Für die gebuchte Strecke mussten wir 2* den Bus wechseln, was nirgendwo angegeben war. Der erste Bus war 15-20 Minuten zu spät. Der Fahrer sprach kein Englisch. Der Bus entsprach den Bildern bei der Buchung nicht. Der Fahrer raste mit einem krassen Tempo los - die Hupe war in Dauerbetrieb. Zum Glück war dieser erste Abschnitt nicht lang. Dann wurde (ohne Ankündigung) der Bus gewechselt. In dem zweiten Bus, der den Bildern entsprach waren wir dann nur zu zweit. Der Bus war sauber und komfortabel. Sogar mit Massage Funktion. Am Ende mussten wir für den letzten Abschnitt noch einmal in einen normalen PKW umsteigen... Wir sind dann pünktlich am Ziel angekommen. Es war also durchwachsen 😉
The van arrived a little late, but the van is really nice, with massage chairs and leg room, and I believe we arrived at our drop off earlier than expected
Free water bottles were also provided
I'd give zero if I could. Terrible service, the driver was rude, didn't speak a word in English, super bad and dangerous driving and we took off 1h late. Tried to cancel the return trip because in the website I saw it was possible to cancel within the rules applied, but I received an email saying they would not refund.
the journey was okey
the support from the transport company was helpful - they contact me in WA, answered all questions fast
after pick up all vans came to they office , where people should change van. everything was fast , just driver was stressful and a bit rude. was not enough place for baggage, so some bags we need to care inside the car
we came to Hanoi almost 1 hours earlier, because the driver drove so fast, also he spoke all the way by phone and very loud, so the journey was not relaxed at all
vehicle was a bit dated, but ok 👌
We used this company for the two hour drive from Ninh Binh to Hanoi. For some reason this involved having to get into three different vans. I also had to sit at the front with limited leg space between the driver and passenger. At the several stops it was not explained what was going on, how long we would have to wait. However, we did get to the destination on time which I guess is main thing.
Driver drove like a maniac.
A journey that should have taken 2 hours took 1 hour and 10 minutes. Drove extremely fast, overhauling literally everyone, even in dangerous situations, scrolled on his phone while driving full speed on the highway and drank what looked like beer
