Really hard time finding the location, wasn’t written on the PDF. Hopefully I found it on someone else’s comment.
Was late to pick up point and even more late to drop off point. Didn’t stop at our drop off point. Hopefully I was checking the road and went to tell them.
I saw 5 cockroaches.
รถบัส ผู้บริหาร, Sarwonadhi Trans, 20 ก.ค. 2025
R W
Ruby W
9am bus from Denpasar to Banyuwangi (Ketapang harbour). Left on time, provided snacks, water, and a fried chicken and rice box. All ran smoothly but did arrive later than stated. Arrived 2.15pm Java time.
รถบัส ผู้บริหาร, Sarwonadhi Trans, 8 ก.ค. 2025
S D
Sara D
the bus was delayed an hour and a half
รถบัส ผู้บริหาร, Sarwonadhi Trans, 25 มิ.ย. 2025
B V
Bert V
Bus was 2 hours late and no communication at all alltough the buscompany has my WhatsApp number. I had to insist on getting the information : the reason for the delay was the tide that made it impossible for the ferry to enter the harbour. No sorry or even eye contact with the driver or his colleague on entering the bus. Not very well coming... And in my opinion the driver took quite a few risks when overtaking cars on the road.
รถบัส ผู้บริหาร, Sarwonadhi Trans, 26 พ.ค. 2025
C H
Cora H
It was okay, the seats were comfortable, but it didn‘t smell well because the door to the toilet couldn‘t get closed and we were 3hours late
รถบัส ผู้บริหาร, Sarwonadhi Trans, 26 พ.ค. 2024
T D
Timo D
Very comfortable. No cockroaches in my bus. Staff was very kind and gave us water and some snacks. There was enough space for our legs. The drive was a little rough but I wouldn't expect it to be very smooth. I also lost an item on the bus and they found it and I could retrieve it 2 days after. The service was really kind and helpful. They also send you a whatsapp which is great service.
รถบัส ผู้บริหาร, Sarwonadhi Trans, 4 ส.ค. 2023
D K
Dominik K
It was in 1,5 hours late.
รถบัส ผู้บริหาร, Sarwonadhi Trans, 22 ก.ค. 2023
O D
olivier D
At first sight, the bus looked clean but opening the lights we saw lots of cockroaches. arriving at the hotel, we saw one out of our bag. otherwise it was comfortable. blanket, pillow, water and snack. We didn't have the correct address on the confirmation so we almost missed the bus.
รถบัส ผู้บริหาร, Sarwonadhi Trans, 17 มี.ค. 2023
J C
Jules C
Great trip. Nice staff and the bus is comfortable + we had a free snack and water. Some negative points : we arrived 1h late, the toilet are really dirty and there are a lot of cockroach inside the bus…
รถบัส ผู้บริหาร, Sarwonadhi Trans, 15 มี.ค. 2023
T B
Tera B
1. Bus left late
2. Driver was helpful with luggage
3. Music played the entire ride
4. Driver drove recklessly. He was kissing the tails of other cars, trucks and scooters
5. Snacks, water, blanket and pillow provided
6. No announcements for bathroom break
7. Someone was smoking on the bus
8. Hardly anyone wore masks
9. No announcement that the entire bus crosses the ferry. I thought it was a passenger ferry and not a freight ferry
10. A panhandler was allowed on the bus to sing a song while on the ferry
12. Seats were comfortable
13. Duration of the trip was 2 hours longer than advertised
14. No announcement of stop. If you get off in Banyuwangi then you get off before the bus leaves the ferry grounds. But since no announcement how was anyone to know.