued to ask showing my booking and address given to the man but he continued to be rude and he spoke to a fellow colleague and they laughed. To me it was obvious this was about me, and as someone who is just wanting to get on the right bus this was below expectations of what I'd expect.
This man ended up being our driver and I could hear other people mention how unwelcoming and unpleasant he was.
The trip itself was fine but the driver really made myself, my friends and others on the bus uncomfortable.
You need to work on this.
Από Ανόι προς Χα Γιάνγκ, λεωφορείο Single Royal Cabin, Bang Phan, 26 Οκτ 2026
GK
Gerald K1,5hrs delay, no information provided.
Από Ανόι προς Χα Γιάνγκ, λεωφορείο VIP Sleeper 41, Truly Hagiang (Du lich Á châu), 13 Οκτ 2026
BP
Bernardino PThe driver went too fast and aggressive driving.
Από Ανόι προς Χα Γιάνγκ, λεωφορείο Lower Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), 11 Οκτ 2026
TH
Trung HAmazing good job. Schedule is on time, cabin is big and comfort, clean and neat. operator inform and call before departure.
Από Ανόι προς Χα Γιάνγκ, λεωφορείο Cabin 24, Vin Bus, 9 Οκτ 2026
JF
Jessica FThe overall trip was good. Bumpy but good. But what I apparently missed in the fine print was that you don’t even have enough room to sit up on these buses. It’s comfortable if you aren’t claustrophobic. They did stop in the middle for a bathroom break.
Από Ανόι προς Χα Γιάνγκ, λεωφορείο Double Royal Cabin, Bang Phan, 7 Οκτ 2026
HK
Hannah KThe vehicle was great, but the drivers apparently didn't know where they were supposed to drop me off so it was kind of chaotic.
Από Ανόι προς Χα Γιάνγκ, λεωφορείο Upper μονόκλινη καμπίνα, Sao Viet, 3 Οκτ 2026
TB
Tim BThere was mold on the curtains and the organization wasn’t quite organized.
Από Ανόι προς Χα Γιάνγκ, λεωφορείο Single Royal Cabin, Bang Phan, 2 Οκτ 2026
SB
Susan BPunctual and very well organised. Great communication.
Από Ανόι προς Χα Γιάνγκ, λεωφορείο VIP 9, Daily Limousine, 1 Οκτ 2026
MW
Marisa WI rented a red bus and they put me on a yellow. It did not look clean like the pict. Also the staff /bus driver was rude to everyone.
Από Ανόι προς Χα Γιάνγκ, λεωφορείο VIP Cabin 24, Daiichi Travel, 11 Αυγ 2026
