Super easy and convenient. Print out tickets in advance to avoid the line. The ferry is very comfortable and the downstairs is air conditioned. Arrive 30 minutes before your departure time as the boarding line can get busy.
Was a little late heading out, but there were lots of passengers so that was somewhat expected. If you get seasick or motion sick ride on the very top. Do not ride inside! Trust me.
This ferry was great. Great view, clean boat, fast trip from playa Del Carmen to Cozumel. And the price was very reasonable. They even provided live music! Of course, you should expect to give the musicians a modest Popina after they entertain you. Two drawbacks but not enough to take away the five star rating I gave; one, when you book online it’Read more about review stating This ferry was great. Greats easy, however, they make you print the voucher that they email to you and then you have to bring that voucher to the ticket window for an actual ticket — the whole printing process was inconvenient and a little worrisome since the person that printed it out didn’t have very much ink in the printer. Second, when we went to exchange the printed voucher for the ticket it’s easy to miss the Ultra Mar ticket window because there are so many street vendors trying to get you to buy something that we walked right by the office.
Only problem, and it could've been a big one, was that the schedule times were wrong. Make sure to check the schedule directly with the ferry company before you buy.
