So on the day of the trip the operator tells me I have to pay an additional charge because my location is on the edge of Jimbaran (which I booked for) and to get there apparently you have to pass through Uluwatu. Cancelling was not possible because 12Go wouldn’t accept that and thus you don’t have a chance but to pay in order to get anything. Not a single Rupia could be negetioated and I find this practice extremely unfair and calculated. Next time I use grab again…. Ride itself was like any other grab
The boat ride and taxi drive were excellent. Lovely people who were on time and helped me with my bags! If I needed another transport I would choose them again!
Easy and helpful communication. Driver was there early and waited when our ferry was a little delayed in porting. Helped us find him through detailed WhatsApps. Smooth drive. Only reason it wasn’t 5 stars is because the back seatballs were not working.
Excellent, safe and comfortable trip. Stopped off to see views and monkey on the route. As well as toilet / snack break. Well looked after. Thanks, Ryan and Faye
kind and responsible driver, comfortable journey. But plan with more time than you think, it took us about 6,5h in total, so we missed our ferry. Not the drivers fault, just loads of traffic on the roads
The driver was very thorough. He checked to make sure that we had enough time to catch our ferry. He also doubled checked our collection point ( thankfully). I would recommend him as a safe and respectful driver. Thank you
Good overall. Communication wasn't the best but driver arrived promptly and was polite and drove well. Bit of a thing going on with the ferry "ticket agents" at Gilimanuk Harbour but as long as you don't let them rip you off it works really well. Would use them again.