The driver was late and didn’t communicate with us at all. Our 8:00 AM ticket, which we had purchased the night before, was cancelled without proper notice. We were simply told to contact 12GoAsia ourselves instead of them handling the issue. There was absolutely no compensation or consideration for the inconvenience caused. Very poor customer service.
รถบัส รถลีมูซีน, Trang An Limousine, 3 ก.ย. 2026
Z K
Zbigniew K
everything was ok.
รถบัส รถลีมูซีน, Trang An Limousine, 2 ก.ย. 2026
Z K
Zbigniew K
The bus depart 1 hour late. Company workers repeat "you go in 15 minuted" 1 hour. Zero information about status, "wait, wait" . We go back Hanoi 1 hour later. When I ask transfer as recompensation (500 meters from normal drpoff, I've heard "30000 dongs"). After explain our problems driver take us to the hotel, but probably i' ll not use services offered by this company.
รถบัส รถลีมูซีน, Trang An Limousine, 2 ก.ย. 2026
S S
Sarah S
we didnt know the stops and we really needed to pee
รถบัส รถลีมูซีน, Trang An Limousine, 19 ส.ค. 2026
W K
Wendy K
The initial check in wait was 45 minutes, too long. The limousine left on time, the driver was happy for me to sit up front with him. But then we drove for about 30 minutes to another office and more waiting. The rest of the journey was good.
รถบัส รถลีมูซีน, Trang An Limousine, 17 ส.ค. 2026
M B
Maelle B
We had one hour late otherwise everything was good
รถบัส รถลีมูซีน, Trang An Limousine, 17 ส.ค. 2026
M D
Miloslava D
Everything was good, except I paid extra 79 000 vnd for extra communication and didn’t get single txt. Pointless
รถบัส รถลีมูซีน, Trang An Limousine, 9 ส.ค. 2026
B D
Barry D
I paid from Ninh Binh office to my hotel.
The driver put me in a taxi with 5 kms to go which I had to pay for.
รถบัส รถลีมูซีน, Trang An Limousine, 9 ส.ค. 2026
E P
Eilen P
Rude reception and drivers. Was dropped off somewhere else than ticket says and put into a small car with no space, and then dropped off at office. You put in a comment where you are supposed to say which hotel, but they do not drop off all costumer there. I heard they were dropping off someone at the hotel but not us and some other girls where just told to take a grab. They could at least offered to drop us where other people were going, it would of been closer, but no. I had almost no space for my legs. I think other seats was better. Driver drives fast and it is sometimes bumpy road. They are handling luggage very well, so pack well before going. They did however come on time.
รถบัส รถลีมูซีน, Trang An Limousine, 26 ก.ค. 2026
A L
ABEL L
Attention was perfect and very confortable
รถบัส รถลีมูซีน, Trang An Limousine, 25 ก.ค. 2026
A E
Andreas E
In total we had to switch cars 2 times. For the first 30 minutes, we drove with a car in very bad state without seatbelts. The next car was nice, but for the last 1.3 hours we had to switch to a small car, even though we booked a limousine. It was very tight with 4 persons in it and not what we booked.
รถบัส รถลีมูซีน, Trang An Limousine, 23 ก.ค. 2026
E Q
Elisa Q
We reserved for 2pm but we received a message saying they would pick us up at 12pm but when we arrived they said that we needed to wait until 2pm. Eventually we left a 1pm but we ended up waiting in the agency for 1hour instead of visiting hanoi, we asked for a discount but nothing.
รถบัส รถลีมูซีน, Trang An Limousine, 20 ก.ค. 2026
R R
Royce R
Took the van from Ninh Binh City to Hanoi. Upon reaching Hanoi, they demanded an additional 70,000 VND from us. It was never disclosed that there would be an additional fee upon arrival.
รถบัส รถลีมูซีน, Trang An Limousine, 18 ก.ค. 2026
V B
Valentin B
It was late due to van had a flat and had to wait for another van.
รถบัส รถลีมูซีน, Trang An Limousine, 15 ก.ค. 2026
K C
KATHRYN C
well organised and comfortable
รถบัส รถลีมูซีน, Trang An Limousine, 14 ก.ค. 2026
C J
Creslyn J
Smooth travel.
รถบัส รถลีมูซีน, Trang An Limousine, 13 ก.ค. 2026
A P
Annie P
vechile a bit scramped for taller people
รถบัส รถลีมูซีน, Trang An Limousine, 8 ก.ค. 2026
G A
Glenn A
Driver wasn’t that friendly but all went well and arrived earlier than scheduled
รถบัส รถลีมูซีน, Trang An Limousine, 7 ก.ค. 2026
J L
Juliana L
Great bus. It was a nice experience!
รถบัส รถลีมูซีน, Trang An Limousine, 2 ก.ค. 2026
M S
Munirajan S
The Driver was
รถบัส รถลีมูซีน, Trang An Limousine, 30 มิ.ย. 2026
S D
Sarah D
It said that drop-off at our hotel was included, but they had us all get out at one point. Otherwise, the ride was fine.
รถบัส รถลีมูซีน, Trang An Limousine, 28 มิ.ย. 2026
D S
Dana S
Bus was on time, some communication issues but we still understood each other
Definitely fine :)
รถบัส รถลีมูซีน, Trang An Limousine, 22 มิ.ย. 2026
L B
L B
Unfortunately, we had a very poor experience. For a journey of only three hours, we had to change cars twice, which was very inconvenient. In addition, the driver spent a lot of time using his phone while driving, which made us feel uncomfortable and unsafe. The car was also overcrowded, and we barely had enough space to sit comfortably. Overall, this was a very disappointing experience, and we would not recommend this service.
รถบัส รถลีมูซีน, Trang An Limousine, 13 มิ.ย. 2026
J P
Jessica P
Super fast only took 1 hour which was good, small mini van, driver drove very erratically.
รถบัส รถลีมูซีน, Trang An Limousine, 8 มิ.ย. 2026
M B
Maarten B
We were asked to be at the pick up point 50 minutes before and drove via hotels another 20 minutes before we left Hanoi. A ride of less than 2 hours took in total 3,5 hours
รถบัส รถลีมูซีน, Trang An Limousine, 7 มิ.ย. 2026
N B
Neil B
The driver was quite rude and drove crazy. He went onto a slip road to overtake and swerved back onto the motorway, we did get to Hanoi in record time though.
รถบัส รถลีมูซีน, Trang An Limousine, 5 มิ.ย. 2026
H M
Hannah M
The drop off point was 20kms away from our hotel. I wished they had told us ahead of time.
รถบัส รถลีมูซีน, Trang An Limousine, 3 มิ.ย. 2026
J G
Jack G
Departed on time, friendly staff, and comfortable vehicle with WiFi.
รถบัส รถลีมูซีน, Trang An Limousine, 2 มิ.ย. 2026
G L
Gary L
There was no information about where we were going, what stops we were making, or about any of the transfers. A little heads up about literally anything would've been nice.
รถบัส รถลีมูซีน, Trang An Limousine, 25 พ.ค. 2026
A H
Andrew H
Cabin 24b. The charging point did not work.
The cabin was too short for anyone over 6’ and doesn’t say anywhere how suitable it is.
No toilet and the external neon lights shine through the window with the blind shut down.
รถบัส รถลีมูซีน, Trang An Limousine, 25 พ.ค. 2026
T H
Thi H
The bus was confortable and driver nice.
But they said that they come to pick us at our hotel but finally not, it was another place. So we were under stress
รถบัส รถลีมูซีน, Trang An Limousine, 20 พ.ค. 2026
G S
Gurpal S
I wasn't given all the information beforehand that I will be taken to the main bus in a smaller car . That part was long and somewhat uncomfortable. Then the main bus took us to Ninh Binh where the driver asked where we want to go. He gave the impression that he would drop us there but arranged for another uncomfortable small bus to take us to our hotel
รถบัส รถลีมูซีน, Trang An Limousine, 18 พ.ค. 2026
V F
Vanessa F
It was a nice ride, by a very nice price.
รถบัส รถลีมูซีน, Trang An Limousine, 18 พ.ค. 2026
G M
Grayson M
I got from A to B, but it was very unclear what was going on.
Directed into cars, then drive to a limo - wait that's the wrong limo - oh no one in the group is on the driver's list, wait here - get in this limo.
At the end of the day I got where I needed to go on time, but it was all very unorganised.
รถบัส รถลีมูซีน, Trang An Limousine, 16 พ.ค. 2026
M E
Manuela E
Excelent, the pick-up was in the time at Hanoi, and in Ninh binh another one brought me at Tam Coc! I super recommended.
รถบัส รถลีมูซีน, Trang An Limousine, 14 พ.ค. 2026
A N
Annika N
No Communication of the drivers and Office After Check in. First car, then Bus, booked only Bus. No one told me there is a stopover. No one communicated that we are in Ninh Binh.
รถบัส รถลีมูซีน, Trang An Limousine, 13 พ.ค. 2026
N A
Nikolaos A
Transfer from Tam Coc to Hanoi airport. Final result was good since we reached the airport alive and on time. Communication via WhatsApp was OK. Nevertheless, there was no mention that we would have to change 3 separate vehicles (mini vans and cars).
Second, the drivers in Hanoi (in the last change) were at a loss with how to distribute passengers to cars and even dropped our bags down.
Third, our final driver was driving recklessly, too fast and without respecting any rules (even for Hanoi standards!). He would not respond after us using Translate to explain and had to message central office.
รถบัส รถลีมูซีน, Trang An Limousine, 11 พ.ค. 2026
M S
Martin S
We had to change twice the bus/car, while the last trip from Hanoi to airport was just in a private kind of car.
รถบัส รถลีมูซีน, Trang An Limousine, 11 พ.ค. 2026
J H
Julius H
We were dropped off 3km away from the listed destination. Otherwise fine
รถบัส รถลีมูซีน, Trang An Limousine, 9 พ.ค. 2026
M P
Mindaugas P
Technically it is not 3 hours from the hanoi aiport to nimh binh. Yet it was 3 hours (despite a lot traffic jams, but thanks to brave driving) from Hannoi center to Nimh Binh. Driver takes you from the airport to hanoi center, where you would wait ~30min for the transfer.
รถบัส รถลีมูซีน, Trang An Limousine, 8 พ.ค. 2026
P K
Pawel K
1. We had to transfer to another bus, which caused a lot of confusion.
2. The driver was rushing to Hanoi like crazy – not only was he risking the lives of the passengers, but we almost threw up.
3. The driver didn't answer questions – he treated us like tourist cattle.
4. The bus stopped at the end of the route at a different location than the one on the ticket.
รถบัส รถลีมูซีน, Trang An Limousine, 30 เม.ย. 2026
4.1
666 รีวิวจากลูกค้า
5
52%
4
19%
3
18%
2
11%
1
0%
คาดว่า 89.2% ของนักท่องเที่ยวจำนวน 666 พอใจกับ Trang An Limousine เนื่องจากลูกค้าให้รีวิวเชิงบวกหรือไม่ได้รีวิวไว้