M
Marine We were 1 hour and 45 minutes late; the bus wasn’t very comfortable
Sapa — Hanoi, Autobus Sleeper 44, Inter Bus Lines (Công Ty Cổ Phần Inter Bus Lines), 23. lis 2026.
HS
Hayley SThe bus was great and very comfortable. However, the no-food rule is difficult for a 7+ hour journey especially when even small snacks like nuts aren’t allowed.
The communication around breaks could also be clearer. Our driver told us we only had two minutes at a food stop, but we ended up staying for around 30 minutes. Some passengers bought snacksonly to be told when boarding that they couldn’t eat them on the bus.
If food isn’t allowed, clearer communication about when and where passengers can eat would be helpful, as seven hours is a long time to go without food.
Sapa — Hanoi, Autobus Single Cabin, Sao Viet, 22. lis 2026.
FE
Ferenc EThe seats are not for tall people, I am 175 cm and I didn't really have space for my legs. The driver was aggressive when I asked him whether I can get off the bus earlier because there was a stop before the final destination and it would have been easier for me to go home from there and he shouted at me like what am I thinking...
Sapa — Hanoi, Autobus Sleeper 44, Inter Bus Lines (Công Ty Cổ Phần Inter Bus Lines), 20. lis 2026.
GV
Galien V2 hours late
No mention to check in before departure
Sapa — Hanoi, Autobus Sleeper 44, Inter Bus Lines (Công Ty Cổ Phần Inter Bus Lines), 18. lis 2026.
QW
Qian WGreat, safe. but when we got on the bus, we could tell that the air conditioning of the bus emitted a very mild odour. My friends’ and my throat and eyes after the trip were slightly uncomfortable.
Sapa — Hanoi, Autobus Single Cabin, Sao Viet, 15. lis 2026.
FA
Fadi AThe journey from Sa Pa to Hanoi took seven hours, whereas it was supposed to take no more than six and a half. It included a stop at the airport—which was not part of the selected itinerary—and followed a different route.
Sapa — Hanoi, Autobus Lower Single Cabin, HK Buslines, 14. lis 2026.
M
Muhammad Booked the bus from Sapa to Hanoi. Bus was clear and on time. Had a toilet so we didn’t need to make too many stops. Arrived at Hanoi 15min early. Happy with the service
Sapa — Hanoi, Autobus Single Cabin, Sao Viet, 14. lis 2026.
TH
Trung Hon time, clean and neat car. Free dropoff to our street. Highly recommend
Sapa — Hanoi, Autobus VIP 24 Upper, S Trip, 13. lis 2026.
FP
Finn PWe arrived in Sa Pa with transportation to our hotel and the trip back to Hanoi also worked out fine. However the staff was quite rude and did not really make attempts to communicate with the guests. On the way back we were meant to make a stop in the middle of the trip but simply didn’t. But the bus cabin was comfortable and the journey worked out at the end. We were able to sleep too. The WiFi and usb ports also only worked half of the time. The toilet was operational and okay as well. You just can’t expect great customer service and communication.
Sapa — Hanoi, Autobus Single Cabin, Sao Viet, 13. lis 2026.
MR
Mehdi RIt was comfortable and on time.
Sapa — Hanoi, Autobus Gornja jednokrevetna kabina, G8 Sapa Open Tour (G8 Sapa Open Tour), 12. lis 2026.