The bus did not arrive on time. Which was understandable but the bus has us running from one to another gate..
Warning or advisory was not made very clear. Driver and conductor was a little rude.
At least the man at the gate 1 was kind enough to assist us.
การแวะพักค้างคืนที่สถานีปลายทาง Nila Hinihintoan สำหรับ magpick up ng pasahero ที่ kumain Naisip ko tuloy kung bakit DLTB Co ang pangalan - Dahil Lahat ng Terminal ng Bus (Stop-over) Co!
คำวิจารณ์นี้ได้รับการแปลโดยอัตโนมัติ
Ang daming stop-over, lahat ata ng terminal nila hinihintoan para magpick up ng pasahero at kumain. Naisip ko tuloy kung bakit DLTB Co ang pangalan - Dahil Lahat ng Terminal ng Bus (Stop-over) Co!
I booked online because I wanted convenience, knowing that I wouldn’t have much time upon arriving at the bus station. I only had an hour after work to prepare and make my way to the station. However, upon arrival, I was still instructed to line up and take a queue number. Although there was a separate queue for online bookings, the line was still unnecessarily long.
The seats were also uncomfortable. Honestly, I don’t understand how I could have paid that much for a trip with seats of that quality. This is definitely not the Skybus I used to know.
The travel time was also excessively long. Fourteen hours? Seriously? I did not expect the trip to take that long.
To make matters worse, the customer service was unresponsive. I accidentally left my tumbler on the bus and tried contacting customer service to ask for the driver’s contact information, but I couldn’t get through to anyone.
I don’t usually go out of my way to leave feedback or ratings, but I genuinely believe this experience deserves one. What was supposed to be a convenient and comfortable journey turned out to be a disappointing experience from start to finish. I hope management takes this feedback seriously and looks into these concerns.
It was as we expected alone paid php2900 for 2 as compared to 1800php if with competitor ALPS with our senior discount and NO (built in) insurance n fees.