PD
Pascal DThe bus was 40mins late, the service provider changed and was no longer Plusliner, or in the same location, or VIP class. I don’t expect everyone to speak English but I can’t speak Malay and no one helped me. I wasn’t convinced I was even on the correct bus for a while until I checked google maps enough. I didn’t get taken to KL Sentral, I got dropped off at a smaller station by my rude driver and found a transfer van by accident. And my hiking backpack was somehow soaked when I retrieved it from under the bus. I think it was condensation from the air conditioner but I’m relieved my iPad didn’t get wet.
Ipoh — Kuala Lumpur, Autobus Izvršni, Plusliner, 9. lis 2026.
WE
Will EThe driver and other staff were smoking mid journey.
All seats broken.
Ipoh — Kuala Lumpur, Autobus VIP, Billion Stars Express, 8. lis 2026.
IS
Islam SThe bus didn’t stop for a break
Ipoh — Kuala Lumpur, Autobus Ekonomska klasa, Plusliner, 17. srp 2026.
VP
Volodymyr PThe price of the ticket online at 12Go is close to the price at the ticket counter. But you have to pay extra 2 RM per ticket to print boarding pass. Because the PDF file that your receive from 12Go doesn't allow you to check in.
The bus was late for 40 minutes from the schedule time. It made us worry a little bit. But, except this everything was ok.
Ipoh — Kuala Lumpur, Autobus Ekonomska klasa, Plusliner, 15. srp 2026.
MM
Martini Mon time and comfortable
Ipoh — Kuala Lumpur, Autobus Ekonomska klasa, Plusliner, 1. tra 2026.
CN
Caroline NThe booking was easy and checkin was straight forward but we were not dropped at KL Sentral. Instead dropped at a different bus stop15minutes away from Sentral. The bus driver ushered everyone off the bus and told us another bus would pick us up, it did not. We ended up getting a taxi to sentral. Not had this issue before (using 12go) and think it was the bus operator.
Ipoh — Kuala Lumpur, Autobus Ekonomska klasa, Plusliner, 15. velj 2026.
SB
Stephanie BBus didn't go all the way to the destination. I had to board a small minivan to go last leg into town.
Ipoh — Kuala Lumpur, Autobus Izvršni, Plusliner, 10. velj 2026.
PL
Pam LWe were dropped off at a different station (TBS) and transferred to a Van which had not been disclosed.
Ipoh — Kuala Lumpur, Autobus Izvršni, Plusliner, 30. sij 2026.
RJ
Ryler JBus arrived over an hour late. Air condition was extremely cold, driver didn't turn it off and we got very sick from the ride.
Ipoh — Kuala Lumpur, Autobus Izvršni, Transnasional, 2. sij 2026.
BS
Brano SThe bus was over an hour late. We wasted time on our trip because the bus was late. We sat in the front seats (seat 2 and 3), the driver was smoking while driving with the window open. The smoke from the cigarette was coming into the bus and we had to sit through 3 hours of the smell. Very bad experience.
Ipoh — Kuala Lumpur, Autobus VIP, Permata Utara, 28. pro 2025.
