It took more than 7h instead of the 4h planned. We were dropped far from the destination to wait to change bus. It was really bad experience.
รถบัส รถนอน, Kumho Samco, 30 พ.ค. 2023
F B
Fergus B
The bus is clean and comfortable - if over 6foot then will be a little small but still very good. Would happily get again. You get on the local bus to the sleeper bus which is ~30 minutes of of the city, a really easy transition as people check tickets and point you to the right bus. 5*
รถบัส รถนอน, Kumho Samco, 25 พ.ค. 2023
I F
Ioannis F
Bus was clean, seats a bit narrow, and short (you need to be laying down all the time), but quite comfortable in overall. Border crossing took way more than I had anticipated and, together with all the stops that we made, the whole trip lasted 7.5 hours. Also the procedure on the Moc Bai - Ba Vet border crossing was a bit confusing. First step was that once we were on board in Saigon, we handed all our passports to the bus company person. Then on the borders he gave them to the Vietnamese authorities who after stamping them they gave them back directly to us. We then boarded the bus again for a few meters and then got off again at Cambodia side. There we gave the passport to the Cambodian authorities and continued without them. We even got on the bus and went to a restaurant nearby. After about half an hour the bus company person showed with the tickets at hand stamped by the Cambodian authorities. This part was the trickiest since noone had explained beforehand what the procedure would be and kept all of us wondering if everything is going to be ok with our passports. Everything was perfectly fine in the end, and I am just mentioning our experience to prepare future travelers. We continued our trip with no problems.
One more thing that's worth mentioning for anyone traveling with a small kid, is that even though they are not required to get a ticket in general (as long as they share the seats with their parents), when crossing borders in particular, they need to get something like a "half" ticket. At least that's what the bus company claimed. So we paid 250000 VND upon boarding in Saigon.
รถบัส รถนอน, Kumho Samco, 27 ธ.ค. 2022
P P
Patryk P
They
รถบัส รถนอน, Kumho Samco, 27 พ.ย. 2022
N M
Ngoc M
Very comfi seats, easy border from Phnom Penh Cambodia to ho chi minh Vietnam. They had stops for toilet and the drivers are very friendly,helpful,courteous. the employees/driver are made everything easy to check in the border for us. I would Book again. It was a very Nice experience!
รถบัส รถนอน, Kumho Samco, 30 ต.ค. 2022
C M
chantelle M
Had a pleasant trip. Definitely took longer than stated but was haopy to have the toilet vreaks
รถบัส ที่นั่ง, Kumho Samco, 27 ต.ค. 2022
M K
Michael K
Confortable sleeper bus, although not designed for the size of westerners. I'm 5' 10" and could just fit, however the footwell is very tight - your feet will have to sit at right angles!
Pick-up point at Mien Dong was easy - e-ticket tells you which of the 50 ticket windows to go to, they then give you a paper ticket with the bus's vehicle registration to aid finding it. Drop-off point is NOT in Phan Thiet - it stops short at Phu Thuy, then you can take a taxi.
รถบัส รถนอน, Kumho Samco, 14 ต.ค. 2022
D H
Dasom H
Nice and kind driver.
รถบัส รถนอน, Kumho Samco, 3 ต.ค. 2022
E C
Elizabeth C
Rude staff, broken seats.
รถบัส ที่นั่ง, Kumho Samco, 3 ก.ย. 2022
J P
Jorge P
The bus
รถบัส ที่นั่ง, Kumho Samco, 28 ส.ค. 2022
N R
Nuno R
I don't know why you put the legal disclaimer about this operator service in the voucher because service and the bus were pretty comfy, even for European standards. I don't give 5 stars because they were more than a hour late.
รถบัส ที่นั่ง, Kumho Samco, 11 ส.ค. 2022
J M
Jacques M
Very convenient transportation. Affordable, Bus clean and conformable. Trip last a bit longer than expected
A bit lost during border crossing as staff did not speak english but by following the group it worked.
รถบัส กึ่งนอน, Kumho Samco, 27 มิ.ย. 2022
J D
Jake D
Aside from the ticket telling us to arrive at an office in HCMC an hour before, and that being completely wrong, the rest of the journey was good. Go straight to the bus terminal where the bus leaves from and not the office for the “mid transfer”
รถบัส กึ่งนอน, Kumho Samco, 22 มิ.ย. 2022
C M
Christin M
Never again!
รถตู้ วีไอพี, Kumho Samco, 7 มิ.ย. 2022
M W
Mark W
Amazingly comfortable. Staff was perfect.
รถบัส วีไอพี, Kumho Samco, 29 มี.ค. 2020
A A
Andres A
Due to Corona virus and foreigner i felt myself unconfortable.
รถบัส กึ่งนอน, Kumho Samco, 24 มี.ค. 2020
E
Ethel
The bus was on time and in the border everything was smooth.
Although operator representative on the bus didn't speak any English it was little bit hard to understand why they collected our passports and where to go but we followed some locals and did as they did.
Basically they collected passports on the bus then gave them back before Camobodian border. We had to leave the bus and showed our passport when we got the stamp that we left Cambodia. Then before we got back to the bus the company's representator collected again our passports and we drove a little bit to enter Vietnam. Then we had to take our bags and went inside where representator dealed with passports. When everything was okay then we had to scan our bags and got back to the bus. We had multiple entry visa to Vietnam, so we didn't deal with the money.
The VIP bus was amazing value. Really comfortable berths and free shuttle to our accommodation in dalat.
รถบัส วีไอพี, Kumho Samco, 19 มี.ค. 2020
B P
Bram P
The warning we got from 12go about this company's service couldn't have been more far from the truth. The bus was brand new, staff very friendly, the ride was on time, and we got dropped off in front of our next hotel. Very comfortable trip!
รถบัส วีไอพีนอน 41, Kumho Samco, 15 มี.ค. 2020
C R
Christopher R
Great trip and nice stop for lunch the drivers even dropped me to my hotel! Thanx.