버스가 제 시간에 도착하지 않았습니다. 이해할 만하지만 버스가 우리를 한 게이트에서 다른 게이트로 달리게 했습니다. 경고나 권고가 명확하게 전달되지 않았습니다. 운전사와 안내자는 약간 무례했습니다. 적어도 1번 게이트에 있는 남자는 우리를 도와주기에 충분히 친절했습니다.
이 리뷰는 자동 번역되었습니다
The bus did not arrive on time. Which was understandable but the bus has us running from one to another gate..
Warning or advisory was not made very clear. Driver and conductor was a little rude.
At least the man at the gate 1 was kind enough to assist us.
앙 다밍 경유지, lahat at ng 터미널 nila hinihintoan para magpick up ng pasahero at kumain. Naisip ko tuloy kung bakit DLTB Co ang pangalan - Dahil Lahat ng Terminal ng Bus (Stop-over) Co!
이 리뷰는 자동 번역되었습니다
Ang daming stop-over, lahat ata ng terminal nila hinihintoan para magpick up ng pasahero at kumain. Naisip ko tuloy kung bakit DLTB Co ang pangalan - Dahil Lahat ng Terminal ng Bus (Stop-over) Co!
I booked online because I wanted convenience, knowing that I wouldn’t have much time upon arriving at the bus station. I only had an hour after work to prepare and make my way to the station. However, upon arrival, I was still instructed to line up and take a queue number. Although there was a separate queue for online bookings, the line was still unnecessarily long.
The seats were also uncomfortable. Honestly, I don’t understand how I could have paid that much for a trip with seats of that quality. This is definitely not the Skybus I used to know.
The travel time was also excessively long. Fourteen hours? Seriously? I did not expect the trip to take that long.
To make matters worse, the customer service was unresponsive. I accidentally left my tumbler on the bus and tried contacting customer service to ask for the driver’s contact information, but I couldn’t get through to anyone.
I don’t usually go out of my way to leave feedback or ratings, but I genuinely believe this experience deserves one. What was supposed to be a convenient and comfortable journey turned out to be a disappointing experience from start to finish. I hope management takes this feedback seriously and looks into these concerns.
It was as we expected alone paid php2900 for 2 as compared to 1800php if with competitor ALPS with our senior discount and NO (built in) insurance n fees.
